Description
BSJ Plumbing is a family owned and operated, East Valley plumbing company. We have been providing customers with 5 star quality service for 22 years! We are licensed, bonded, and insured; our technicians are background checked and receive weekly training. We are an ACE certified dealer for Rinnai Tankless Water Heaters. We stand behind our work with written guarantees. Go to our website for details. Our friendly, caring office staff is always happy to assist you in scheduling your plumbing or appliance install. Give us a call today!
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Pool plumbing repair, Sewer cleaning, Sewer repair, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, 24/7 Emergency Plumbing Services, 24/7 Emergency Service Available, Ac Systems, Air Conditioning, All Kinds Of Plumbing, All Plumbing Installations, All Sorts Of Plumbing, Annual Maintenance, Any Plumbing Repairs, Appliance Installations, Bathroom Plumbing, Clean Out, Commercial Plumbing, Complete Plumbing Services, Drain Cleaning Service, Drain Cleanings, Drain Service, Emergency Plumbing, Emergency Plumbing Repairs, Emergency Plumbing Services, Emergency Service Available, Fix Leaky Faucets, Flooding Bathrooms, Garbage Disposal Repair, Gas Line Installs, Gas Line Work, Gas Lines Plumbing, Gas Piping Services, Gas Valve, General Plumbing, Glass Fix, Heaters Appliance, Home Plumbing, Home Plumbing Services, Home Water Filtration, Hot And Cold Water Lines, Hot Water System, Hour Emergency Service, Installation Water Filtration Systems, Interior Plumbing, Kitchen Layout, Kitchen Plumbing, Kitchen Sinks, Latest Plumbing, Laundry Room, Local Plumbing, Maintenance And Repairs, Maintenance Hvac, Master Plumbing, New Sink, Other Plumbing Services, Outdoor Plumbing, Plumbing And Heating, Plumbing Business, Plumbing Company Services, Plumbing Contractors, Plumbing Emergency Plumbing, Plumbing Fixtures, Plumbing Issues, Plumbing Needs, Plumbing Problems, Plumbing Repairs & Installation, Plumbing Repairs And Installation, Plumbing Solutions, Plumbing Water Heaters, Plumbing Work, Preventative Maintenance, Purification Systems, R O Systems, Re-Piping, Repairs And Maintenance, Repairs Gas Lines, Reroute Water Lines, Residential And Commercial, Residential And Commercial Plumbing Services, Residential, Commercial, Reverse Osmosis, Reverse Osmosis System, Rinnai Tankless Water Heaters, Routine Maintenance, Running Toilet, Sewer Line Repairs, Sewers & Drains, Sink Installation, Sink Installation And Repair, Sink Repairs, Slab Leak Repairs, Slab Leaks, Soft Water System, Standard Water Heaters, Sump Pump, System Installations, Tankless Water Heater Maintenance, Their Plumbing, Toilet Repair, Traditional Water Heaters, Water Filters, Water Filtration, Water Filtration Installations, Water Filtration Systems, Water Filtration Systems Plumbing, Water Filtration Systems Repairs, Water Heater Installation, Water Heater Repair, Water Heater Replacement, Water Heaters Tankless Water Heaters, Water Leak Repair, Water Leaking, Water Lines, Water Purification, Water Purification Systems, Water Softener Installation, Water Softener Installation Service, Water Softeners, Water Softeners And R O Systems, Water Softeners And Ro, Water Treatment, Whole House Filtration, Whole House Filtration System, Your Plumbing,
Reviews
Mary Bennett
10 months ago
Our water heater burst and they showed up right away and installed a tankless water heater for us. They were professional and did a great job!
Brad came out within 1 day of our calling; found the problem that a previous plumbing company had created, and fixed it quickly. He then identified another issue we had and repaired it. But best of all, he went above and beyond with our home warranty company to ensure we were able to be reimbursed for out of pocket costs that we should not have had to endure due to the previous plumbing company. Would recommend BSJ to anyone and everyone!
Jonathon was friendly, professional, and did a great job!
Very impressed with the professionalism and integrity of Michael Gisbran, he is truly an asset to BSJ Plumbing
mike was very informative and helpful.
Jean Wilkinson
7 months ago
Fred Cherri was our plumber. He was professional and discussed options for repairs. He worked fast and efficient. No more plunging the kitchen sink for me.
Professional workmanship, and cleaned up after the work was done. Neil and Steven are knowledgable, courteous, and responsive, and answered all our questions clearly and patiently, and made sure we were satisfied with the work.
Karen Marstein
3 years ago
My hot water heater gave up the ghost, so I trotted down to Lowe's for a new one. BSJ plumbing is whom they contacted for the installation. Chad arrived within his time window. He was friendly and shared a lot of hot water heater trivia with me. I really appreciated the time he took to explain to me how to operate the heater, and how to properly maintain it. I would highly recommend BSJ for your hot water heater install. Timely, quick, efficient, yet still personable. Wonderful experience. Thanks, Chad!
Amazing job. Can't say anything better. Niel was on it!!! He was very thorough and explained everything. He answered all questions that we could possibly have. 10/10 recommend
Michael Gisbran is exceptionally professional, competent, courteous, very knowledgeable. He is also extremely respectful of our property. Thank you!
Darren Clark
8 months ago
I appreciate professionals who do the job right the first time and can explain their work in layman's terms for my understanding. Michael Gisbran is an expert in his field, never tried to upsell us for things we dont need. I highly recommend Michael Gisbran and BSJ plumbing without hesitation. That said I rarely leave reviews but feel compelled to share our confidence to those in need of this type of service.
Norm O'Brien
2 months ago
As usual Robert is fantastic great job great customer service
I purchased a water heater at Lowes last night at 5pm. This morning at 1030, BSJ called to schedule the install. The technician Clayton was informative on what work he would be performing and finished in under 2 hours.
Michelle Sarina
a year ago
They were referred to me i own a 76. Unit apt complex in Tempe. We had sewer lines backing up into bath tubs and over flowing toilets. Bsj saw the urgency of my need and fit me in. They were extremely professional with our staff and tenets. They were able able to detect the problem with their camera and cut the nasty roots. And had our sewer lines flowing again in the right direction, I would highly recommend them!
Ronny Kassees
3 years ago
Daryl Zuelke
3 months ago
I talked kitchen faucet and also water service filtration system
BSJ Plumbing offered a competitive price, great service, and Neil Ray was a terrific professional who installed our water heater. Knowledgeable, experienced, and trustworthy. Would recommend.
Stephen Horner
3 years ago
Chad and Robert just installed a OTR microwave. They did a great job and were very fast and cleaned up after. They even set the time and check the operation. I am very satisfied with the installation.
We also had a new sink installed. Michael Gisbran did the work for us. He explained everything to us first and was very professional, on time and even covered our kitchen floor before getting started! We would use your business again as our experience with Michael was outstanding. I highly recommend doing business with BSJ Plumbing!!
Had them come out and drain water heater. It was easy to schedule and they came out timely. They did a great job and we’re done quickly.
Damien Toulouse
4 months ago
Très sympa Fred. 10/10 would reccomend
Lauren Danielson
a month ago
We had a leak and we felt completely taken care of, from the time I made the call to the moment Robert left our home. I would 100% recommend! I can see why they have 5 stars. 😁 Well deserved
Great experience with the guys at BSJ. We got 3 quotes, and I won't lie, BSJ wasn't the cheapest. What they DID do was take the extra time to examine every feature I had asked about and quoted me accurately and honestly. They were up front with risks and recommendations. They followed up after the quote to see if we had any questions.
On installation day, they did excellent work and finished the project on-time. They left everything clean and tidy. The recommendation they had for a new kitchen sink was spot-on and I'm very happy with the end product.
Brett Spackman
3 months ago
I needed a plumber within 4 hours as our house is an Airbnb and I needed help clearing the drain before new guests showed up. BSJ delivered, they had Dustin at my house so fast and he was very professional and communicated with me wonderfully as I was not on site. Thank you!!!
Robert Barriga
16 hours ago
Since using BSJ Plumbing, I have always appreciated their professionalism and quality of work. Michael is the best and has proven this in each and every issue I have encountered. Thank you to all the staff also.
Fred Cherri came to repair the faucets & install a toilet. He did an excellent job & everything looks and works great. Very pleased with the job that was done.
Holli Costein
4 years ago
Neil is my first call whenever I have any plumbing concerns or issues. He is a true professional. He is courteous and friendly. He always calls when he is on his way and lets me know what time he is arriving. He takes the time to explain the problem or problems going on and gives me preventive treatment and maintenance advice. He is Aces in my book. He is definitely a team player and someone who cares about the quality of service he is providing.
Aaron (50calbenz)
3 months ago
Dustin was on time and very professional and did an excellent job installing a new toilet for me.
Raffaella Soldi
a year ago
Christina Parker
2 years ago
Robert and Michael are super! Friendly, professional, fast and efficient! We had a food time talking! They deserve lunch!
Christina Parker
Josh Collins
8 months ago
We've had BSJ out to our house several times to help us keep our house maintained. From installing a new sink to replacing shut off valves to helping with a new shower install these guys are always the best. They send the right people for the job every time. Their prices are fair, and the people are honest. I am incredibly thankful that I can trust the prices they give me, without having to worry about getting second or third opinions. I can't recommend them enough.
Great price, and caring folks
Darlene Jones
2 years ago
On time, knowledgeable and professional!
Stacey Quirarte
a year ago
Michael was very pleasant to work with. He did everything is his power to resolve our issue and was clear and informative throughout the process.
BSJ were absolutely the best - from the first time I called to enquire about installing a water softener, to the technician visiting to give an estimate, and through to the actual work and installation. I do not normally write reviews, but BSJ Plumbing were that good their good work needs to be complimented. If ever I need plumbing work again, without doubt I will use BSJ.
Roy did a fantastic job installing our new vanity top. He was very knowledgeable and friendly, certainly a great asset to BSJ Plumbing!
Fred Cherri was our technician and he was absolutely amazing. Super professional, knowledgable and friendly. The gal who helped me over the phone dealing with the warranty companies, amazing! Thank you BSJ Plumbing
Very pleased with Robert and his work installing two bathroom faucets. He was on time, efficient, friendly, and cleaned up completely when he was finished. My fist time using BSJ but it won't be my last.
Easily diagnosed problem of leaky toilet. Had to go back to shop and get a gasket. Wondered why he did not have the part on the vehicle!? Thought a little pricey but had the work completed.
Gidget welborn
a year ago
my technician was professional and did great work. The company prices however were extremely high. they replaced a part in my shower knob that was not working. it required one trip to diagnose and another to bring part and install. my bill was 685 total. I appreciated the good work but will not use again because prices are too high
BSJ PLUMBING were very professional in there communication, the vehicles they drove the service I received from the technician Dustin all the way through the entire process with suggestions on what else I may do to update my out dated water lines throughout the home to pre e t this incident from happening in the future. I will be using them again should the need arises.i Highly recommend this company.
Tom & Barbara Kennedy
2 years ago
A very good employee.
Replaced hosebib that had broken off from corrosion that was connected to the main waterline to the house. Water to the house had to be shut off until the repair could be made. They were able to come out about an hour after calling and made the repair the same day in a very timely manner. Robert is the tech that came out and did our repair. He explained what he was going to do before starting the job. We will definitely keep using them!
I have used them twice for my home. Once was for a hot water heater repair and now garbage disposal. I always I appreciate their honesty and professionalism. They are my first call when I have a plumbing issues. I have some bad experiences with other companies but never with this one.
Great service, did a great job, no mess when finished. Joe is very skilled at his job and has a great personality. Highly recommend this business.
