Best Clogged Toilets in Jacksonville FL

I have used this company for the past three years and am a property manager couldn’t be more pleased with the service Christi has always been very helpful awith making sure things are scheduled with my tenants and taken care of in a timely manner

The technician Eric Pafford did not even diagnose the problem didn’t even suggest a way to fix problem the issue was I didn’t have hot water I don’t know where they get there tech from but obviously they need to send them back to school because they don’t know anything. My husband that isn’t a plumber what so ever fixed the problem. They still charged 150 dollars for nothing at all. I would never recommend this company to anyone. By reading the other reviews they just take your money without results.

Having 2 properties and using company for several big jobs, call to get on schedule and even move back a day because of availability only to be told “Oops sorry nobody called you but or tech is on the way to another job”. Keep in mind that I purposely scheduled first appointment so this wouldn’t happen. Was told basically that they didn’t know what happened but then came back and said sorry it was an emergency and we don’t know when but we will get someone as soon as we can to you. Bad business for sure.

Dexter was quick and knowledgeable. Answered all my questions. Got my drain working fast.

I called to get an estimate for some work needed done (closet flange replacement, and some stem valves) the original call was pleasant and the delightful woman said we offer free estimates...as well as their website. We set up the appointment and everything was fine. The appointment time finally comes. The gentleman was very nice and professional and said “this is what I would recommend, and this is how much it will cost” he left that quote on the back of some torn cardboard paper and left. No problems right? Well about 5 minuets later the gentleman is back at my door, saying well I need to collect something for today’s visit, and confused I was wondering what he was taking about. He said it was for the service call and that the $75 would be applied to the visit following when they came out to do the work. So essentially, a $75 payment now and the rest of the payment when the work was completed. He basically took my credit card info and handed me a tablet to sign. After getting spun in circles for about another 5 minuets...he said something that somewhat kind of made sense and I ended up initialing the tablet to be done with it.Fast forward 3 months. I never called to get the work done because of the past experience and A-1 is calling to collect $75 dollars. They claim it was for the service fee 3 months prior. Obviously shocked because of the whole “we offer free estimates” thing...I tell the lady...”look, I called for an estimate. Why are you asking for more money?” She said “we have it marked as a service, and we have a recording of how you requested it and you didn’t say estimate” okay, so requesting a quote is different that an estimate apparently. Since she claimed they had a recording of me saying this I simply asked to hear it myself since she was so adamant about the request not being made the correct way. She refused and just sent me an email of a screenshot of the initialed tablet page from 3 months prior. She said we have your initials on this paper saying you would pay us. Annoyed I just paid the money to be rid of the situation and the company.So to recap, I paid $75 for a free estimate...the guy came recommended work that he said he couldn’t do that day even if he wanted to, got told to sign a tablet under questionable circumstances, and then got calls from them 3 months later for payment after receiving no correspondence prior at all. Sure, part of it was stupidity on my part...most was sketchy business practice. 0/10 would recommend. 2 stars for the original customer service when setting up the appointment.

Woody was perfect for the job. He knew what he was doing and made sure everything was fine before he left.

He was very pleasant and he did an excellent job... the price was great too!

Thanks so much to Devon! You got me up and running in my new place. I thank you for all that you did.

Good people and honest

Only place in town that had the plaster cloth I needed to rebuild the cast on my hand until my doc appointment. Thanks hobby lobby

Wow these guys are incredible

worst customer service ever I been waiting for a call back from them to see when they are coming,soo I call them because and THIS guy comes and tells me we were trying to call you to tell you we cant do the job after they told me they could ,been waiting all morning and no call ,I was going to use this company but with this type of quality of costumer service nope .

I called Benjamin Franklin to get a quote on how much it would cost to have them come and fix a busted pipe that had partially flooded my house. After talking with the receptionist my husband told me not to call a plumber so I did not book them. About 20 minuets after I received a phone call from Hosea who was very nice and went above and beyond to help me. At the time he called I was struggling to figure out what supplies I needed to get. I told him that my husband wanted to fix it and he was supportive and listed to what was going on. He did not just hang up the phone and go on with his day, he walked me through everything I needed to get and took about a half an hour to help me find the supplies. If you need a plumber look no further!!