Best Businesses in Toledo, OH

Within 2 hours of my phone call to them my problem was solved. Stan is a great plumber and explained everything to me and was very nice. Price was very reasonable. I will call them again with any other problem I may have and will also recommend. Thank you so much for your help

On June 6, 2023. Josh & his team, did quality work on my home.
I am proud of this Company, and highly recommend them.
ACE Plumbing is an icon on my desktop...
Respectfully,
Theresa Rejent.
Mon. June 12, 2023
9:30a.m.

I highly recommend Naz. As a worker I would say, “They broke the mold when they made him.” He did a fantastic job installing our flooring. He is extremely meticulous, hardworking, and trustworthy. He went above and beyond the call of duty. I am very pleased with the outcome and would definitely do business with him in the future.

Great company great service!

I used this service after hours when I punched a hole in my shower pipe. Mr Schmeltz came over and walked me through what happened as well as a plan to fix the issue. I was not charged for the service call where honestly I would have paid a big company hundreds of dollars just to tell me what was wrong. Mr Schmeltz fixed my issue all while being very professional and pleasant. I will be using his services in the future and I hope anyone who has an issue and wants actual customer service will use his business too.

If I could give ZERO stars I would!! American Home warranty assigned this company to come fix my central air issue. Upon calling me to schedule on 6/1 they told me the soonest they could send someone out was 6/14, TWO WEEKS OUT. Pretty unsatisfied but I agreed to the appointment. Fast forward to 6/13, at this point I’ve already scheduled the day off at work so I can be there when the repair man comes. They call me at 5:30 PM THE DAY BEFORE MY APPOINTMENT!! They called to tell me that they needed to reschedule or cancel my appointment. No explanation why. The soonest they could reschedule me was 6/29!! OVER two whole weeks on top of the 2 weeks I have already waited!! Asked to speak to a manager, one wasn’t available. Extremely inconsiderate and unprofessional! Do yourself a favor and book someone else!

I called early morning and made an appointment, they said they would come out in a few hours... Never showed up nor called, didn't even returns my several calls to see what happened.... I have used their services on the past was satisfied. This time I was very disappointed.

They just called to tell me they could not come out as scheduled and offered to reschedule. I had already taken time off from work....

Well as of now you are off the schedule, if you don't like it, I suggest you look for another company. -ginger

My wife wants to reschedule, but visions of nobody showing up to finish the work, just will not let me.

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

Jason did an excellent job on our clogged drain. Quick and thorough! Transparent about the pricing. Great communication and customer service skills. Even offered preventative tips to avoid the situation in the future! Well done! Will definitely recommend and use in the future.

Called the company for a free estimate. Customer service on the phone was great. HOWEVER, when the technician arrived for my estimate, he started to dig-up my yard without permission; never inspected our sewer main to determine the problem; yet quoted a price for cleaning out the blockage (causing our sewer drain to backup). Quoted price was $150 HIGHER than their competitors (who's customer service was as if not more personable). Technician did not represent his company well -- was rude, disrespectful, and had the appearance of a dirt-bag.

I cannot speak for T&J's quality of work. I was turned-off by their technician, and therefore cannot recommend the company.

DO NOT USE THIS COMPANY! overpriced, unprofessional, horrible customer service, & rude ownership. I decided to go with this company because they call themselves a Christian business. But when I got the rediculous price quote I voiced concern that i thought it was too expensive and the owner Greg became rude and condescending with me. This guy's the worst plumber in Toledo. Anyways I called Ben Franklin plumbing and they came out and fixed everything for less than half of the price these guys wanted. I would avoid doing business with this company at all costs.

This is the most unprofessional experience I have ever encountered! My appointment was for 9 AM; it's now 4 PM and he still hasn't arrived. He will not answer his phone and will not call me back. He was recommended by Angi which leads me to question the reliability of their recommendations!
I took off from work to be here and he never showed up and never called. This affected my professional life as well as my personal life. This is an insulting, disrespectful and shameful business. He should be ashamed of himself for treating a customer in this manner.
This is a company that should not be in business.