Best New Heating Installation in Gilbert AZ

I wanted to leave some feedback about Ben. He’s a tech there at Dukes of Air and he was just awesome! He came in and installed a water softener in my home and immediately became a part of the family. His down to earth personality really made me confident that I was choosing the right company to install my water softener. Even though I spent only a few hours with Ben, I felt like I’ve known him for years after talking with him. He does quality work and knows how to talk to customers.

I also would like to leave a review about Tanner of Dukes of Air. He came and did maintenance on my air conditioning units. The guy is just smart. He taught me a lot about my units and was very honest with me. He knows how to build a good rapport with his customers and is very technical in his profession.

Overall, I’ve been very happy working with Dukes of Air so far and I would recommend them to anyone.

I called a few companies to get some estimates on a small leak with my toilet, I came across Majesty plumbing and spoke to Jeff. He was very professional and personable over the phone. He managed to make time in his busy schedule and get me on the books within 24hours. Came to the house and managed to fix the problem within an hour and was very helpful. He made the process very easy and quick. Thank you again! Much appreciated!

We hired Frederick and sons to come out and do several projects at our home which we were remodeling. First, I completely agree with the other reviewer that Leonard, the father, is incredibly rude. However, Levi the son, is very pleasant and nice to work with. Our project was fairly large… We needed pipes moved, we needed a drain created for a bathtub that we converted to shower, a bath tub installed along with several other projects. I wish I could post pictures because we ended up having to have them come back because the drain they installed for the shower sat above the ground 2 inches and the drain they installed for the bath tub, was broken, dirty and banged up. Considering all the work they had done we thought these were just a small oversight and they did come back and fix them.

Fast forward to today. I had them scheduled to come out and install the plumbing for the kitchen sink, the bathroom sinks, install the dishwasher and the gas cooktop. They came out and there was an issue with the bathroom faucets. They called me and told me what the issue was and I immediately got on the phone and was trying to rectify the situation. I asked them if they could just move onto the kitchen sink, dishwasher and cooktop since we were planning on moving into the house tomorrow.

A half hour later I get a call from Leonard who advises me that he has pulled his workers from the job, that he doesn't want to deal with the hassle of the bathroom sinks and that they are gone and not coming back. I was completely shocked and told him that he did not need to do the bathroom faucets but could they please finish the rest of the work that they were there to do. He refused saying he wanted nothing to do with this job and would not be returning.

So now here we are moving into the house tomorrow, scheduled to have 25 people over to our house for Easter on Sunday and I have no cooktop, no dishwasher, and no faucets anywhere in my house. I am scrambling to find another plumber to come in and do the work that I scheduled with him over a week ago. I have never in my life seen such terrible customer service. To leave a person in a situation like this is ridiculous. I understand that the bathroom faucets wouldn't work and I told them it was fine, I would figure out another solution for the bathroom faucets but I asked them if they could please finish the rest of the work that I had hired them to do and they refused. I would never, ever recommend this company to anyone. The owner has absolutely no regard for his customers, would not hesitate to leave you in a bind and is an overall unpleasant person to deal with.

Was disappointed with the 27 second sewer scope for a potential house we are buying. The quality of the video was terrible and could not even tell they were at the house we were looking at. They did not provide an inspection report as stated in their sewer scope agreement. Would not hire this company again. $250.00 waste of money.

Leak repairs done promptly – you guys are reliable and efficient..

Recently I called PlumbSmart to service my R O system. Michael was sent to do the job. He was very polite, and knowledgeable. We encountered an unexpected issue with the system. Michael performed numerous tests and throughly troubleshooted the system to identify problem. The problem was located and now my R O system is running perfectly. Thanks Michael.I would also like to say thanks to Robert, Holly, and Doug for thier support and helpfulness with the outside vendor.I feel very blessed to have found PlumbSmart. I highly recommend PlumbSmart for all your PLUMBING, H.V.A.C. and ELECTRICAL needs. This company is very knowledgeable, ethical, pleasant, and affordable. PlumbSmart stands behind all of thier work.Thanks again and take care.Richard Rutherford in Gilbert

This company has excellent customer service! Rick was outstanding, very kind and professional, and gave me plenty of details, as well as following up for service. I really appreciated the excellent service, and would use them again.

Where do I start? If you could give a 7star rating, i'd give them that. Absolutely amazing, incredible, and truly remarkable service from Tyler. Not only did he stay 3 hours past his time to make sure my 3yr old &;1yr old had AC, he treated my family, well.. like- family. They were able to get me in 3 days early as well. On top of all of this, the part we first got was too powerful, and it was after hours(6-7pm) on Friday, these technicians are tired, I'm sure they want to get out of the sun, BUT ANOTHER Thomas employee went 55miles out of his way to drive us the correct part! They cared enough to make sure I wasn't a number, they didn't have to do all of this, but they did. For whoever is looking for a new company, stop, this is it. Thank you Tyler & the other employee again for truly caring, and making us feel like we mattered. Gained a customer for life.

We have used EZFlow plumbing in the past and when we had a new need for their sevices we were happy to give them a call. Joel was promp, courteous and very knowledgeable. He diagnosed the problem quickly and our repair was done quickly. We highly recommend EZFlow plumbing for any of your plumbing needs

To start off, one star is too generous of a rating. Randy came to do plumbing work at my mother's house. After walking around the toilet and inspecting the problem, he told me he had an appointment at 6:00 PM and he had to get his auger. He came to the house at 5:55 PM and left at 5:57 PM. I thought he was going to run to his truck and get the auger but never returned. What kind of plumber does not carry his tools in his vehicle? I figured he went to his 6 PM appointment and would return but to no avail. He claimed he came back and waited 10 minutes at the door but never rang the doorbell nor called. Randy was very rude to my sister who was the contact person.

Always takes care of our needs

Very professional!!! Fast service and the guys were super nice.
The charge was also reasonable and will use them again for sure!

Our tech Leslie was super informative throughout the process and gave feedback about the state of our a/c system and how we can try to help it last longer.
I was excited to hear that I can request her for all my services going forward.

Leo Nevarez did a a great job. Professional and on time. From the quote it was a two day project and they kept it at two days. He worked hard and got it completed. He cleaned up all the mess each day.

Can’t say enough for getting the project done before family comes to town. They even came under the estimate they quoted.

Leo Nevarez also speaks Spanish!

This is sweet and simple, before I moved out of my old place Keith came through fast and got my old water heater working. I must say I’m very happy to own a new house now and won’t need his services for some time but I always know who to call even though I’m in Las Vegas Now. THANKS AGAIN! KEITH and Reidhead plumbing saved the day! Sorry for taking so long to leave this review I have been so busy!

Explained everything before doing it. Cleaned up afterwards. Rich was very nice. He did everything i ask.