Best Sewage Pump in Kansas City MO

I can't say enough good things about Midwest Water & Sewer! I was looking for a company that uses the pipe burst method to replace 90 feet of sewer line on my home, from the basement to the county main. My home is 97 years old with cast iron/clay tiles. Pat, the owner explained the process throughly, how many days it would take, the type of piping they use, and replacing the saddle on the county main line, was included. The price was great too!! Pat is very customer service oriented. He always answered the phone, and when I had to leave a voicemail, within minutes, he returned my call. The process took three days and at the end of each day, his crew made sure the workspace was clean of free of debris. At the end of the third day, Pat called the city inspector and they came out and gave their approval. If you are looking to replace a sewer line, look no further, chose Midwest Water & Sewer. You won't regret it!

Had Alex and Josh clean my drains they also came back and put some solution in the drains to help open them up.

Tarik came and did a garbage disposal install after our other one was leaking. Everything worked like clockwork and install was done in 30 min. Very happy!

In addition to being very personable and “can-do,” Mac Wilson plumbing came to the rescue on the coldest day of the year when all plumbers were spread thin fixing frozen pipes and saved the day. They are also very affordable. Going to recommend them to everyone.

They replaced the garbage disposal in about an hour on the same day that I called. They left no mess behind and they were very efficient. It’s so nice to have found a great plumbing company!

Amazing service! I believe I was talking with Patrick but he answered right away and was able to resolve my simple problem over the phone. 100% interested in not charging me and generally wanted to solve my problem the cheapest way.

I would highly recommend as you will not talk with a call center you will get someone that knows what they are doing on the phone on the first call.

Just terrible! I normally do not write reviews, but the service with this company was so bad that I felt an obligation to do so.We contacted Roto-Rotor because we had some water pooling in the front of our house and thought that it was the result of some clogged irrigation pipes. We were not sure if they would handle that sort of issue, but thought it would be worth a try. An appointment was scheduled and Scott (tech #0163) came (albeit late) to provide us with a quote. We decided to have R-R come back out and scheduled a second appointment. That's when things went south...The original appointment was scheduled for Memorial Day. Honestly, we were surprised that they were performing work on a holiday, but didn't think much more about it. Just prior to our appointment, R-R called and told us that Scott would not be able to make it. We were a little annoyed, but figured that it had to do with the holiday. So we scheduled a second appointment for today (6/7). R-R gave us a four-hour window and I was able to get the time off of work.Just prior to noon (the start of the window), R-R called and said that they were on their way. Great! They called a few minutes later and asked what exactly they were coming out there to do. Not a good sign. We explained that Scott was coming to address our irrigation issue. They then said that R-R does would not do that unless we were planning to put in a new sump pump (our sump pump drained into the irrigation piping) at a cost of $4000!!! We said the sump is working fine and we just needed to have the irrigation issue addressed. R-R then said that they were not interested in the job and were not coming out.I am beyond disappointed in R-R's lack of customer service and communication skills. It is also upsetting that they care so little about their customer's time.Roto-Rooter is by far one of the worst companies I had the displeasure of dealing with.Edit: An employee contacted my wife to apologize. He informed me that the work that we were requesting was not handled by them and that we needed to contact a landscaper. While I appreciate the apologize, I still would not recommend.

Service guy was awesome! Clean, friendly and very helpful

Jesse 293 and Jerry were my service people. Very professional and pleasant. They did an awesome job in a very reasonable amount of time. The price was very reasonable. I would recommend the to anyone needing service. What super gentleman. Thanks.

Our HOA used Vaughan to remove an unused 2 City water meter before we had our private streets repaved. Tommy Vaughan scheduled an appointment in just a few days, was prompt and delivered a bid where several other requests for bid didn't. His guys were efficient, courteous, and explained things well. Vaughan coordinated everything with the City Permits department and the Water Department. It was all wrapped up quickly, with minimal disruption to the surrounding grounds with the dig. Highly recommend them.