Best Drain Cleaning Plumbing in Kansas City MO

I don't know how this company gets so many good reviews. The experience I had so far has been very frustrating. I gave them 2 stars because my first interaction with them was good, responsive and on time, but after that I have been trying for 2 days to schedule someone to come back to replace the themostat, and every scheduling rep gives me a different answer. First rep on Thursday at 3pm says he cannot schdule me because I first need to talk to the Estimates team to accept the cost of the repair, and that they will call me right back. Friday at noon, still no call back. I called, and I talked to Jennifer who was able to give me the estimate (why the first guy didn't give it to me), and she say she can schedule my repair, but needs to call me right back. She calls back at 3:55pm I missed the call, got a voicemail with her direct line saying to call her anytime and leave a voicemail that she will call me right back. Left a message, but no call back. It was Friday ay 8:30pm and still need my AC fixed.I called again and a new person says not to worry that she will schedule me for Saturday, just wait for the call at 8am and then stay around that they will let you know 30-45minutes when the tech is arriving. Very frustrating because it is my mom's birthday and we had to cancell ALL plans to stay in the area waiting for that call. Today is Saturday, I called ay 9:49am, and guess what?? they said I am NOT in the schedule it all!! After I cancel ALL my mom's birthday plans (the AC issue is in her house). They said again, they will send a message to dispatch and put me on the schedule and call me right back... but still no call back... and to be honest... not sure if I want to keep playing this game. Something that kept conssistent and never failed among all reps, it is ALL of them (including the technician who made the initial visit) pushing to sell me the service plan, which I GOT and PAID for but now, I am just been ignored.... Most likley I will cancel that plan, this company is NOT serious or they reps are very bad trained!

Fabian was fast friendly curtious. I will highly reccomand this company. To my friends and family
MAY GOD BLESS you. All
LARA BALEY. AKA. SHORTY

My drains were slow and the pipes in the basement were actually leaking at the joints. Dan came out and explained step by step his inspection plan. Open the really clogged clean out so a camera could be used to determine the clog or break location. Found it! Gave me an estimate and procedure to follow if I was to use KB Complete services. He emailed to me everything that we discussed. He is very knowledgeable, friendly, yet professional. A Great Customer Service Representative. Rrpair work has not been yet. I would recommend KBComplete so far so good 👍🏾

Great experience with these guys! Murray was top notch and very knowledgeable. Will definitely call next time we need a plumber.

I can't say enough good things about Midwest Water & Sewer! I was looking for a company that uses the pipe burst method to replace 90 feet of sewer line on my home, from the basement to the county main. My home is 97 years old with cast iron/clay tiles. Pat, the owner explained the process throughly, how many days it would take, the type of piping they use, and replacing the saddle on the county main line, was included. The price was great too!! Pat is very customer service oriented. He always answered the phone, and when I had to leave a voicemail, within minutes, he returned my call. The process took three days and at the end of each day, his crew made sure the workspace was clean of free of debris. At the end of the third day, Pat called the city inspector and they came out and gave their approval. If you are looking to replace a sewer line, look no further, chose Midwest Water & Sewer. You won't regret it!

good serive i recommend all of you to use this service its best in this area

Thanks so much for your professional staff Mark and Mario!!! Our job was little tough but they did not give up and were patience. I would recommend them again for quality work, responsiveness and punctuality.

Pot filler. Very nice job!

Found these guys after having razor rooter come out to look at my collapsed house trap. So glad I used them instead. Good price , good workers who know what they are doing. Highly recommend!!!!!!!

They pulled out toilet to fix the drain. They splattered my walls with sewage, tore up a piece of molding and spread the wax ring all over my floor and carpet. They also scraped he rest of the wax ring from their boots or something on the brick planter in my backyard. I learned that when I sat down on it. They did take money off my bill but my house was just remodeled and the damage and 2 hours we spent cleaning up after them was ridiculous. The owner told us that Mr. clean would remove the stains but it didn't. The bathroom will have to be repainted and a piece of trim replaced. It will cost more than they took off of the bill.

On time and they don't try to rip you off!

After making an appointment for 4 p.m., requiring me to leave work early, the plumber had not shown up by 4:30. When I called, he said that he would be unable to get to my appointment due to a large repair he was working on, but would set me up for a 7 a.m. appointment the next morning. However, by 7:30 the next day, he still had not arrived or called. When I called, I got voicemail. Nearly two hours after my appointment, I still have not heard from him. Being pushed back because of a large repair I can understand. Rudeness I cannot.