Best Septic Tank Installation in Austin TX

Eddie Pollack showed up at my daughters home at 10:05 am this morning. He was to check dampness around the baseboard behind a sink in the entryway. He inserted a snake in a few drain locations, which were clear and flowing. He turned the sink water on and says he would need to cut a 12 x 12 inch square of Sheetrock to examine inside the wall. He says if we do the repair, the $79 fee to come out and the cut wall fee of $50-$100 would be waived. He opened it and saw lots of water laying inside. He says the pipe had separated by about an inch. Not much of the water actually flowed out from the opening, but he got us all so worried and said a water restoration tech would be needed and the water will cause other issues. He said he would make a call and let us know the cost for the pipe replacement project. He told us $1,199.00 and he could get his manager to assist and the tech from Dry Source would come out to make contact with our home owners insurance, etc. We never signed anything, but we decided to give the go ahead to proceed. The owner showed up within an hour, in the meanwhile, Eddie cut more Sheetrock for access and took a bit of the insulation out. The owner was not friendly and ignored a few questions we asked. He assisted Eddie with pipe placement( a 1 1/2 ft pipe and 2 1/2 ft pipe and a fitting) and afterwards left out the door without saying goodbye. We never disagreed or complained, so I’m unsure why he was so disrespectful. I feel my daughter was Very Over Charged!

This team had trainees with them along with professionals training them. I work at a Wafer Fab, where excellence of our product is mandatory. We used to have specialized trainers. Now we have new ppl training new ppl, and it takes it’s toll leaving large areas unorganized resulting in a loss millions of dollars of scrap due misprocessing of the wrong material AND driving us older professionals crazy! So I am happy to see your company is still striving for excellence!!Thank You Jose, Jesus, Rudy and Greg

Thank you for your quick response and professional service!

They showed up within 45-min if my call and quickly fixed the clog. Will definitely use again

Water heater replacement was timely and cost-effective. Superlative service from an honest professional. Would highly recommend!

Our washer drain was clogged and a toilet water line was leaking. I called and was able to get a couple people to me the very next day. They were able to get the drain unclogged and replaced our toilet water line with no issues whatsoever. The price was very reasonable, very good experience all around. If we have plumbing issues in the future, I will definitely use them again, A+

Zoom Drain Austin exceeded our expectations and provided fantastic service! We called to request assessment of several drains in our house and then cleaning for any blockages. Appointment setup was easy and they were very communicative about scheduling and arrival time. The technician was very kind and professional. His assessment was thorough and we ended up needing cleaning in three of the four drains we had assessed. He had all the equipment he needed and took pictures and videos from before and after so we could see how much more quickly the water drained. Quite a difference, we had no idea they were so bad. I would highly recommend Zoom Drain to anyone on need of service!

At the onset, I was reasonably satisfied with his work. But after the first day, I have found him to be undependable, unreliable, and unresponsive. I cannot recommend him.

Great communication ?

Theodore cleared my main line to my house and got everything flowing. Very knowledgeable master plumber.

This place is a scam. There is a Start 2 Finish plumbing listed in many metro areas around the country and you are calling a phone bank that is harvesting your data, NOT a local plumber.

Called about a water leak on Thursday and explained that we were taking Friday off from work to fix the issue. We were told that they were definitely coming Friday. We specially asked them to call if that changed in any way. After we didn't hear from them by noontime on Friday, we called again. We were told that they were busy but would definitely come to fix the leak. They encouraged my 70-year-Old mother who was waiting for them to start digging for the water line to speed up the process. Long story short, they never came, never called, and will never be getting our business.