Best Water Systems in Irving TX

Prompt, reliable service and answered all questions and concerns, as well as providing reassurance on issues I've had in the past. Will certainly consider for any future needs.

I happened to google this company and it was the best decision I have ever made! We had a water leak and I called for a quote. I spoke with Robert, he came out the same day, and we want the repair done as soon as possible. We scheduled the time, they came out the next day early morning, and finished within 2 hours! Robert was knowledgeable, detailed, and his crew was professional! The service was outstanding! I support small businesses and this is the reason that we will continue to use this company for future repairs! Thank you Robert and crews!

They have fixed two different leak issues with our home. They are always on-time, courteous and professional. Leaks fixed. Another happy customer !!

Service was done efficiently however the price was too high for ,1 hr of changing out a faucet....I should have gotten 2 more estimates....

Best plumber ever!!! Fast, clean, best prices. Did such a great job.

We called Matt for water leakage issue in one of our bathroom faucet. I thought of changing the faucet but he fixed the faucet and saved my money to buy a new one. He said it’s a small fix and we didn’t get charged for that. He is our all time plumber. Prices also reasonable. Definitely recommended.

I called them about a clogged main line. The technician fixed the problem and went above and beyond to make sure there were no other problems causing the issue. I will use them going forward for any plumbing issue that I have.

Complete dishonest people, whatever rating they have it over here is mostly fake one. So I called these guys in February 2022 and they told me need to replace cartridge in my shower faucet, so i ordered online and get it, and ask them to fix it in March. As these guys are working hourly I estimated from the last time how much I am going to pay. So this time they stayed much less than that time and started asking me about 50% more, so I called their office and ask for explanation. They started threatening me for mechanical lien etc, so I go ahead I ask them proceed for mechanical lien and we will go from there. So in the mean time they run my credit card as they had on their file from the last time, but as I have some premium card that should not be a problem and I already chargeback to the company. But what I am saying is these guys are completely dishonest, so do not ask for any service from these guys.

I am grateful for the level of integrity that Brian demonstrated in his services to us. My experience with Brian and the installation of a new water heater was a most unusual experience in our currently compromised and controlled world of falsities everywhere.

My need was immediate and also required consideration of funding. Brian was attentive, understanding, heart felt and open with information. He sincerely cared that I didn't have hot water during cold and rainy weather.

The pricing is beyond fair for the labor performed especially as others who are charging 3, 4 and 5 times as much...because others will pay it blindly.

He was considerate, diligent, focused and timely along with follow up on his work. Brian was clear on price with no hidden up charges. Goodness, even laid a tarp structure from the vehicle to the house in the rain to ensure minimal tracking.

He explained how to relight the pilot light if needed and how to perform a yearly easy to do cleaning maintenance to add life to the heater and minimize the sediment buildup.

Perhaps this sharing will benefit someone else when seeking similar services and comparing to all the many overwhelming choices.

Brian stands out as service to others over service to self. Refreshing and most appreciated.

They were timely, affordable and fixed my problem. They were very thorough. I will definitely use them again when needed.

We called about a foundation leak in our home in Dallas. And this guys know what they are doing. They explained to us over the phone what kind of problem we were dealing with, and made sure we understood before the sent their team out.
First step was to locate it, from there they were able to give an accurate estimate on how much it would be for the repair. We were already sold by how professional and knowledgeable they had been so far, and so we had them do the repair, which was done the very next day! So far so good, but we feel comfortable with the result because they gave us a warranty on the work done. 100% they have my stamp of approval!

Thomson Plumbing Service Excellent work. Their workplace worked US into their schedule as before long as potential for broken water heater Explained repairs and homeowner maintenance thoroughly. Very nice, polite and knowledgeable crew. Pricing was very fair to market rates.

Jose arrived on time, introduced himself and explained the process. He was very professional and located the problem in short order. He got to work and fixed my drainage problem quickly. I would recommend this company and Jose.

They arrived at the time they promised and completed the job professionally. But they are very $$$$ expensive. Expect a $60 trip charge just to show up on top of $95 an hour time charge. If the bill runs over a $1000 and you choose to pay by credit card then there will be a surcharge on that.
If that doesn't bother your pocket book then I highly recommend them. Plumbers for some reason, that I don't understand, are very expensive.

We’ve used these guys several times now and they are fantastic. Super responsive and helpful. They were quick to help us with a water main break and saved the weekend for us. They were also quick to help with a pipe break this last freeze, and literally saved Christmas at our house that day because of their responsiveness. Highly recommend!

Trouble free!

Tech arrived as scheduled and did the job effectively and efficiently.

Highly recommend! Keith was responsive and able to fix our sink issues the day after calling! On time, professional and great value.

Dustin did a great job with my repairs. He was on time, friendly, kind, and knowledgeable. His work was exceptional and I have been very pleased with the outcome.