Best Businesses in Boston, MA

I called for a neighbor whose main drain clogged on the last day of the year. They sent over a technician who didn't know how to open the main drain pipe...and said they'd send someone more expert two days later!
A total contrast to prior experiences, which is why I nonetheless gave 2* - but for this visit, not even deserving of one.

Not sure why the other reviewers had trouble contacting them, I haven't had any trouble with the number listed on Google. I've used Junior's Plumbing three times over the past three years and been satisfied each time. Frank has always shown up when he said he would, unlike another plumber I tried, and he seemed like he knew what he was doing. He is also one of a short list of contractors in the Somerville area that will service a Navien tankless boiler.

While working in the Brighton area CTW was my companies go to. Always friendly and knowledgeable. Always recommended them

Put in a new water heater and a few other things around the house he deafly knows what he’s doing

Called Tom White to make an appointment to service my steam heating system and he said he was booked to next summer. weird.

Frank Gomes was punctual, professional, efficient, and courteous! He serviced my furnace in no time and cleaned up when the work was completed. I will use him again and recommend him to everyone. Thanks, Frank!

Just had them come out to fix our hose! On time, friendly, and did a wonderful job. Pricing was less than expected!! We will absolutely use them in the future.

RT Ford Plumbing is the best plumbing company in Boston they are reliable they've been around for decades it's been brought down father to son you cannot beat their expertise nor their ability to be incredibly honest their prices are within range of what is excellent and their work is substantially fabulous with nice honest people you feel like they are your neighbor and you can trust them and they do know their business Cathy Hughes West Roxbury they've been with me for over 20 years

I have used these guys 3 times now and I could not be happier. The crew is professional, and they explain all of the steps they are taking and leave the job site spotless. I highly recommend them!

These guys were amazing. Matt responded within 15 minutes to a Father's Day 'hail mary' and had someone here less than 12 hours later. His team was professional, efficient, and walked me through all of my options. They solved a challenging problem with ease. They saved the day.

Paul is the best plumber in Boston. Very friendly and professionally

Very bad experience.

I contacted Bill O'Brien based on a recommendation on the neighborhood list serv. He is horrible! I had a leak near my hot water valve. I called him in. I was told it was a problem with the TP valve. He came and looked at it. He said the TP valve needed replacing. I paid him to replace the TP valve. Two weeks later I had the same leak. I called him to come back and take a look at it. He said the water pressure must be too high. I should call the Water and Sewer Department to get the water pressure tested. I called the city. Water and Sewer came out. They said the water pressure was 70 pounds which is not very high. I called him back to come out. Then he said I should call tech support for the company that makes the TP valve. I called them. They said the plumber should come out and trouble shoot. If there was a problem with the valve they would replace it at no charge. I called Billy O'Brien he refused to come out and stand by his work which I paid in full for less than 3 weeks ago. He said there must be some other problem. But, he refused to come out and take a look at the leak to see if there was some other problem. Don't use this guy. He has every excuse in the book for his poor plumbing work.

Irene Smalls