I have used BSJ Plumbing numerous times and every time they are professional and do quality work!
Patrick Kimps
2 years ago
Fred was Great! Very knowledgeable and explained everything. By far the most professional service technician we dealt with for a long time. Would recommend them / him to everyone,.
Wendi Bahling
4 years ago
Robert was amazing. He was kind, knowledgeable, and very professional. I asked about the company and he told me what an amazing company it was to work for and how well they treated their employees! In this day and age to find a good company and one that's treats it's employees well is a superb! I would recommend them to everyone!
none Acrylicwater
2 months ago
Thomas Mertens
a year ago
Mike & Robert - did an outstanding job - we like BSJ Plumbing so much we signed up for the Ambassador Account. They work as a Team and Quality of Work is excellent. Until next time - Thanks for a Job well done Mike & Robert.
Jerry Bitler
5 months ago
BSJ consistently provides us quick, high-quality plumbing service employing very professional, experienced technicians. If you support local family-owned businesses like I do, this is the one to call.
Gregory Currens
a month ago
They know what they are doing and get it done right
Robert was pleasant, considerate and professional. Even the person on the phone/dispatch was terrific. I would recommend.
Wow, what an amazing experience. I just moved into a new house and the garbage disposal was dead. Deader than dead. I hit up Michele's Master Handymen, but she's all booked up (that's how good she is) and referred me to BSJ.
BSJ responded within minutes, literally. Fortunately Fred was in my neck of the woods and was on the job in less than an hour. He assessed the situation, explained it to me in a way I could understand, gave me an accurate estimate, and knocked the job out in record time. He was friendly, thorough, and super-cool to my dog.
Honestly, I can't say enough good things about the BSJ crew. I highly recommend them and will most definitely keep them on my Trusted Sources list.
HUGE thanks to Fred and Leana!
Franck Obedia
9 months ago
Very pro as usual , great job !
Michael and Joe did great work. The water heater installation looks neat and clean and didnt take long to complete.
Thomas Edmier
11 months ago
Lowe's recommended BSJ Plumbing to install my new gas dryer. Chad and Neil were friendly, professional, personable, knowledgeable and very efficient. They made sure that I was completely satisfied and had all my questions answered before leaving to go to the next job. I highly recommend Chad, Neil and BSJ Plumbing!
Georgia Durant
6 months ago
Fred is amazing! Explained the repair that was needed clearly. Would highly recommend him. Represents the company very well.
Robert Groover
a year ago
I’ve had this company to my home several times. They are always professional and courteous. I appreciate the way they help you be proactive in maintaining plumbing elements of the home.
Melva Schultz Swigart
a year ago
We had a plumbing emergency with water running all over our laundry room…not cool! This company was able to get our technician, Fred, to the house within an hour.
He was completely professional and personable, explained everything and more SO thoroughly, and really saved the day! Thank goodness we had just gotten a card from this company in the mail the previous day! Great job Fred! Thanks so much…(and big thanks to their dispatcher as well!!)
Noelle Minissale
3 months ago
Joe Trepanier
2 weeks ago
We had done business with John's before for our A/C but this was our first time using BSJ and it was excellent. Keith did a great job replacing our water heater. Thank you!
Dustin was great. Knew a lot. Very professional. Great job guys. Thank you. I highly recommend.
R. Douglas Chukwuemeka
6 months ago
danae hernandez
3 months ago
Robert was very informative, he explained the process of the job and even gave me scenarios to be looking for if something were to happen. Overall a very good experience.
Very professional and courteous Fred completed the job of replacing ball valve for water shutoff. Will be definitely working with them in the future!
Keith, Fred, and Steven provided great service. Fred was my primary contact and was very professional throughout the process. They arrived early and finished on time. I would recommend them to anyone who needs a large or small jobs done. Thanks BSJ.
Dennis Currens
a year ago
The service person assigned to my account was absolutely excellent. He carefully explained all the options, assisted me in getting all the parts needed, and did an excellent job installing and explaining what I needed to know. I give BSJ Plumbing my highest recommendation.
Roberta Bell
3 months ago
Very professional and the work was done to my satisfaction. Neal and his partner did a fantastic job!
Rodney Kirkendall
9 months ago
My entire experience with BSJ Plumbing was excellent. Scheduling same day service was quick and easy, and the scheduler was very professional and courteous. Michael G was my service tech, and I was able to see when he was on his way, and keep track of his ETA in real time. Michael was great! He listened thoroughly to everything I needed help with, and confirmed back to me what he was hearing to make sure we were on the same page. Ultimately, I needed natural gas lines checked for leaks, and ensuring a safe connection to a brand new gas range and oven. He checked everything, showed me what looked great, and what needed repair, then drew up a quote promptly. The price was fair, so he completed the work on the spot, which was basically an old shutoff valve replacement, as the old one was leaking and out of code compliance. He even showed me where newer valves had been replaced when we replaced a water heater and updated the AC/furnace system, bringing peace of mind that previous work by others was done to code and was safe. Michael is a great asset to BSJ Plumbing, and has knowledge, personability, and work ethic to give this company a good name for itself. Thank you!
Michael was prompt, professional and great to have his help replacing my messy old valves. Thank you!!!
Great service all around from gal who answered my call to talking to warranty company on water heater and Robert was very thorough and made sure job was done correctly. A second plumber Aaron stopped by and assisted as it was late in the day and they wanted make sure we had hot water. Great service and company.
Erin Kristick
2 months ago
Dustin and BSJ Plumbing were great to work with! We needed our water heater flushed and Dustin came out same day. He was extremely professional and helpful in explaining the work he did on our water heater and also future maintenance of our water softener. We would definitely use him again.
Mariam Barth
4 months ago
Chad delivered and installed our new dishwasher from Lowe’s. He was professional and prompt with his communication in advance of arrival, courteous in his service and knowledgeable within the plumbing profession. I would recommend Chad to others.
Roy Temple made a rather difficult installation of a kitchen sink where he used a diamond saw to enlarge the opening and the radiuses. All went well and I recommend their services.
Annie Zambrano
a month ago
I am always skeptical of businesses with 5 stars and so many reviews but BSJ absolutely deserves it! Steven was so professional and really listened to us. The price for a simple drain cleaning was incredibly fair and I plan on using them in the future as well!
Miss Scarlett
5 years ago
Big thanks to Chad and BSJ plumbing for delivering and installing my new dishwasher. He showed me where and how to turn the water off to my house...something everyone should know! Dishwasher is working well so far. Thanks Chad!
A great experience! Brad came out to do a quote and was very transparent and informative. I felt like I was getting the best value for money. Of the quotes I got, they were in the middle but I feel like I received a top quality product and excellent service. Dustin did the install and was very prompt and also transparent with everything on the installation. I will absolutely use BSK again!
He explained what the problem was and how he was going to fix it. Great job
Technician Michael Gisbran was very knowledgeable and very well prepared! He did an excellent job at a very reasonable price, I will call BSJ Plumbing again for sure! I highly recommend them!
Fred is one of the nicest and professional plumbers I've ever had. He does excellent work!
Jennifer Culberson
5 years ago
Roy was very helpful and went above and beyond to ensure proper installation of the appliances. He was very courteous and prompt and efficient.
I inherited bad plumbing in a house I recently bought and had the sewer main collapse on me. Both Michael and Keith did great jobs both scoping to find the problem and then fixing it. Setting up financing was really easy and their dispatch was very helpful both calling me and sending texts to keep me updated on everything. I will be using them again when i inevitably have to replace the other cheap pipes that the previous owners left me.
Excellent service,Mike was very helpful and quickly replaced our bathroom faucet
Fred, Neil, Leanna and the rest of the BSJ team are the epitome of quality service and professionalism. Not only have they done a fantastic job each time they came, but they are dependable and honest.
Linda Werkmeister
7 months ago
Michael is very professional, on time, and pleasant to work with.
Frances Weber
3 months ago
Dustin was prompt at the scheduled time. He was courteous. Installed faucet quickly and efficiently. Everything works well.
Robin Desrosier
11 months ago
Very efficient and showed me everything. Very nice young man.
Sandra Comacchio
6 years ago
Roy Temple was a tremendous help to us in solving issues with a new defective dishwasher. He contacted the store...found a replacement one in stock and picked it up and installed it in the same day. He was efficient, polite and incredibly service oriented. I would highly recommend Roy and Bsj Plumbing.
BSJ Plumbing performed an RO system sales and installation. Installation was performed by Fred, who I have found to be very professional and knowledgeable. When dealing with BSJ I have confidence that the work will be done right and at a fair price.
Jeff McKeehan
3 years ago
We have always used BSJ for our plumbing needs.
This time, we needed a new kitchen sink faucet installation and replacement of shut-off valves under our bathroom sinks.
Fred, our service technician, alerted me that we had unusually high water pressure and tested our pressure reducing valve.
The valve was not functioning so we agreed to have that replaced during the service call. Fred was very methodical and explained everything in layman's terms.
A fellow BSJ technician, Chad, was in the area and brought Fred a part he needed to complete the work. Chad stuck around to help Fred complete the job since there was now an additional task involved (and we needed to leave for an appointment by 5).
Their teamwork was excellent and they completed the job with plenty of time to spare.
Fred and Chad were courteous, polite and very efficient!
RAQUEL NEWHART
4 years ago
Great service from BSJ plumbing. Neil was very helpful and knowledgable with installing our hot water and kitchen sink faucet. Neil was willing to come out to the house on a Saturday to give us a second opinion on our water pressure. Come to find out our pressure was fine after all and he then proceeded to install our kitchen faucet. I'm happy BSJ is now going to supply all of their plumbers with new pressure readers.
I've used Michael Gisbran of BSJ Plumbing for about three years now. He is the ideal plumber: extremely experienced, highly skilled, superb communicator. I started with him after two experiences wherein BSJ sent him as a follow-up to solve difficult problems. He did brilliant work each time and I decided to use him exclusively. I also have seen him find solutions that barely cost any money when I know other plumbers would have inflated the issue to make sure the call was more lucrative. From those experiences, I infer integrity in addition to skill and experience. I found BSJ through my longtime general handyperson company--they gave the highest endorsement and I've found that referral to be completely accurate. If you are frustrated in search of a plumbing company and technician, here is the solution--BSJ and Michael Gisbran.
Once the company showed up, the technician explained everything that he'll do before starting. He asked appropriate questions as to the problem. He was fast and extremely efficient.
Lolly Arizona
4 years ago
These guys are great! Both techs that came to my home we professional and personable. Mike was great and found a pesky leak from my upstairs neighbor that had been a challenge for years. Yay BSJ!
Joseph Sarno
6 months ago
Absolutely Excellent Service, Management and Service Technician, Fred Cherri and his assistant!
Janet Shevling
2 months ago
Joe Money did an amazing job, very professional. Joe is a tremendous asset for BSJ Plumbing.
ERIC TOULOUSE
4 months ago
Fred did a great job advising us on various options to replace our water heater and softener and installed all components within 48 hours. Extremely happy with the service
Mary Kaverman
2 years ago
Neil did a great job!
Fred Cherri did an excellent job! Very professional and personable too. I highly recommend him. He repeatedly made certain to give me the exact result what I wanted.
Ruth Gonzalez
3 weeks ago
I'm grateful for the quick response to repair a cracked pipe in my bathroom damaging my cabinets, walls & floors. Jonathan took the time to explain the damages & repairs that were needed as well as inform me that my water heater is not working properly. Thankfully knowing ahead of time will prevent thousands of dollars in damage.
