Best Water Heater Replacement in Irving TX

I called yesterday to make an appointment to fixed my clogged bathtub. A really nice lady name Shelly answered my call and took down my contact info. She had given me two options for an appt; one for that evening or the following morning. I was quite suprised that she was still willing to service me that evening even though I had contacted them after 5pm. I figured it would be wise to have them to visit the next day just incase they needed to get parts. This morning Michael and Jordan arrived. They were very professional and polite. They took the time out to listen to my requests and Serviced me in a timely fashion. While they were here I'd ask if Michael would look at my washing machine faucet which has been leaking for a while and he fix it too. He also informed me of a leak at the nozzle of my hose that connect to my washing machine. I was glad he brought it to our attention because it was replaced immediately. I really appreciate honest service and that's what I can genuinely say I received today. They were very relatable, the price for service was reasonable and fair. I will definitely do business with them in the future.

Atlas Plumbing to the rescue!! My 10yr old water heater stopped working and of course the wife and the kids were not happy :( So I looked at local plumbing companies recommended in the Dallas Picks Book and found a few. I looked at each one's Google review scores and Atlas was at the top of the list. I called two other places and one said they can't do work in a townhome, and the other one said they can't give me a price without coming to my home to review the problem first. Atlas gave me a great deal with coupons, and Jeff and Ivan stopped by the next day to replace the water heater! A couple of polite and hard working guys and they did a great job! Happy wife = happy life! Thank you Atlas Plumbing!

Melvin Hill was at out our to check our plumbing system. He was quick, efficient, and was clear when he explained the few fixes/upgrades we could do to make the system last longer. Highly recommend Mr. Hill, Milestone, and their Advantage program.

Bryce Cole was the technician who came to my house and he did an absolutely excellent job. I will request him in the future.

BillyGo was quick to respond to my call and kept me up to date with text messages. When Chris arrived he got straight to work and did a great job fixing my leak and outdoor faucet. I’m very pleased with their service and would recommend them to others.

Friendly, prompt, service but very expressive, and ultimately subpar work that had to be corrected by a different plumber. They charged over $1K for a repair that took two hours and involved few inexpensive parts. At the end of it all, the leak was repaired, so I am satisfied with that. Not super happy about the price. I paid it simply because l didn't have time to wait to get a different plumber out to do the repairs.After the plumber left, I hired a professional to repair the drywall where the plumber had to cut into the wall to gain access to the pipe. The drywall professional, informed me that the plumber didn't finish out the job as per normal protocol. The plumber replaced pipe and the valve for the refrigerator water line. Standard is that these valves fit inside a plastic box that inserts into the wall. In fact, the old valve was enclosed in one of these plastic boxes. When the plumber replaced the pipe it is at a different height and angle so the old box no longer fit.Updated 6-1-2020.I ended up having to pay a different plumber to come and and redo what I paid ARS to fix. Nothing like paying something to be fixed twice in 48 hours.Updated 7-15-2020Response from Management. Per the below response from management, I reached out the quality manager listed below. I did have one conversation with him and emailed him photos to support what had happened. He was going to 'check with management' and get back to me. Needless to say he never actually got back with me.

Scottie was extremely competent and thorough, checking into everything and explained issues and system really well.

The guys at Smith Plumbing always do a great job and usually can get to my repair in less than 24 hours. I have used several other plumbers in the area. They are, by far, the most courteous and accommodating of any. They are fair with their prices too. Highly recommend them!

Well we accidentally lost a Hot Wheels car to the main shower drain and began backing up... Needless to say another company came out the day before and flat out said no can do and that we would need to bust up the shower slab up to retrieve the car and would need a full concrete slab repair. Well at a cost close to $5k... I decided to call Nikki's for a second opinion and they sent someone out this morning in less than 30 minutes. Car retrieved and water is flowing smoothly!! Please call this company for assistance. Nikki's not only saved us thousands of dollars and weeks of headaches, they were really kind, fast and efficient. I also had them replace an outside hose bibb the same day as well.

I was able to get a quote and schedule an appointment with just one phone call. They are contracted with Home Depot to perform installations. I was able to use my Home Depot card for payment. The installation tech, Michael was very knowledgeable about plumbing. It made me feel at ease that his company was very professional and will stand behind the installation and service of my water heater.

Awesome company!

Very professional. Great service.

My hot water heater stopped working and Ben knew exactly what the problem was when he walked through the door! They fit me in during a busy week and got me back in hot water supply in no time!

Very friendly. Patient in answering my multiple questions on our new system.

Alberto was very professional and educational. 10/10 would recommend