Best Prevent Frozen Pipes in Kansas City MO

We had a sudden pipe leak in our daughter’s loft bathroom where the water was soaking through our kitchen ceiling. I contacted many companies and Connelly was the first to answer (without having to leave a vm). The woman who answered was very polite and assured us they would get someone out as soon as possible but may not be until the next day. However, not even ten minutes later they had rearranged their schedule due to our urgency. Kevin A. and his assistant showed up within the hour. I was so hesitant as my husband and I usually do all repairs on our home (this was one we did not want to tackle). They immediately assessed and explained both our options. I never felt pressured or like I was being taken advantage of. Very honest and trustworthy. They pulled out the price book in front me, and explained everything in language I understood. Immediately I knew this would be the future company for all our future professional service needs in their specialities.

Erron arrived early, was friendly & knowledgable, took the time to show us the issue, and resolved everything right there on the spot. I would highly working with Erron & Mr. Rooter for your plumbing needs.

Before I get into typing about the experience I received I did want to mention that when I made this appointment the day before I was told that it was a 10:00 am appointment with a four hour time frame. I said that was fine. Well the day of no one called by the 4 hour time frame. I gave them an extra half hour before I called. Once I got to talk to dispatch they said sorry and that they had someone to send out it would be 20 more minutes. We'll I told them okay as we had been without water for almost 24 hours. Once the person got here he was polite. He knew exactly what the issue was as soon as he saw it. Told us the price it could potentially be, and we said go ahead. His name is Hunter and I would recommend him.

Last Sunday night, my tenant’s showing drain was clogged. Nate (4166) responded to the call. He was very knowledgeable about plumbing. He inspected the pipes and explained to me what went wrong and how the pipes connected. Eventually, he was able to unclog the shower drain. He was very patient and friendly. We were glad our issue was resolved quickly, especially on a Sunday night.

Arrived when promised; efficient, knowledgeable tech; reasonable fee.

Do not own up to their mistakes. Would not come out to repair the mistake they had made. Will not use them.

I used them in the past for faucet repair and drain clean. This time in another home for estimates in installation of new hot water heater

i am amazed with the technician. He works without taking any break until he cleared the root out of the drain. Outstanding service with fair price. I was about to call Bob Hamilton service, but after read Jane Done reviews and went with Razor Rooter. Thanks So Much!