Rebecca Burke
a month ago
Michael is always very professional and goes above and beyond when he provides service for us. He’s very knowledgeable about our Rannai and all plumbing and we are grateful to have him as our plumber.
When my seven year old toilet - installed as part of a complete bathroom renovation by a large Valley firm - began leaking water between the floor and the bottom of the bowl, I contacted BSJ Plumbing with whom I had worked several times before, always with outstanding results. The technician, MIchael, was able to come the same day that I called. He not only corrected the problem - caused at least in part by a faulty initial installation - he also upgraded everything with higher quality parts. He was, as always, completely professional, polite, and a delight to work with. I give him and BSJ the highest recommendation.
Myra Shindler
a month ago
Julie Keiser
3 months ago
Dustin and BSJ plumbing did an amazing job fixing all the plumbing issues at my house. He was on time and did an amazing job on all of my projects. Everything was done well, quickly and he even tightened up my kitchen faucet on his way out the door. I would highly recommend this company if you have plumbing issues.
We had a leaking water heater. The technician came out and tried to avoid having to replace it, by installing new parts. That didn't work. He charged us $205. When he tried to start the water heater he said it wouldn't work, and that I needed to call an electrician. Then he gave us a quote for $3,740 to come back and install a new water heater. That is outrageous!!! We called another plumbing company and had a new, much better water heater installed efficiently and at a reasonable price. The reason he couldn't start the water heater is because he had installed the breaker fuse upside down. I'm glad we didn't call an electrician to tell us that.
First time using their service and last. $435 to replace a Moen shower stem (cartridge). That took maybe an hour. No estimate, just big bill.
Scott Dunning
4 months ago
Robert knows what he is doing and he had a big job over here for most of the day and he remained courteous and cheerful and completed all of the work and everything looks great. very happy.
stephen jones
3 years ago
We have had a leaking hot water heater since Thanksgiving and have been fighting our warranty company because they cannot find anyone to come out to my little town about an hour away from phoenix. Needless to say, I called a number on the new hot water heater I was looking at and they referred me to BSJ plumbing. Not only did they come out to my town, but they were on time, and they also saved me a lot of time and money by offering to install the water filtration system that I had already purchased at the same time. Both Brad and Fred were extremely courteous and professional and I would highly recommend them again to anyone. Five stars is not enough to describe BSJ Plumbing. And Brad or Fred, if you're reading this, thanks again. You guys we were awesome and I look forward to having you guys come back to my home again for any further work we have.
natasha barnett
5 months ago
Keith with BSJ plumbing was fantastic. He was at a neighbors house & was able to fix my leak too. I would recommend this plumber, they are reasonable, knowledgeable & professional. Top notch!! Thanks Keith you were my angel. 100% satisfied & thankful.
Excellent customer service. Steven was
very courteous and patient. I definitely will use BSJ for any future plumbing issues.
Robert was very professional and respectful of my time and property. I really appreciate his honesty and integrity in describing the problem as well as the options for repair.
Laura Grandinetti
3 years ago
BSJ Plumbing got to us right away when we had a pipe leaking in an inner wall. Brad, was very informative and answered all of my questions quickly. The technician, Michael, repiped and updated our kitchen lines professionally and cleaned up when he was done. Thank you BSJ Plumbing.
William Lemaster
5 years ago
D8d an excellant job.Arrived on time and cleaned up when completed .
This is our first time working with BSJ Plumbing and we are so pleased. Their technician, Joe Money, was very pleasant and explained everything to us in terms that I could understand. He got our shower to give hot water again, and also worked with me to identify two other projects that need to be addressed. But -- he didn't pressure us at all, and helped me figure out flooring issues related to a plumbing leak. We signed up for annual maintenance because I want to work with companies that have given me good service. Thank you, BSJ Plumbing and Joe!!
Emily Matyas
8 months ago
Just had Roy from BSJ come by and install a new dishwasher and remove the old one. Quick, competent and friendly, couldn't ask for anything more.
Roy and Neil installed my combo oven micro today and were so professional and polite. They were on time and got the job done quickly and left the kitchen very clean.
Bellamo Schnitzer
3 months ago
Fred was informative and honest. Really went beyond to help our problem. Thank you!
barbara bauer
a month ago
Michael is the most helpful, professional and friendly installation specialist i have met
he installed our renovation plumbing in 2020 and it was great to see him again.
Roy installed our new AO Smith water heater today. We found our old one leaking just yesterday so we ran to Lowes to find a replacement. We scheduled the install at checkout for the next morning. Roy was very friendly, polite and got to work right away. After he was finished, he showed me what to do if there is a leak and walked me through how to flush it to keep it working at it's best! We will for sure be using BSJ plumbing in the future!!!
Catherine M M
3 weeks ago
Thorough, explained all options, did a great job.
Ladell Player
10 months ago
I suspected I had a slab leak and called to schedule an appointment and they came the next day on a Friday. And fixed the problem on Monday. I never expected to have it be fixed that quickly. Keith was great. Very professional and honest and kept me up to date on the repairs.
Karen Cozatt
3 months ago
Robert came out today to inspect and flush the water heater to take advantage of a promo card they sent me. This is not the first time I have had them come out and they always have been professional, on time and do quality work. I would definitely call them again and recommend them to friends.
Excellent service from this company. Purchased a microwave at Lowe's and this was the company they used. They were very pleasant and prompt when setting up the appointment. Robert was the installer, called to say when he would arrive and was extremely nice and very knowledgeable. He did a great job protecting the surrounding area, checked to make sure everything worked and cleaned up afterward. I would use this company again!
Chad Yeary of BSJ Plumbing was an absolute professional. He did an excellent and efficient job of installing a new water heater. He was patient with me and my many questions and made me feel appreciated as a client. I give him and his company BSJ Plumbing the highest rating possible. Don't hesitate to trust them with your plumbing needs. Thank you very much!
BSJ was referred to us by a trusted neighbor. They arrived in a timely manner, were completely professional, set us up with a temporary water line and fixed our water main problem. BSJ was the most communicative company we've ever engaged with, Brad went over and beyond all of our expectations. We had a secondary problem which was completely taken care of in the same manner. This will be our go to plumbing company from now on with our plumbing needs. Thanks Brad and BSJ!
Michael is the best. He is very professional and responsive. He always does a good job. Highly recommend BSJ.
Very Happy with this company! Chad came and installed my new Water Heater. There were several obstacles to overcome: he was able to diagnose the problem, understood the problem, and had expertise to correct the problem. Offered him water and food, but he did not take break until job was completed. Dispatcher had called 2 hours prior to appointment time to notify that Chad was running late due to an issue at another job. Very professional company! 2 years ago had dishwasher installed by Bryce. I was very happy with that experience, too.
Richard Cameron
11 months ago
Fred Cherri and Joe Money did an excellent job again. Really appreciate the good work.
Toilet leak repaired quickly and was able to complete another job I needed. Thanks
I was having low water pressure issues and Fred thoroughly investigated all possibilities before any work was suggested. He fixed our issue and didn’t try to sell us any unnecessary work. I highly recommend BSJ plumbing.
Wanda Henderson
a year ago
Tankless Water heater maintenance
Jonathan was excellent in describing the issue and conducting the repairs. He also supplied a cost estimate for future repairs.
Thank you Jonathan.
Dora Spickler
4 years ago
Our new dishwasher was delivered today by a young man name of Chad. He was very polite, courteous and knowledgeable in his profession. He also checked for existing parts for wear and tear. If we had a question he was able answered with no hesitation. If we need a plumber in the future it would have to be Chad. I would highly recommend him.
Mr & Mrs Spickler
The after hours customer service was very professional and helpful. The plumber, Joe, was on time, friendly, and professional.
Stephen Belden
5 months ago
I was looking to have a water softener system installed at my house, which my wife and I just moved into. I saw a BJS label on the water heater at our house and contacted the company to come take a look. They were able to send a technician almost immediately. He took a thorough look at our system and advised that we did not have enough room in our water heater closet to install a softener, but we could install a different type of water conditioning system that would ameliorate our hard water. And, two days later, he installed it.
The technician, Fred, was very polite and very detailed in explaining our options. He was concerned about getting something to solve our issues at reasonable price. We are impressed with his service and impeccable manners.
Robert is the only plumber we ask for
he is the best!
BSJ Plumbing is extremely professional and responsive. Our water heater broke on a Friday and Brandon communicated with me all weekend but we decided to wait until Tuesday to have service. Michael came on Tuesday right on time and provided options for replacement. When I chose a tankless system he called to reserve the equipment and came back the next day to install. Michael and his apprentice were here all day, were both super friendly to work with, and their work was impeccable. They took time to explain how our new heater worked and to answer our questions. When they left, the work space was spotless. Additionally, they provided service for us which was way outside their service area! I really appreciated the texts I received to let me know that the plumber was on his way, with a picture of him and a bit of personal information.
I would highly recommend BSJ to anyone in the Chandler/Gilbert area (that is their area of service, we live in the extreme North Valley). I wish they served my area! They would be the ONLY plumbing company I would ever use again!
ToneyandCarol Driver
6 months ago
Brandon Stacy
a month ago
BSJ was great! I needed to coordinate the disconnection and removal of an old water heater in the morning, followed by a reinstall of a new unit later that same afternoon. This was due to the need for some carpentry work by another service provider to be completed to repair water damage. The BSJ team was great about scheduling both items and the technician Fred was knowledgeable and efficient. Should I need plumbing assistance in the future I will be using BSJ and can’t speak highly enough about my experience with them.
Robert was very personable. Good communication. Was finished in less time that I thought it would take.
Fred Cherri installed shower trim for both of my bathrooms. He was extremely thorough from beginning to end. He was meticulous in attaining the correct parts for my shower and the correct pricing for each part. He was extremely professional and has immense knowledge for his trade. I highly recommend Fred Cherri and BSJ for any plumbing related issue in your home.
Eric Labourdette
3 months ago
When my water heater broke down, Fred Cherri from BSJ was very responsive and thorough in identifying the issue and get the unit replaced under warranty. Great job
William Winward
6 months ago
Steven was very courteous and professional during his visit. He was very knowledgeable and was quick to answer all of our questions. He shared his diagnostic results as he was working and gave us the confidence that he knew exactly what he was doing. Steven did a great job!!
R. MacKenzie
8 months ago
Nobody ever wants a plumber they NEED a plumber and IMMEDIATELY. By far best plumber’s experience I've ever had after owning four houses and numerous apartments. Extremely Prompt (in a pinch for a first time customer) professional, courteous, clean and extremely informative and educationL. They get my vote.
Cathy Donosa
7 months ago
We had to reroute our gas line and run a water line to our refrigerator ice maker. Michael G came out and was knowledge about what obstacles we would face and on solutions. He was quick and efficient and the fact that it was cheaper to use BSJ than other companies I talked to was a bonus! BSJ knows how to do the work and knows how to provide great customer service. I will use them for any further plumbing needs and will be confident that the work will be done correctly and at a reasonable cost. They have my trust and future business.
Servicing my water heater, Keith was timely, knowledgeable, efficient, and pleasant.
Rick McClellan
a year ago
I have been in the residential home building industry for over 45 years and have used many plumbers during my career. BSJ Plumbing by far is the best at quality workmanship and professionalism I have ever used. If you want the job done right the first time BSJ Plumbing is the company to call.
Mitsuko Kelly
4 years ago
Chad came to install new range and microwave and did an excellent job. Courteous and efficient. Great job.
Mary Gardner
11 months ago
Many thanks to BSJ Plumbing for their advice and fast, prompt service. Highly recommend them! My technician, Robert, is most thorough and knowledgeable.
