Best Plumbing Installations And Plumbing Repairs in Indianapolis IN

They had the best estimate, meaning lowest price. The tech was very personable, very knowledgeable. He tried several different ways to clear the line before finding one that worked to his satisfaction. It didn't work when he started, but it worked when he got done.

We had a leaky water heater and called Benjamin Franklin Plumbing. They were very responsive, and were able to send a technician same day, he was actually there within a couple of hours. He clearly outlined the issue and the resolution and gave us an estimate on the spot. We replaced the water heater that same day! Great job, Gus!

Efficient. Great guy and great job

We had a plumbing emergency recently on a Saturday. I got online to find a plumber who was open, and happened to call Mr. Rooter. I am so glad I did! I spoke with Taylor, who after hearing what the problem was, moved us up to the front of the line and sent someone out to help us. We needed a sewage ejector pump, and had to wait til Sunday morning for it. But Mike came out and made sure we would be ok til then. I can’t remember the name of the tech on Sunday, but he did a great job as well, and cleaned up everything.
What was a crisis situation ended up to not be so bad. We were pleased with the service and repair we got from everyone we dealt with at Mr. Rooter. I strongly feel that if I’d called anyone else, I wouldn’t have the same glowing review to write. These guys are fantastic! I hope we don’t have any plumbing issues or emergencies in the foreseeable future, but these guys have our business, for sure.

We have used Hamm and Sons for several years and have always had a good experience. Just recently, Dennis addressed several plumbing issues in a timely and yet thorough manner. I would recommend Hamm and Sons for your plumbing needs!

My tankless water heater died on April 6th. Called Service Plus, they came out that day and evaluated the old one, told me it was not cost-effective to repair, and sold me a new one. So far so good, I knew the old one was not in great shape.The installer Donell came out that day and installed the new one. Told me he cut a gas pipe but fixed it. I saw the repair, all looked good and I had hot water. Went out to dinner and a movie and came home that night to a garage filled with natural gas. I could see it shimmering in the air. Strong odor as well. I called Service Plus immediately and talked to their scheduling team, they don’t do night calls! I have an emergency situation with explosive natural gas and they can’t help until tomorrow.I called the gas company and another company to that night to help me, and they both came out and made my house safe again. I called Service Plus to discuss what happened, but their manager was on vacation. I asked them to call me back but so far I have not received a call. I do not recommend their company at all.

Top notch, friendly service! Corey presented me with my options, explained pros and cons. On time, efficient, great communication. Great service!!

I have used them for three separate jobs in one location. They do good work, always professional, timely and cost efficient.

Jonathon installed a water purification system. He trouble shot an issue, was professional and finished the job in a decent amount of time.

Laure Conkle, is great - does what she said she would and does it with thoroughness. Always ahead of time and is well versed with all of our stuff. Great Company with Great people. John Francek C.O.O. Chariot Auto Group

Professional, timely, and quality work.

We had another company install a tankless water heater about 6 weeks earlier. It was working great. The Saturday before Easter, there was no hot water and when we looked at the unit itself, it had no power. We checked breakers, oulet, etc. and everything was showing good. I started calling around different companies who advertised 24/7 service but yet none of them had anyone on-call for the entire weekend. They told me that the 24/7 just meant that they answered the phone 24/7. Uh huh!! They all wanted to come first thing on Monday and I told each of them NO! I finally reached Gary at Mr. Waterheater and they do actually have an on-call 24/7. Gary was great and had Josh set up to come out which he was there inside of 2 hours after my call. After taking his time and checking everything out, he put his hand behind the on-off switch inside the panel and it flickered. Long story short, the factory had not installed one of the wires all the way and it came loose. Great job by all!! Would absolutely use them again without question. They couldn't be any nicer and they were extermely thorough and competent.

We are very happy with our 2 new HVAC systems, new sump pump, new water heater, new outdoor water spigots, water softener maintenance, and everything that goes along with them! Their HVAC technician Dustin, and their plumber Joe, always takes great care of us during and after installation, also providing maintenance several times a year. They are the best!!

AVOID! HORROR AWAITS! Charged 6 hrs./$688 labor to install a simple 50-gallon gas water heater! How it went? “G” appeared with wrong type heater (electric), charged to go back and get a gas water heater; installed lower grade gas model than requested; new unit has horrible noise when faucet was turned off (video); twisted off inlet to water heater…did not replace…did makeshift repair and charged me; ripped entire water circulation unit & home phone lines of the wall & and simply left them dangling (photo); unbraced circulation unit sags and sways which stresses inlet (video – I think it would have fractured in week!); heavy metallic waste discarded in damp laundry pile (ended up in our washer and dryer); each stair step (light color carpet) stained with rusty sediment; warranty and manual left drenched in water; rusty metal screw dropped on carpet - family member stepped on it; reinstalled urethane insulation on cold water inlet; “G” said I required a thermal expansion tank installation (false: we have an open system – no backflow valve); hot water circulation pump valve left in off position (two bathrooms did not have hot water); did not wear Covid mask during entire installation. And there were issues from McNeely’s office: nothing in writing; no written estimates; no diagnosis of leak/problem; errors in transcribing almost all details of request (example: lost our address after request was placed); appointment cancelled/scheduled for Christmas eve; promised but failed to help process valid Rheem warranty (McNeely is a Rheem ProPartner); not truthful in BBB affidavits concerning this affair. I could add much more! But, be warned, this is what you will get if you hire McNeely!

Petree came out when they said they would and fixed the problem. They are reasonable and courteous.

We're new homeowners as of 02/2016 and wanted an inspection of our hot water heater and other plumbing.

P & K offered us an appointment for the morning after I bought the offer here on another website--very prompt--for between 8 a.m. and 10 a.m. When I asked if they could come after my husband finishes getting ready for work (8:15), they said no problem. :)

Danny called from 45 minutes away and arrived right on time by 9:30. He put on shoe covers, which I didn't expect but was very appreciative, and inspected our hot water heater, a Bradford White with a 6-year warranty that's now 15 years old... going on 16. We'd suspected the previous owners didn't get it routinely serviced, and Danny confirmed our suspicions. He told us the clacking sound we were hearing was the sediment from the hard water and that the whistle was the HWH working harder due to the sediment. Considering its age and condition, he recommended not flushing it (in case sediment was covering any rust) and making replacement a priority, but could be put off until it starts leaking.

Danny inspected the other plumbing and found two more issues, including a rag in the toilet tank as a jury rig! The joys of home ownership!!! He left us quotes for a HWH replacement ($1150 with new HWH included!) and the two other plumbing issues.

Also, after reading some reviews of plumbing companies, I know some people complained that giant stickers were left behind on their HWH. Danny asked my permission if I wanted a sticker, and I happily said yes. Easier to find the number! And it wasn't giant at all. :)

Everything went great, and we'll definitely be calling P&K again!

They came out within a couple hours of me calling, physically showed me the issues, explained how much things would cost and why, and had us up and running before the evening. Adrian was very professional and knowledgeable, and I feel like I didn’t get scammed.