Best Sewer Clearing in Kansas City MO

A KB Complete customer for over 10 years. Shower had leak. Contacted KB on Friday May 27 to schedule plumber. First available was Tuesday May 31st from 12 noon to 5pm window. On Tuesday at 4:30 pm I called KB to see where plumber was as I had had no contact all afternoon. My phone call went to answering service which was frustrating. Left information with answering service and they stated someone would call me. 10 minutes later received call from KB plumber who said he lived not far away and was given the job. This was my first indication that my previously scheduled appointment was not properly scheduled or was overlooked. Usually I receive a text from the employee stating who they are and that they are on the way. Never received this communication. When I made appointment, I specifically asked for a tenured and licensed plumber. KB plumber arrived at about 5 pm. While the KB plumber was a nice young man, he was a new KB employee (less than a year) and his lack of plumbing experience was obvious. I had to have the shower valve replaced which meant cutting into sheetrock to gain access to old valve to replace with new one. All in all, the entirety of the work was no more than 2 hours and cost me a total of $1,200.00. The job would have been quicker had KB plumber fully understood what he was doing. I was very fortunate to have been home to observe and assist KB plumber. The cost of the valve replacement itself was quoted at $755.00 but I had to pay $800.00. I believe KB website states you never pay more than what is quoted??? While I did pay the cost of $1,200.00, I feel I was taken advantage of and that the cost was excessive. I will no longer be using KB Complete for any future plumbing needs.

Over 6 months have not been able to get leak sealed from pipe he replaced

Great job and very respectful. Descriptions of problems were concise and no attempt
To “oversell” was made and I appreciate that. Integrity was top notch! Great job!

Clean, very customer service oriented, did a great job.

They are really good .

Great service overall!

They installed our water heater and now we now have water pressure like never before. Excellent company

Michael did an amazing job! He went above and beyond to make sure the work was done properly.

Chris the technician found my pipe to the external faucet had a leak and immediately informed me and turned off the hydrant. I had my handyman come and he found a 1 inch pipe opening in the hydrant pipe! Chris did a great job at finishing tuning up my air conditioner and washing off the debris it had accumulated with a long hose he had that stretched around my home from a working hydrant. He was professional and thorough in completing the work and I very much appreciated his kind and able help!

Bruce helped us snake our mainline and even ran a camera down the line. They offered a great price for only $95. He is very helpful, friendly, and informative. He gave me several good options to help solve our problem!

Shaun came the same day I called. He arrived on time and was here over 3 hours until both of my issues were addressed. He gave me my options and went above and beyond to go get parts to make sure he had everything he needed to get the job done right! Great customer service!!