Chad installed our dishwasher and Iʻm here to tell you that he not only did a fabulous job, but should be regarded as a valuable asset to his company. Thank you Chad.
This is the second time we've used BSJ Plumbing. I appreciated their promptness so that my plans for the rest of the day weren't affected. Joe was courteous and took care of our water heater maintenance and drain quickly. Joe told me that the water heater had very little sediment and was in great shape. I like that this company is honest and doesn't try to sell you a bunch of stuff that you don't need or make up problems you don't have. I highly recommend BSJ for your plumbing needs.
Valerie Grobe
4 months ago
Fred was so very polite, professional, and knowledgeable! He cleared my clogged drain very quickly, cleaned up everything and gave me all the information I need to keep my drains clean in the future. Thank you Fred snd BSJ Plumbing. I will recommend your company to all my friends!
William Duarte
7 months ago
Steven was great, kept me informed, and got the problems taken care of.
Ted Holmgren
11 months ago
Robert replaced pressure relief valve and flushed out heater. Very professional, knowledgeable and courteous!
Fred was very thruoh and very clean during the job.
gary pearsall
7 months ago
Wonderful company, all personnel are professional and competent. Techs Fred and Joe do a great job. Fully explain work, professional installations and clean up after job. Had tankless water heater installed with a service contract and other plumbing fixes. Highly recommend BSJ Plumbing!!!!!!!
Johnny Rodriguez
a year ago
Cameron Anthony
8 months ago
I’ve been using BSJ Plumbing for years. Wouldn’t call anyone else. Today Fred Cheri was here… very nice man. Very knowledgable and helpful.
WOW. I am totally impressed. Had a serviceman by the name of Neil install a FIsher & Paykel double drawer dishwasher. He was knowledgeable, professional, friendly, a perfectionist. He did a GREAT JOB. Highly recommended.
Patricia Palermo
2 years ago
Thanks so much to Rick and Toetu for doing a fantastic job installing my new water heater. BSJ Plumbing scheduled my work quickly and followed up with a courtesy call to be sure I was happy with the work. Rick and Toetu also made certain of my safety by wearing their mask and also aware of all COVID-19 precautions. Many thank...
Joe, Michael, and another employee went above and beyond to install our water softener today.
I had been quoted a price, and then they realized it would take more work than the quote. Even with the extra time it took they still honored the original quote
They had to dig a trench, run 3 pipes under my sidewalk, and run power to the softener. They cleaned everything up and walked me through the install.
All 3 of them deserve a raise. I would highly recommend them and BJS Plumbing to anyone.
MP Contracting LLC
a year ago
Thank you to BSJ Plumbing for the quick response to our plumbing dilemma! I also want to thank Robert the technician for the very clean and professional job on replacing our water heater. BSJ has great team of professionals and I would highly recommend their services to anyone.
Carolyn Balady
4 months ago
Fred Cherri came out on Sunday to find that the problem within the house was a clogged pipe. Once Fred cleared the clog, he checked the pipe in my front yard leading to the sewer. He could see that I didn’t have an open line. He came back this morning to discover that I had a cracked and collapsed pipe. The cable company contractor was there and took responsibility for breaking the pipe when installing fiber optic cables. Thank you to Fred Cherri for not giving up in locating the problem. I really appreciate BSJ and Fred’s work!
Brett O’malley
a month ago
Good person and very knowledgeable and it’s hard to people like that
Annette Williams
a year ago
I had a shut off valve relaced. Michael and Joe were very pleasant .The company BJS i is a family based company .Very good job .Annette Williams
I have used BSJ Plumbing twice: one preventative maintenance and one emergency. They were professional and courteous both times. Their recommendations were very pragmatics and I did not feel like they were pushy. I would recommend them for any plumbing service.
Had to have my thankless hot water heater reset because it wasn't working. Good job guys.
We love all the guys at BSJ!! Great work!
Plumber was able to remove and replace a rusted in cartridge from a shower faucet. Got same day service.
Adam Budwill
6 months ago
Robert and overall people I worked with from BSJ Plumbing helped immediately respond and take care of us when insurance failed us. Was thorough on finding the issue and determining the repair needed, and even had the parts on the truck to fix it immediately. Explained everything as they went, made me feel very confident I was being taken care of and not taken advantage of. I will be having them back to take care of other service items in the near future.
Justin Cherington
2 years ago
They were able to make an appointment same day which was super helpful. Fred C. was very personable and took the time to explain everything and answer my questions. I have never reviewed a plumber before, but felt he stood out enough that others should know how awesome the tech and company are.
Bruce Bennett
7 months ago
Joe Money was professional and explained everything concerning the process and also explained what he had done to fix the problem.
Gloria Saucedo
4 weeks ago
Michael Gisbran did a great job, very happy with his work. Great job clearing my sewer line BSJ are the very best. cleaned all house water lines.
Our toilets, showers and tubs on one end of the house were backed up. Of course this happened the day before a holiday weekend. They were able to get us on the schedule quickly, communicated when and who would be showing up and showed up on time. Michael was very professional and knew what he was doing. He took the time to explain what was going on and options for keeping it from happening again. Overall a great experience!
Dave Lawrence
3 years ago
I don't usually leave reviews but the experience with BSJ Plumbing absolutely warrants one.
I purchased a dishwasher through Lowes with installation and BSJ Plumbing was the one to complete the installation. The plumber who completed the work was Robert. Robert did an excellent and thorough job throughout the process. He measured the dishwasher prior to brining it in given that the brand (Bosch) can potentially cause heigh issues. Went over options on how to turn the water off and recommend (not pushed) potential upgrades to piping in the future (solid recommendations that I had from the home inspector so it wasn't a hard up-sell). The work was completely in a timely manner, my house looked great, and Robert walked me through the piping that was done and where certain things were and the reasons why. On top of that, he even took the old dishwasher away to recycle.
Cant say enough quality things about the company and specifically Robert. If you purchase a dishwasher through Lowes and they are the plumbers to install it, you will be in good hands!
Thanks again to the entire team at BSJ plumbing.
Dave
William Jackson
a year ago
They were able to show up same day. I was given different options. All options were explained thoroughly. Work was done on schedule and install looks great. Technician was awesome.
David Hernandez
3 months ago
Steven was very professional, he explained thoroughly everything he was going to do. He did an excellent job.
Joshua Westergard
11 months ago
Fred was very helpful and knowledgeable in replacing my water heater.
Great job. Thanks Dustin.!!!
Great service and very knowledgeable. Aaron took the time to carefully explain each step of what he was doing and pointed out some issues needing attention. He referred me to the manufacturer to confirm the need for further work. He demonstrated integrity, knowledge and fantastic service. I highly recommend BSJ Plumbing.
Rachelle Jensen
a year ago
We had a sewer backup and needed service ASAP. on a Thursday morning. We called other places and they could not fit us in - we were so relieved when BSJ Plumbing could come out and help us. They gave us a block time and we were able to track how far out our tech was and see a picture of the tech thru their text app. Our tech was Robert L. and we were very pleased with him. He gave us a price and stuck to it - without any other surprises later. He was knowledgeable, friendly, and professional. He was also always aware of keeping everything clean and disinfected making sure he sprayed everything down. I’m hoping of not having any plumbing problems in the future , but if we do, we now know who to call. Highly recommend them.
I have used BSJ for my plumbing needs for at least 10 years. Robert did a meticulous job carefully removing my old dishwasher and installing a new one, and walking me through its operation. In addition, he took exceptional care to respect my home, floors, clean up, etc, which is important to me when using a business and continuing to use them.
Michael Hoke
10 months ago
Outstanding
Ruth Thompson
4 years ago
Quality Customer Service! Thanks to Chad Yeary, Jennifer Park’s and Leanna at BSJ Plumbing for going above and beyond to take care of its customer! Ordered a replacement dishwasher through Lowe’s and BSJ was selected for install of an ADA compliant model in our office. The BSJ staff stepped in and took control of everything right up to install and haul away. They were attentive, always communicated back to any questions or concerns - which did not happen with Lowe’s staff. I would hire them again in a heart beat fir commercial or personal plumbing jobs!
Ruth Thompson
ARMANDO NORIEGA
a month ago
Excellent service from Keith and his colleagues, they were timely, thorough, and they truly care for their work
Michelle Ruiz
9 months ago
Michael is professional, efficient and knowledgeable. I’m very happy with the work he did at my house:)
very good quality and service
Richard Ingebrigtsen
a year ago
Service was done in a very professional manner. He was very acknowledgable of our health needs and was very careful in that regard (I have covid). I would definitely recommend Bsj to other people!
Master Hands Painting (Master Hands Painting)
3 weeks ago
James DeBriyn
2 years ago
This business was selected by my hot water heater manufacturer for a warranty defect. I was to pay labor, but parts were covered by the warranty.
First, BSJ could not come out for 2 full days. Once the technician arrived, he diagnosed the problem as an electrical failure in the thermostat. Apparently, this required a full swap of the hot water heater. Not a huge deal because it's easy to access and had quick disconnect fittings that were not old.
Next the technician convinced my wife that we needed a whole house pressure reducing valve because our pressure was too high and it was a code issue. Keep in mind that this is city pressure and is the same for the entire neighborhood (and probably most of the city). Also, this was not a cause of the hot water heater failure or any other issue. This valve was $500 to install and my wife felt like she did not have the option to say no. We had been out of hot water for two days already. The new valve has a slight leak and some of the new copper is bent - not sure about the code on that install.
Next, my wife had to accompany the technician to Lowes for the replacement. Lowes was actually great, the big box store did their best and took care of the issue. The technician then spent hours on the swap out. Labor for the install? $850 Yes, that is correct another $850. It cost us $1350 for a hot water heater warranty replacement. The hot water heater was only $460 when brand new.
The best part is that he left a giant sticker on the water heater so I can remember to tell folks who NOT to call.
Edit 8/20/21 BSJ contacted me and came out to repair the leak (which was done quickly and without incident). We also discussed the workmanship and I believe we both agreed that the pipe joint that was dented (looked like a hammer blow, but who knows), was not up to their standards of quality. I appreciate BSJ's prompt response, but I stick by my review.
A+ on ALL services required !
Rocky Scroggins
8 months ago
Prompt friendly service.
Jennifer Parks
5 years ago
Katie OConnor
3 months ago
Update on 5/33/23: another amazing experience with this company. They're fast, efficient, communicative, and extremely knowledgeable. Fred diagnosed the issue immediately and gave great, understandable answers to all my questions. I got text updates when he was en route and a phone call before he arrives. I recommend Fred and BSJ wholeheartedly!!
Call BSJ first!! I've had two visits from a different plumber and one visit from an electrician. If I had called BSJ first I could have avoided all that and had consistent hot water three weeks ago. Brad is knowledgeable, professional, prompt and communicative. He came out on a Sunday and had the issues diagnosed and fixed in no time. Really nice people, really great company.
Michael Gisbrane did an extremely competent and professional job under challenging conditions. He also remedied an unforeseen issue due to the last installer which the previous homeowner used.
I would recommend BSJ and intend to use them again.
Kim Rhatigan
9 months ago
Brad is an awesome representative for your company! He always tells it to you straight and is incredibly knowledgeable about his trade 🙂 there was a young gentleman in training that came out with Brad (I can't recall his name) however he was very pleasant and respectful, seemed eager to learn - you have a couple of awesome guys there! Thank you!! (I listed several services we've had done over the years by BSJ)
Cheryl Shepherd
5 years ago
Reliable Professional and quality work!
Ryan Poffenberger
5 months ago
Our guy Robert is awesome. He was very thorough and talked me through everything and all of the different options. I'm very confident in his skills and the company's ability to get us taken care of.
