Best Residential Hvac Service in Indianapolis IN

Two stars for restoring my water. The three missing involve integrity and respect. A panicked homeowner was amusing and doing the bare minimum for someone who did not know any better was 'sport'. Misleading statements (as close to a lie as you can come) re: money wraps up this tidy little bundle of a company I wish I had never met.
I contacted management with detailed information about these concerns. It fell on deaf ears - not even the courtesy an acknowledgement of having received my memo.

Horrible Experience with Summers at this location. I initially contacted the company after my thermostat failed and I was unable to replace it myself. The initial experience was great; it was after hours, they contacted promptly, advised me of typical costs for after hours vs normal hours, and I was able to get someone out the next day. They fixed the thermostat, realized the furnace was overheating and exchange was potentially damaged. They went through costs for repair vs replacement, informed me of all the risks and typical costs, allowed me time to think about it, and I felt comfortable having them install a new one. This is where things went south for me. One of the main reasons I opted to replace vs repair is that I was starting a new career and would not have any time off availability for about a month. I informed Summers of this several times, and they were very reassuring that they could get a team out to replace it on 12/8/18 with an inspector to make sure all was well and that I would not have to worry about it. I was told it would take a couple hours, which was great as I had a lot to accomplish in a short amount of time. On 12/8/18 on installer shows up to install the entire thing by himself; it takes about 4.5 hours. No inspector was with him, which meant I had to take yet another day to have someone come out. When questioned, Summers response was we don't know why he wasn't there, sorry. On 12/14/18 the inspector came out and found 3 issues with the furnace that were done incorrectly, one of which was causing carbon monoxide to leak back into the home. Summers was resilient to come fix the issue, and after arriving seemed as if it was just a major inconvenience for them. The inspector even mentioned to me that he had had several issues with Summer's and has repeatedly told them not to use improper supplies when installing units, but they insist on doing it anyway. When I addressed this with Summers, the gentleman just rolled his eyes as if safety standards were overrated. Unfortunately on the first trip back to fix the issues, they could only fix 2/3 areas, and said they would send someone to repair it on the following Monday (12/17/18). I was home and available all day, no one called, no one showed up. When I called they would promise a call back to find out why no one would ever show, but I never received a call back. I was then told someone would be out Tuesday, but they sent a plumber instead of an hvac repairman. I was told they would come Wednesday, but again No one called or showed up. Eventually I had to contact the finance company that I financed the furnace through to file a complaint in order to get them to actually fix the issue. The whole experience was just a mess, I feel like Summers just pushes their incompetence off onto the customer and had I not been persistent, would have never finished the job properly.

Hottest day of the year and Godby got in in and fixed my AC that day. They very polite and respectful.

Very Professional and did a Fantastic Job. Did a Furnace inspection and tune up. Found a pvc vent pipe that was not glued that another company had installed on my furnace. Repaired humidifier and changed filters. Very fair price and Fantastic Service. I will only use this company in the future.
The halo system is fantastic.

Vince and his team stand behind their work. I’ve used these guys for my remodels/flips plus my personal home. Their prices are very fair, the work is the high quality and they’re the cleanest plumbers I’ve ever worked with. You’ll have no problem handing over the keys and letting these guys do what they know best.

Keith was expedient and helpful

Gas hot water heater repair done well. Josh stayed on task and was courteous and friendly. Another job well done by Efficient Systems.

Just came to service my Heating and Cooling Unit, changed my filter and cleaned the grass out of the outside unit. Thankful that my unit is still in good condition. James and the company do excellent work!!!

They were readily available. I called on Thursday and they were at my home on Friday early and on time .Very friendly . I used this company a year ago , the technician that came out at that time name Mike at least that's what I wrote down.The Bill was reasonable and he did a few little extras. He was the reason I called again this year, but I didn't get him this time i got Curt. They were there to check the furnace and AC .He check the furnace and said it needed a new gas valu that would cost 500 dollars. He replaced a starter cap on the AC that he said was new, I didn't see a box or any paper that it came in, said it was defected and causing the fan slow to start. Said the AC required at least 4 lbs of refrigent in order to operate.Trip charge $80.00 , labor $120.00, cap starter $40.00, refriget $200.00.I posted this review because I wanted others to be aware that nice and friendly is great and always a plus ,but what you really want to look for is honesty ,trustworthy and good service, and I don't feel like I got that this time. I hope this review help you make better choices.