After making an appointment for 4 p.m., requiring me to leave work early, the plumber had not shown up by 4:30. When I called, he said that he would be unable to get to my appointment due to a large repair he was working on, but would set me up for a 7 a.m. appointment the next morning. However, by 7:30 the next day, he still had not arrived or called. When I called, I got voicemail. Nearly two hours after my appointment, I still have not heard from him. Being pushed back because of a large repair I can understand. Rudeness I cannot.