Yann Microchip
4 months ago
Fred was right on time and did a very professional job.
Michael is a great plumber, and person! He is a perfectionist, replaced our garbage disposal and RO system. Under my sink never looked so good👍🏻
We will ask for him, if we need any other issues taken care of’
Julie Gonzalez
10 months ago
BSJ installed a whole house filtration system. They were thousands $$ less than another local plumbing business and installed a higher quality unit. Neal came out to provide an estimate and Fred performed the install. They were very professional. I would recommend BSJ to anyone. They also replaced our water pressure regulator because ours had failed.
This is the 2nd time Neil has been out to do work at my home. Does a great kid. As did other tech that came out to put a heating element in my water heater. Will use this company again for plumbing issues.. Thanks guys Great job.
Great work!!! Explained what we needed clearly and worked efficiently. Always happy with BSJ.
Michael was amazing! He was able to move the gas line so my range is flush with the wall. He even saved me money in the process.
Chastity Fermoile
5 years ago
We had our dishwasher installed on Thursday by Roy Temple. Can not say enough about Roy’s customer service. He was not only knowledgeable about our new purchase, but most importantly he was extremely friendly. While turning our water back on he noticed that our pressure was way too high. He called into the office right away and was able to change his schedule around for the next morning to get it taken care of. He showed up the following morning just as promised and fixed the issue within no time. BSJ Plumbing has earned our suppport and us as a customer. We will be sure to share our experience with others.
Outstanding service in every way the cost was exactly what I was quoted the technicians were professional explained everything clearly. They went the extra mile. Excellent quality heater & parts Bradford White is one of the best. The area is clean they took care of it all I could not be happier! Highly recommend.
Highly recommend, fast, efficient and professional.
Ashley Flatness
7 months ago
Wonderful experience, Michael was great!! Highly recommend! Will use again for any plumbing issues in the future!
Ninfa Valencia
4 years ago
Great company. Chad did a great job installing a dishwasher for us. He was professional and efficient.
Our service technician Robert is amazing! Detailed information what he needed to do. Work done in a timely manner! Robert was professional courteous and cleaned up his work area before leaving. I would definitely use Bsj Plumbing again. When I purchase my new dishwasher I am going to request Robert to do the installation. Leanna in the office was very helpful and provided service as soon as she could get Robert to my home. Overall a great company with great service!
The Tech Steven Parks, definitely provided outstanding 5 star service! Additionally, the office scheduling experts were very helpful & provided concise communications. I would recommend BSJ for many of the plumbing issues that exist.
Thomas Raasch
3 months ago
Dustin was actually early. He was very professional, knowledgeable and hard working. He informed me of everything I needed to know and kept me informed as he went along with the job. I am very happy with my experience with this company.
serafina cusumano
a year ago
Excellent workmanship and very accommodating
Michael and Dustin were friendly and professional and did the job quickly and efficiently. I’ve used this company multiple times and will continue to do so as they always do great work!
Rachel Margaritis
11 months ago
We had a washer drain back up late, Sunday night and the tech who came out was so great, respectful and communicative with me about our rental property and so courteous to our tenants. We had multiple more techs out over the course of a full pipe reroute and replacement and my tenants made it a point to let me know they were the nicest, most “respectful, polite, and personable” techs they’ve ever encountered. I was confident they were reasonable in their recommendations and honest about necessary repairs/replacements vs things that could wait or just be cleared out. Defiantly couldn’t recommend this company enough!
Curt Sinness
9 months ago
Great communication regarding appointment time and scheduling. Professional, courteous technician, left work area neat and clean. Would recommend!
Deanna Brodsky
3 months ago
Fred was the most wonderful person I have had to deal with this issue with my water heater. He was professional and has went out of his way to assure the job will get done. Although I have had to put money on shipping he could see how frustrated I became when I found the part would not come in until next week. He assured me he would make it a priority to come back even if it is late. He made sure that the service call and labor was discounted. He explained step by step what the problem was and understood how frustrated I was, even if I raised my voice at the person on the phone. He took charge and took it upon him self to provide the information that was needed to get the part shipped. He made sure he will be the one to come and install the part once it is received next week. Thumbs up to Fred! BSJ has a valuable employee with Fred!
They were on time for the service appointment , professional with doing a complete evaluation of my residential plumbing system / found a issue within the residential sewer drain system.
Overall the quality of service was outstanding and with that said. I would recommend BSJ plumbing & Appliance .
Emmeline Duong
3 years ago
BSJ plumbing has wonderful professionalism and service. I would highly recommend this plumbing and appliance services. Dishwasher was replaced today and works great. Thank you very much! 5 stars!
Jeff Elliott (no nickname)
a year ago
kim reed winthrop
10 months ago
Lorrie Lilly
4 months ago
Michael is amazing, there were obstacles running the drain pipe in the wall and he handled it with ease. Michael was professional and answered all my questions and left everything clean and tidy when he was done!
Michael was friendly, knowledgeable and your company should definitely recognize his qualities and reward him for going the extra mile out in the field with great customer service’
Thanks,
Lorrie Toliver
Theese guys are great they know what there doing very professional great attitudes found problems a home inspector missed very relieved save my new kitchen install so a special shout out to BSJ plumbing all the folks and for my new buddies Michael Gisbran Roman Ravia Brad Parks thank you ☺
Steve Springer
4 weeks ago
Michael Brock
4 months ago
Super friendly and professional. Had a great experience would recommend to friends and family.
Carlene Anderson
4 years ago
I called BSJ yesterday for a problem with our toilet bolts. Michael Gisbran came out that afternoon to fix it. I couldn't believe that I got same day service, and such awesome service. It was a pleasure to get to know Michael. He is very professional and friendly at the same time. He did a wonderful job. I highly recommend BSJ Plumbing to everyone that has a need for a plumber. In the future if we need a plumbing repair we will look no further than this company.
Lesley Hawthorne
3 days ago
As usual Robert went beyond the call of duty. Found an additional problem, acquired the new faucet and installed it, whew, I had company coming the next day to really appreciated him staying longer. Thsnx again for super service. Lesley H.
I have used BSJ plumbing for years
Mike installed both the water heater and garbage disposal in my home
Mike has always been professional and the company is very responsive, helpful and professional
Thank you
Holy S*^T it was a mess over here. Literally! Toilet backing up into the tub! GROSS! Steven and Brad went above the call of duty. Plumbing takes so much patience. Bless them both. Sorry we kept you here so late. At our house after 9:15PM!! Hours they worked, it was a mess!! Thanks guys!!!
Norberta Schwarz
2 months ago
Great experience, very friendly an professional
Washing machine busted and had about 3” of water in part of house. Left message for Brad emergency man. He called within 1/2 hour, came over as soon as he was able to buy the parts he needed around 8pm after probably working all day and fixed our problem.
This was the second time we used them and they were efficient then also.
Very dependable company.
Very Friendly and professional workers.
My water heater broke, water all over the place. I called BJS plumbing. They sent someone out to look at it and they were here Within an hour and said it no more warranty on it. We looked it up and they were correct. So we ordered a new one from them and a little them 3 hours they had a new one replaced by Aaron. Cannot believe it took that fast. I was so amazed and pleased.
Neil was great. Made sure I understood everything he was doing.
Robert Loughrige
2 years ago
Christopher Cushman
3 years ago
They are great and I will use in the future
John Washington
a week ago
Very nice young man, answered our questions. We will recommend him any chance I get..
David Bloss, Sr.
9 months ago
Donna Crawford
2 years ago
Lori Harrison
9 months ago
BSJ Plumbing, LLC was very responsive and professional. Plumber Michael Gisbran is very knowledgeable, experienced and great to work with. He takes the time to show you and to explain things to you. Michael went above and beyond to get the work done and to make sure the plumbing needs were met. Happy customer. Highly recommend.
We bought a stainless steel sink at Lowe's & opted to have it installed. BSJ provided us with a timely appointment, showed up when promised, & finished the installation professionally & quickly. This is the 2nd time we've used BSJ for an installation & would be very happy to use them again.
Michelle Alvarado
2 months ago
This is the only company I will be using for any plumbing needs. They know how to do customer service right! Very responsive and professional and great quality of work. My technician Steven was wonderful! I would give this company 10 stars if I could!
Jessica Collado
3 weeks ago
From the initial call to set up an appointment to our tech Steven stopping by to do the work, it was all a pleasant experience. I didn't price with others as I believe you get what you pay for and based on our experience, which was fast and well done, I would pay it again. Thank you for such great service all around.
Dennis Richards
3 months ago
Edward McKnight, Jr.
a year ago
Michael and his partner did a great job and solved multiple problems at my home today. It was a bit of plumbing maintenance as well as plumbing repairs. I’m so thankful they fixed the leaky shower head. Really a great company to work with. Thank you.
Neil was fantastic as always! He arrived perfectly on time and fixed all the problems (leaky bathtub and self-flushing toilet) superbly.
BSJ offers a service for customers to be proactive regarding plumbing for their homes. Once their assessment was completed in February, we have been proactive in having all of the recommended issues with our home addressed. Fred Cherri has been a pleasure to have in our home. He is respectful, courteous, professional and kind. He has replaced a disposal, replaced all three emergency shutoff valves in the kitchen, installed an expansion tank at the water heater, replaced a bathroom faucet and today he installed new water hammer arrestors, backyard anti-siphon valve and hose bib as well as a pressure release valve. We do not hesitate to call on BSJ for all of our plumbing concerns.
Steven did a very nice job, answered all my questions and got my water heater and shower valve issues sorted out for a price I'm happy with.
Stephanie langthorne
a month ago
Jonathon was quick, efficient and pleasant to chat with!
Karen Mulford
10 months ago
BSJ Plumbing is the company to call with plumbing problems. They are prompt, dependable and capable. Kudos to Fred and Joe.
Cristy McElroy
11 months ago
All the employees I’ve worked with at BSJ plumbing have been professional, on time and honest. We have been using them for several years and highly recommend them for any plumbing needs. We’ve mainly had Neil out to or home and he is amazingly patient and thorough in explaining plumbing issues and answering and questions.
Bob Berny Wall Jacob
4 years ago
Roy Temple at BSJ just installed our new microwave. He did a great job, he is a personable guy who knows his stuff. I would highly recommend him.
Michael Thomas
2 months ago
Robert is great to work with!
E. Ted Manning
2 years ago
I am very pleased with the work both Robert and Fred did. They were both very professional and responsive and detail oriented. I would very much recommend BSJ plumbing and will use them again
Another fine plumbing repair by Fred Cherri and BSJ plumbing. Clean professional work.
Christine Clark
4 months ago
The gentleman kept going until he found the problem.
Leeann Schraeder
2 months ago
Thelma Edwards
4 years ago
Such a nice, knowledgeable, and helpful young man. Explained how the dishwasher worked, and gave me his phone number in case there were any problems. I would definitely recommend this company
I use BSJ for all of our plumbing needs, they have installed a sink that no one else would touch, water filtration and a new tankless water heater. in my opinion there is no better company you could do business with. Brad and his entire team and top notch and really do care about long term relationships.
Very good installation in replacing RO. Gave good advice and info on RO setup and on softener system. Highly recommend!
Nice guy know what he was doing great service
Vicki Greenwell
2 years ago
Fred was excellent professional and patient he did a great job. Neal came by to help Fred because my job was bigger than we plan and he was also excellent. I talked to Lena I think that is her name and she was very understand about the additional cost. I’m a tough cookie to make happy but I’m a customer from now on. I love how the plumbers support each other very rare today!
Michael Apodaca
7 months ago
I was impressed with Michael’s professionalism. He is a master of his craft. His attitude and attention to detail was stellar. I would highly recommend his services. Thank you Michael.
Robert Benson
2 months ago
We appreciate BSJ Plumbing and Fred. Fred is a talented plumber. He is professional, incredibly friendly and truly committed to providing excellent service. We look forward to continuing our working relationship with BSJ Plumbing and Fred.
Michelle Nedry
a year ago
BSJ Plumbing & Appliance are now my go to people! Chad Yeary came to my home to install 2 new toilets purchased at Lowe's. He was on time, professional, honest, and a delight to deal with. I just moved into a 14 y.o. house, and should I need any more help of this kind, I will most certainly ask for Chad!!! Thank you BSJ!!!
Bradd Bowden
10 months ago
Joe the tech took the time to answer my question and explain what he was doing. Top-notch group. Highly recommend.
Very expensive. I will not call ever again for their service
Michael and Fred were excellent. They gave us options as to how to fix our problems, then we could choose which way to go. They explained everything they were doing as they were doing it. Will definitely be calling BSJ Plumbing again!
DeAnne Kleiner
6 months ago
Robert was very knowledgeable and informative. He did not try upsell me, just showed my options and his informative advice. Overall a very pleasant experience during a stressful time.
Steven was awesome. I definitely recommend bsj for quality and definitely value.
Mr Fred Cherri installed a faucet for us & he was professional & friendly. It was a great quality experience. I would like him to always respond to our calls. Thanks Mr. Cherri for a great experience.
They installed a water softener today and were professional extremely professional and kind. I will continue to use their services
Betty Polanski
2 years ago
Fred is always polite and respectful of property!
Michelle Gordon
4 months ago
Michelle Monthofer
4 months ago
Excellent work. Very professional and knowledgeable. Thank you!
James Strosahl
10 months ago
Found problem, offered solution, promptly fixed.
First and foremost, their professionalism and expertise is always evident from the initial consultation. Justin listened attentively to our requirements, asked insightful questions, and provided valuable recommendations tailored to our needs. Their deep knowledge of commercial plumbing systems instilled confidence in their abilities.
We have worked with BSJ Plumbing in the past, and, I highly recommend them for any plumbing needs. Their professionalism, expertise, and commitment to excellence make them a standout choice. It was a pleasure working with them, and I will undoubtedly engage in their services again in the future.
Sandy Warner
11 months ago
Remodeled a closet to hold a stackable washer/dryer, worked professionally, efficiently, and courteously. Robert researched to find the best fit for what I needed. Couldn't be happier with the outcome. Highly recommend this professional company. Robert thinks outside the box so the project is exactly what the customer wants. I have a list for Robert and he is definitely coming back.
We installed a new hot water heater and a hot water loop to get instant hot water to all sinks and showers. Michael and Robert were great experts, very knowledgeable, friendly, explained things well, kept us informed through the process, very clean, impeccable professional workmanship, and they took great pride in their work. If I could give them 10 stars I would give them 12. Excellent, Excellent, Excellent. If you need any work done don’t hesitate in hiring them. You will NOT be disappointed. First class workmanship and company.
Fred was knowledgeable and courteous, took his time to explain the details of the installation and costs.
Julie Currens
a month ago
Michael is extremely knowledgeable and very professional.
Scott Martin
4 months ago
Excellent service from the office staff with the first phone call and by our technician Fred
From the time we contacted BSJ Plumbing they were great!
Our technician Robert was amazing, he was here on time, kind, professional, and very informative when it came to resolving & repairing a leak with our copper pipe.
He was also kind enough to make some suggestions for future items to be updated. Absolutely appreciated the efforts for issue prevention.
Sandy Merrill
4 years ago
This was our second time to use BSJ Plumbing and we are extremely pleased with each install that was done. Bryce not only is professional, he is also very knowledgeable about each appliance he is installing. He goes over things to help us get started. Great job!
Raymond Thelen Jr.
3 months ago
Had water softener replaced. Joe showed up on time, was very professional in his workmanship. Best of all, he was polite and more than willing to answer any questions.
Melissa Burggraf
3 years ago
I had to replace my water heater and Michael took care of the job perfectly. He was patient and very thorough when explaining what he was doing each step of the way. I very highly recommend BSJ without any hesitation.
Richard Weiger
2 weeks ago
BSJ Plumbing associate Dustin arrived as scheduled and greeted us with a smile. He put on shoe covers to keep our carpet clean. He diagnosed the issue and quoted us the cost. We gave him the 'go ahead' and he completed the process within a very short time. Our experience with BSJ is always positive and we highly recommend them to those in need of their services.
Gven Gilmore
10 months ago
They were friendly and took the time to make sure they had everything available before giving a quote and explained everything they would be doing. They came when they said they would and did excellent work. The pricing and service was great. Will definitely use them for any future work and highly recommend thier services.
excellent, will use again. awaiting bidet estimate.
Pamela Dandliker
5 years ago
Michael, Brandon and Neil were so professional and did beautiful work remodelling two of my bathrooms. Really good folks, also put in a water filtering system. They are perfectionist and I am thrilled with the results. Brad The owner took time to listen and provide what I needed. I highly recommend this company. Pamela Frisbie
Ivan Cabrera
8 months ago
Great customer service. Detailed explanations that were easy to understand. I’ve been with them for years and it has always been an excellent experience
From start to finish BSJ Plumbing was professional and responsive! Michael came out and provided my estimate after listening to a list of wants for our water heater replacement. After evaluating what needed to be done he was able to provide 3 different estimates based on additional equipment I wanted to install with it. Once we decided we wanted to go with BSJ Plumbing, scheduling was quick and easy. Michael came out again and completed the replacement in just a few hours. He work was clean, professional, and on point for aesthetics and function. I would definitely recommend them and am glad I gave them a chance to earn my business.
Leandra Brettner
4 months ago
Maynard Kealiher
2 years ago
Brad spent 2 over 2 hours carefully explaining our options for a new tankless water heater. No pressure, no rush, just a careful explanations and options. We will receive our new heater today.
Michael Riecken
2 months ago
Fred was able to come within an hour of calling and had the parts available to fix our problem same day!
Chad did a great job with our dishwasher & Microwave install. I can recommend BSJ.
BSJ called promptly after I filed a warranty claim with Home Depot on the leaking water heater. The service person, Fred Cherri, showed up on the same day. He explained to me clearly what needed to be done and he is a 100% professional to install the new water heater. I would recommend BSJ to anyone for sure.
very knowledgeable and friendly technician!
Bharat Kandel
7 months ago
Water Heater Flush. Joe was very professional and answered all my questions. This is the second time I used BSJ Plumbing LLC and have had very good experience both times.
Robert Hartley
7 months ago
Brad was very professional, knowledgeable and explained what was being done. I appreciate Brad and would recommend him as well as the company.
Fred is a plumbing expert. He is well prepared, meticulous, and efficient for faucet/valve replacement, sink installation and toilet replacement. Fred has also previously replaced water heater and kitchen sink plumbing repair with a perfect outcome.
I needed the valve replaced in the wall for the ice maker line and Fred came to do the repair. He arrived on time, was very courteous and professional, and went about the repair in a timely fashion and cleaned up the mess. He had to cut into the drywall but I don’t even need to have it fixed as it’s behind the refrigerator and looks as neat as can be. I highly recommend BSJ...they also replaced a water heater for me in the past.
Alice Considine
a week ago
Robert was on time, let me know in advance what and how he was going to do the work and finished the job in a timely manner.
Lowes scheduled BSJ to install my range hood and microwave. Neil first came out and measured and then Roy and Robert came out to install. Both visits were professional and courteous and they took the time to make the installation successful.
Virginie Labourdette
2 years ago
We had a very good experience with BSJ Plumbing! They manage to take care of the leak we had on the main water line while we were on vacation. They installed a temporary line so we would have water until the line was replaced. Always on time and very professional ! Frederic was the person who took such good care of us.
Dominic Mayr
6 months ago
Dustin helped me by making several plumbing repairs ahead of closing on my new home. Dustin & the BSJ team were super responsive and did a great job with short notice. Thanks!
Cesar Chayrez
2 months ago
Same day service. Customer service was excellent.
Johnathon got the issue fixed fast and efficiently, 5 stars
Kevin and Joe were thorough, knowledgeable and patient with my questions. They reviewed their own work and double checked at follow up. They showed all my options and costs for each. Work area was cleaner after they came than when they arrived.
Michael and Joe did a great job diagnosing and fixing our water valve, they took pictures and explained to us what happened, why and how to prevent issues in the future. HIGHLY recommend!
Dianna Kistler
3 months ago
BSJ Plumbing and Steve Parks recently completed a large, messy plumbing project for me that required digging up the yard and installing new pipes. Steven was exceptionally courteous, professional, and efficient. He led the job and stayed with the project through to the end. He started working right away to systematically diagnose the issues and he didn’t pass me off to someone new because he was busy with other appointments. Steve patiently and thoroughly answered my many questions and he got answers/confirmation when he wasn’t 100% certain or I requested it. He was honest and didn’t nickel and dime me for every little thing; the quote was fair and reasonable —there were no surprises and they were highly accommodating. They were diligent and took careful measures to minimize the mess inside and out.
The level of customer service was exceptional and definitely stands out in today’s market. The work, exemplary. BSJ will me my new plumber for future needs and Steve will always be requested. I highly recommend BSJ Plumbing.
Katy Washburne
2 months ago
Update: used them again for another garbage disposal install and Fred was also GREAT! Can’t recommend them enough!
Neil is AWESOME! They were able to get me in same day. Which was above and beyond for my urgent situation (not a technical emergency). Neil went out of his way to get my drain situation figured out to my specifications even though I didn’t know if it was even possible! I can’t recommend BSJ and Neil enough!
Robert was professional and took the time to do the right. Greatly Appreciated.
Tonia Belanger
a year ago
Marilou Estes
2 months ago
Dorothy Homann
9 months ago
Helpful serviceman.
David Gliniecki
7 months ago
Fred has been here a number of times over the past 3 years to fix various plumbing problems at our house. He is knowledgeable, thorough, and accurate in his work. I especially like his explanations of what is being done and why. I recommend BSJ Plumbing for all residential plumbing work.
Have used their services yearly and they continue to be professional with zero quality issues. Wonderful company.
We had been putting up with stools not flushing properly for a while and finally decided to get them looked at by a plumber. I called BSP Plumbing on a Monday and they said they could get someone here the next morning.
They sent Jonathon Magus, a technician with about 6 years of plumbing experience. He was running a little late but called 10 minutes before appointment time to say he would be at our house in 30 minutes, and he was.
It did not take long for him to analyze the problem on both stools. He had the parts on the truck and had both stools fixed in short time. He tested the stool flushing and had me check it and they both worked fine. A week later we have had no flush problem and are very satisfied that he fixed the problem.
petia darosa
9 months ago
Nile has always been Considerate, explain of what needs to be repaired and cost. He takes the time to make sure everything is done correctly. Very Perfectionist in his work and his Training partner Tio also did a very fine job. I do hope he continues to learn more from Niel.
Kymberly Kempiak
3 years ago
As a widow (and with kids at home), I feel like this company goes over and beyond when it comes to the work they do, their careful attention, and the kindness they offer. Every piece of work they’ve done to my 21 year old home has been complete and great. No other plumbing company has my service; just them!
Michael Irei
2 months ago
We had a leak in the main supply to our home. Fred was here that afternoon and did a very nice job in repairing the leak. He showed me what he had to do and gave me an estimate before doing it.
It looks great and I am sure that we will not have any other problems with that section.
Excellent service. Definitely will use again. Chad Yeary (installer) punctual, clean cut, personal. A true credit to the business.
Trevis Ickler
2 years ago
BSJ Plumbing installed a new tankless water heater for us after our old tank started leaking. We were super impressed with their promptness to respond to our needs, knowledge when explaining how things work so we could make good decisions, and professionalism while completing the work. They took the time to explain everything in a simple to understand way, and were extremely polite and courteous. I highly recommend this company for any of your plumbing needs!
Very professional work who answered my questions.
Joe Money was the tech who came to check and possibly flush my water heater. He gave me an honest opinion and estimates on a new water heater and soft water feature. I appreciated that he did not try to sell me anything but recommended replacing these old units in the future. No service charge!!
Garry Verlander
5 years ago
Roy Temple at BSJ Plumbing installed a dishwasher for us. He was on time, polite and professional After completion of the install he went over thae details of the work and did a check of our water pressure. Roy has great customer service skills and does outstanding work.
Rand Skelton
3 months ago
6/15/23:
Used them again today and once again the service was excellent. Steven Parks provided me with options and answered all of my numerous questions. Highly recommend this company.
10/20/22:
Needed R/O tank and filters replaced. They responded immediately and resolved the issue. Plumber used boot coverings and did his job professionally. Will definitely use them again.
Neil did great service today on a leaking master bath faucet I was told previously had to be replaced, and fixing a pipe where we thought we just needed the sink plug fixed, but the pipe was so corroded (after 20+ years) it might have caused a terrible leak. I felt sure the service was accurate, fair priced and saved us a disaster in future. 100% confidence in Neil and the company.
Thank you so much to Robert and BSJ Plumbing for doing such an amazing job installing my new hot water heater quickly. It’s hard with no hot water and I feel BSJ and Robert understood that. They took care of the install quickly, were friendly, and professional. Robert answered all of my homeowner questions with a smile on his face. Thank you again BSJ Plumbing for doing an amazing job.
Mardawn Fosson
8 months ago
Sean Portelance
a week ago
Great experience from Michael. Very knowledgeable and explained everything to me, answered every question I had. I'll be calling these guys again when I have a need.
A happy customer
Brad came out, was very friendly, courteous and professional and explained everything to me in detail about installation of a new tankless water heater. His guys came out a week later for the installation and they were also very friendly, courteous and very professional. Installation was done quickly and when they left it was like they'd never been there, they cleaned up the work area very neat. I would use BSJ Plumbing for other such matters in my home. THANK YOU
Allan Tugcay
2 months ago
Dustin arrived as per schedule and took care of my water heater pm with efficiency. Super friendly and knowledgeable. He is a great asset to bsj plumbing.
Michael Grosd
10 months ago
Michael was very efficient and professional when installing my refrigerator water line. He met my expectations. My only issue was cost. Michael was here less than 3 hours and the cost was $700 with an $50 off coupon. Allowing for supply cost, say $100, labor cost of $200+ per hour seems unreasonable. I would recommend Michael but not sure I will use BSJ Plumbing again.
Great business to work with!
These people are thorough, professional and tidy. Communication with the customer is excellent. My installer, Robert, was on time and ready to work upon arrival. He brought everything he needed to do the job. I asked him to do an unscheduled repair and he even had everything for that job too. I can't say enough good things about Robert. He is knowledgeable, efficient and very personable. If I ever need plumbing services in the future; this is the Company I'm gonna call.
Jack Ratterree
10 months ago
Marge Mathers
5 years ago
Lowe's recommended Bsj Plumbing and Appliance to install my new Whirlpool dishwasher. I was very happy with Chad, the Bsj plumbing technician, who arrived at me house as scheduled, completed the installation in a timely manner, carefully cleaned up his work area, and took time to explain to me, in detail, the operation of the dishwasher, fully answering the many questions I had. Chad was personable, knowledgeable and efficient. I highly recommend Chad and his company.
Neil was so awesome! He repaired a botched job from the previous plumber, entertained the kids and calmed my wifes nerves all at the same time. The man is basically a saint. Did I mention I was at the fire station while he did this on a Sunday?? I can’t say enough good things and there is a reason he has all 5-star google reviews.
Their employee Neil was very professional, knowledgeable, on time and informative. Answered all the questions I had.
Lowes scheduled an install for us with BSJ Plumbing. The customer service rep called and gave me a narrow 2 hour window which is awesome! Bryce, our tech, called on the day of to give us a heads up. He was very friendly, professional and did our install in a timely manner. Very clean afterwards (even took off his shoes upon entering the house). We appreciate his thoughtfulness and we are very happy with the job he did. Thank you, Bryce!
Thanks again Michael was perfect service was excellent Michael was extremely knowledgeable about the product and the operation. Michael also discovered missing separation valve from original installation from other company It was never installed.
LexNTab Ours
2 months ago
Absolutely love this business. They have always been fair and honest. They have a great crew that works for them. Thank you for being a great company and one that we can count on.
Justin Wooley
3 months ago
I recently had my water heater replaced with a newer tank by BSJ Plumbing. I didn't know that the old one needed replacing until it was shown to me where there had been corrosion occurring at the bottom of the tank. I appreciated learning a bit more about water heaters and how they fail over time. I didn't want to take the chance of a leak or worse, so I opted for the new tank. Dustin Magnus was very knowledgeable and professional in helping me make the right decision to replace the water heater. He was great with the service call from start to finish. He took the time to explain things about the install, and was never high pressure, nor pushy about me needing the replacement. Just honest and straightforward, which I appreciate and respect. I highly recommend BSJ Plumbing and Dustin Magnus.
Plumbing issues are always so stressful! Partly because it’s hard to find a good quality plumbing company that you can trust. But BSJ is great! Starting with scheduling, which is always super friendly, easy and prompt. I’ve used them for the last two plumbing problems I’ve had, one interior and one exterior. I will always use BSJ from now on.
Linda Andersson
7 months ago
Awesome job. Michael went the extra mile and I would highly recommend this company.
We were so impressed with the quality of the service we received from BSJ Plumbing. Michael arrived when scheduled and was able to complete the entire job same day. Everything about our experience with BSJ was good and we will definitely call on them again if needed in the future.
Carrie Ladewig
5 years ago
I had Roy install a downdraft system in my stove that no one could figure out...not the manufacturer, not the store I bought it from...once Roy saw the parts (about 18 of them) he said he could figure it out. He did, then he showed me how everything works with this new system in. He is professional and tenacious. I will hire BSJ again and recommend them, no hesitation.
Denise Klafter
2 months ago
Robert was friendly and professional. He made sure that our problem was fix and walked us through process as well as gave us recommendations on how to maintain in the future. I would highly recommend him to anyone looking for a good plumber. Thanks Robert!
Judith Drexler
3 weeks ago
Johnathan M. was very professional. He replaced both shut-off valves for our washer and installed a new faucet in the kitchen. We are very pleased.
Robert was great and serviced my tankless water heater and replaced my RO filters and got it all working like new. BSJ plumbing is great company and great employees who are professional and trustworthy. I’ve used BSJ for going on about 5 years and Robert has done majority of work for me. Highly recommend BSJ for all needs.
Daniel McClintock
a year ago
I had an Overall great experience from everything from tracking the repair vehicle online to explaining the process of what was being done. Repair technician Neil Ray was very friendly and knowledgeable. I will be using their services again
Fred Cherri repaired a leak that the previous plumber left. He also replaced a sink basket strainer. The cost was fair and the work was professional.
stephanie Urioste
4 weeks ago
Great work. I have been involved in construction and maintenance supervision for 40 years and have seldom seen better crews. I had a utility sink installed in my garage, and a pressure regulator for my whole house. Mike Gisbran, Joe Money, and Bob Labrecque took care of a complex project that included cabinet demo, wall demo, sewer drain and vent relocation and dryer vent relocation. Thier workmanship and attention to detail was exemplary. BSJ is not the cheapest around, but the work is top notch. Hire these guys; you won't be disappointed.
He was very nice and repaired my water heater and explained how to drain it yearly. Also cleaned up after he finished.
Steven from BSJ Plumbing was right on time which I always appreciate. He identified the problem with our water heater after seeing evidence of water in the belly pan and rust around the lower heating element. He said best to try and replace the heating elements if the rust hasn't too badly damaged the threads. He said option B was to try and get it replaced from AO Smith while under warranty but realize that they will charge an inflation increase of what the unit costs today versus what it costs when we bought in 2019. We went with the replacement option and fortunately, the threads were still useable. Steven replaced both upper and lower heating elements, showed me the corrosion on both, and then tested the water heater to make sure it was working and not leaking. While we were waiting for the water heater to drain, he asked me if I had any other plumbing concerns. I showed him that our dishwasher spraying arm had become detached and he was able to fix that and getting it working again - at no charge!
I was very impressed with Steven and the time he took to explain our repair options. I would highly recommend BSJ Plumbing and Steven in particular.
2nd slab leak in 7yrs. Just $200.00 more and more work involved. I can't say enough about Keith and Joe. If you want peace of mind call BSJ Plumbing. They've joined John's Heating and Cooling. I've been a customer of John's for over 30yrs. I have the very best companies and highly skilled, honest technician's to help me feel safe and secure. I'm old and this is important. Keith is the best.
Robert W Weakland
4 months ago
Very good serviceman I will recommend your company to other's thanks
William Gray
4 months ago
Fred arrived on time and did an amazing job of replacing our water softener. Even my dog likes him!!!!
Vickie Ayres
4 months ago
Dustin was here right on time for our annual home plumbing inspection. Was very informative and thorough. He installed a new garbage disposal for us while he was here. Thanks Dustin
I was so happy with bsj today . Neil was positive informative and cleaned up thank you Neil I will use bsj again
Joseph Mangan
2 years ago
BSJ helped me deal with an electric hot water heater that needed to be replace. It was covered under a Lowes extended warranty program, but Lowes was fairly non-responsive and difficult to deal with. BSJ actually coached me on how to best deal with L:owes (which is not something I expected them to do) and with their help, I was able to get Lowes to honor the warranty. I also wanted to recognize the technician Fred Cherri who did an awesome job throughout the process. I would definitely recommend Fred and BSJ to anyone needing service.
Michael Gisbran of BSJ Plumbing replaced the stem in a faucet handle yesterday - he did a good job and was very professional. I was also very impressed that the BSJ office called to let me know his previous appointment was taking longer than expected, so I wasn't left wondering if he would show up. A very customer focused, professional firm. GREAT JOB!
Joe was great with sharing our options on how to fix our shower. He came early and had the job done quickly.
Keith was very kind and courteous! Very knowledgeable and found the leak in the wall in short order!!! The repair was quite difficult underneath the kitchen cabinets and sweating the new joints into the repair was very hard and time consuming!! He stuck with it and I endeavored to persevere to completion!!! They did an excellent job and I highly recommended them!!!
I had my tankless water heater flushed and serviced. The technician, Steven, was thorough and provide all the answers to my questions. Very happy with BSJ services.
Daniel Martino
a year ago
Rita Kasperski
2 years ago
several years ago i purchased a solar hot water heater to work along side my regular hot water heater. The solar hot water heater had. finally seen its last. i contacted the manufacturer in Tennessee and asked for the AZ service people and they connected me with BSJ Plumbing & Appliance. Fred was able to arrive earlier than the selected time, which was perfect. He covered all the work that needed to be done; we agreed on a couple of additional items and he got busy. it was a long and difficult job. Fred did a terrific job and cleaned up after himself completely. I would definitely recommend Bsj and especially Fred!!
Chad was on time and did a grate job on the install of my new hot water heater
.Thankyou.
Bsj Plumbing and Fred C. Did a fantastic job replacing my water heater. Fred took the time to answer any and all questions, was very thorough in his work and made sure everything was perfect before he left. I would use Bsj and Fred again for plumbing needs and recommend them.
Mary O'Brien Henderson
2 years ago
On time, courteous, explained what he was doing, cleaned up when he was finished. Very engaging with both my husband and I. Once finished, there was no leaking from the pipes or new hot water heater. Highly recommend their services!!!
I was very impressed with the professionalism and expertise of BSJ Plumbing. I called them to fix my softwater system, which they did. They also took the time to check out my home to make sure everything else was in good working order. They did discover a couple of issues, advised me about them and asked me if I wanted to fix them. I loved they were proactive, and it allowed me to get the problem fixed before they became bigger issues becuase they were / are proactive. The issues the discovered and fix: One was with tankless water heater, the other was the water pressure value to the house. I will use them again!
Very prompt timely and attention to detail. Robert did an awesome job I would highly recommend him
Jerome Carlile
5 years ago
Install guy came today and installed an over the stove microwave. He found multiple issues wrong with the last install guys job and went out of his way to ensure that it was corrected on this install. Kept everything nice and clean did a great job! Would highly recommend and will call them to install my next Appliance.
Alan Michaelson
11 months ago
Michael and Tino did a wonderful job. Professional, clean and courteous.
If I could add another star I would! Fred was the ultimate professional & explained everything clearly & concisely before quickly servicing my needs. Would highly recommend Fred & BSJ Plumbing!
Sean Grandinetti
3 years ago
BSJ Plumbing were very friendly and professional. Especially during this time of the pandemic they took the necessary measures for themselves and for my family, wearing PPE throughout their entire time in our home. I highly recommend BSJ to anyone who is looking for their plumbing and appliance services. They will continue to be our go-to for any plumbing and appliance needs.
James Larsen
5 months ago
Michael was professional knowledgeable And efficient.
Cindy Cottrell
3 years ago
This company is contracted with Lowe's for delivery and installation services. I purchased a new dishwasher and within 1 day was called by them to set up an appointment for the next day! The service man, Robert, was very punctual and professional. He tested out water line and explained, in detail, why we may want to consider adding a regulator sometime in the future, but never tried to hard-sell me on the purchase. Then as he was removing the old dishwasher, he realized the new dishwasher's handle was going to prevent us from opening one of our cabinet drawers. He went ahead and removed the old washer and took the new one back to the store for us, and the next day we returned to the store and purchased a different washer. Within a few days, an appointment was made and again Robert returned in punctually, calling first to advise he was having a problem at a current job, and might be a little late for our job. Once arrived, he had the new washer installed and tested quickly, going over all the paperwork in a thorough manner with me. The company never charged me for having to come out twice, which was much appreciated also! I highly recommend this company for your plumbing needs, and will be using them in the future for all of mine!
Chris Teschendorf
a year ago
Excellent service, service man very knowledgeable and helped us understand our situation. Very pleased with BSJ Plumbing
Angie zuelke
4 months ago
Fred, was on time, knowledgeable, and proficient. He explained the process involved and total cost of services. I would highly recommend this company and individual to anyone looking for dependable repairs/installations regarding plumbing issues.
I have used this company more than once to flush out my tankless water heater. They get it done right in a short amount of time. Robert was very friendly and professional. I would highly recommend them
Nick Portnoy
10 months ago
Joe came out and replaced our garage disposal. He was prompt, friendly, helpful and professional. This isn't my first time using BSJ and it surely won't be the last! Thanks again Joe!
Kari Rekoske
5 months ago
Delores Podhorn
2 years ago
This company is an asset to the community!
The efficiency, professionalism and
communication is outstanding. Customer service is utmost in their mission! Thank you BSJ for being there!
We have been very happy with BSJ Plumbing! From their organized and prompt office managers to their technician. Great communication. Fair pricing. Always helpful.
Michael was very knowledgeable and took the time to explain the problem and possible solutions.
Patricia King
5 months ago
Keith Ireland was the specialist that did the repairs on my shower. He was very professional and did a great job, he even took the time to teach me a couple things I didn’t know. Overall it was another great experience with BSJ Plumbing. I highly recommend them to anyone needing plumbing services.
Tim Gonzalez
10 months ago
BSJ Plumbing installed a whole house water purification system for us. Fred and Tino did an amazing job. Very professional and high quality work. With reasonable pricing.
Tanna Huntley
4 weeks ago
I really like how someone always answers the phone when I call, communication is excellent from start to finish of the job! Very friendly, very professional, highly recommend this business! 😊👍🏼
Michael was fast, friendly, and respectful when he changed our water softener system. He cleaned the area well and was a pleasure to speak with.
Charles Blythe
7 months ago
Steven was our installer and he did an outstanding job. He was professional and courteous.
Chadd is a very informed, caring and compassionate company representative. It was refreshing to deal with such a consummate professional. He is definitely an asset to your company and profession. I highly recommend Chadd to anyone needing an honest plumber and person. I do not give this opinion lightly he is extraordinary!
Karen Issitt
7 months ago
Adjusted gas line coming into house
Astrid Garza
4 months ago
Very professional and knowledgeable.
Robin Elattrache
5 years ago
I couldn't be home so my neighbor observed the job. Roy worked diligently with appropriate, first rate tools, paying attention to detail, afapting to the situation and not stopping til the job was complete. He sent me a pic with instructions and I came home to a MAGNIFICENT new executive style kitchen sink and countertop! I've been trying for a year with other cobtractors to get this project done. ONE CALL TO BSJ AND MY PROJECT WAS DONE! I keep their card on my fridge. Thank you! Im so happy!
Exceptional quality service level! Timely and efficient service staff. Robert L. demonstrated a neat,clean, personable and professional customer service style. Robert was knowledgeable, explained the process and completed the job in a timely manner. We more than pleased with the results.
Miriam Ingram
4 years ago
Chad Yeary came to my home to install a water. I just want to pay a compliment to him. He was promptly on time, went out of his way to call & tell me his approx arrival time.
He is very polite & professional.
Ill be in touch with BSJ Plumbing & ask for Chad to be my service person.
When I need future plumbing or installation needs.
Miriam
Kathleen Dundas
a week ago
Steven is the best! Very professional, neat and conscientious. BSJ Plumbing did a great job, easy to schedule and nice to get updates when your technician will be arriving.
Fred and Joe were very professional.
BSJ Plumbing was quick to respond and fix multiple leaks found upon return from vacation. They responded within hours. Definitely recommend them.
Very pleased with the service I received. Neil called ahead and told me when he'd arrive and did so ahead of schedule. He was friendly and professional, and after the job was completed, made sure I had looked it all over and was satisfied with the work before he left. I wouldn't hesitate to use BSJ Plumbing again.
Wesley Caldwell
3 years ago
The entire team was helpful open and honest, they didnt try and sell anything and helped us choose what was best for our home rather than what what the most expensive. I would recommend BSJ to anyone looking for a plumber we ended up with a new water heater. They even made sure to fit us in same day so that we would have hot water the next. Wonderful business IwI highly recommend them!
Chad came to install a microwave that I purchased at Lowe’s. He was courteous, considerate and efficient. He went above and beyond. Also Leanna who called to schedule the installation was very pleasant and efficient. Overall a very good experience. I would call them for any future plumbing needs I might have.
Fred was courteous, knowledgeable and professional Excellent service.
Always timely, courteous, professional at all times
These are our go to guys
Steven professional and courteous. Great job!
Michael is the consummate service provider! He did my annual whole house service visit and installation in master shower. He went above and beyond to get the work done timely, even though he was also covering jobs for another employee who was sick! Go Michael!!
I had requested quotes for several plumbing vendors and by far BSJ Plumbing was the best. Brad came out and provided me multiple options. He answered all my questions and was very knowledgeable. Later, Michael came and re-piped my entire area for the install of my tankless water heater. He worked all day and got me up and running with hot water. I highly recommend BSJ Plumbing for any plumbing/appliance needs.
Michael was excellent, he was professional, on time, and extremely helpful. Michael went above and beyond in his costumer service. His assistant Joe, was also very helpful and good. I would recommend this company to anyone.
BSJ Plumbing is the BEST !! From Installing 2 new Toilets I purchased as LOWE's last year to locating and fixing a broken water pipe under the slab of my home that was wasting THOUSANDS of gallons of water for 6 months - they are on time, professional and thorough. I will NEVER call another plumber as long as they are here to work on my home.
Michael came on time and just in the nick of time! He was scheduled to do some updates on plumbing for my kitchen renovation when I found out my water heater died! He took care of my water heater and all of my other plumbing needs all in one day. Michael has a great sense of humor and is very meticulous. I will call this company for all my plumbing needs from now on! They are a company you can trust with your home!
John MacDermott
3 years ago
Neil was on time, knew his stuff and did a good job. He explained the operation and draining of the new water heater and how the timer worked. I would not hesitate to recommend him and his company.
Janet Zidenberg
a year ago
Good quality service, honest & pleasant to deal with.
***UPDATED Yet another outstanding service experience from BSJ. This time Aaron came out to look at our water heater. He even called the water heater manufacturer for us and ordered a replacement part. When we found the item was out of stock, BSJ found an in stock part somewhere else and then Fred came and installed it right away. We thought we were going to have to go without hot water for a long time, but thanks to BSJ, we did not and their pricing was extremely fair!!*** I will DEFINITELY use BSJ for any of my plumbing needs in the future. Neil was our plumber, and he was honest, fair, thorough, and kind. He was able to find a solution to a problem that another plumber was going to charge over 3 times the amount for, and did not have to jackhammer our floor, like the other plumber was going to do. We are very confident in the job he did and the integrity of this company. Not to mention the plumbers wear booties and a mask inside your home, making you feel even more safe and cared for.
Esther Garcia O'Hare
3 years ago
Recently had a gas water heater & a microwave replaced. BSJ Plumbing was assigned to install both.
Very pleased with the quality of the service, the attention to detail(I.e., post-installation cleanup, protecting surroundings), as well as punctuality. Neil installed the microwave; highly recommend him for installs. Unfortunately, can't remember the plumber's name, but he was really good, too.
Also need to commend the scheduler; Jen, I believe. Had a very tight time frame in which to install the microwave, & she made it happen. Thanks!
Would highly recommend BSJ Plumbing for appliance installation/plumbing needs. No, I'm not a fake reviewer; just a very satisfied customer!
Daron Thompson
a year ago
Courtny Tyler
5 years ago
Roy came out and installed our new dishwasher for us. He was super fast, courteous, polite, and did not leave a mess from the install!
Thomas J. Richburg
a year ago
Michael's professional service provided brings great credit upon himself and BSJ Plumbing & Appliance Company. His professional services included repairs to our garbage disposal, kitchen sink, and laundry broken drain line. We highly recommend and will refer Michael to our network. Patricia Ptak
Dustin was prompt and personal. He explained issues w garbage disposal and the need to replace it. The work was done quickly and correctly. Thanks Dustin!
Haily Conway
6 months ago
Are you kidding me? You seem to be rip offs that are trying to sell overpriced repairs! Certainly not pleased with my water heater flush that cost me $79 for nothing more but a recommendation that I need a $2000 repair. No flush was performed!. Only an inspection to tell me I needed this. I will be letting others
know not to fall for this.
Outside faucet wouldn’t shut off. Steve from BSJ Plumbing came out today to replace the hose bib. Excellent service and very responsive!! Third time I’ve needed plumbing services recently and they’ve been great.
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