Best Businesses in Anchorage, AK

These people are super friendly and customer oriented!! So far THEE most helpful people I've talked with about thawing frozen pipes!
Thank you!!

We had a pipe burst in our garage after regular hours. They were here within minutes and fixed it within the hour. Extremely knowledgeable, we couldn't have asked for better service!

Mario - great customer service

Jeff - completed the job in a timely manner!

Thank you guys! Definitely recommend this company!

I had a serious problem with calcium deposits from my on-demand water heater. All faucets were clogged as well as the dishwasher and washing machine. Ryan was quick to respond and his crew fixed my problems. They also completed other needed repairs. I fully recommend Big State Mechanical and will use them for any future plumbing problems. Thank you Ryan!

Mr. Fox helped us with an unknown wall leak and was able to come after hours and help us same-day. His expertise and depth of knowledge was unprecedented as well as his professionalism. Mr. Fox was able to assess the issue quickly and provided expert plumber repair. I highly recommend him to anyone. He has over 30 years of experience and is extremely capable.

They know their trade and did a good job. They were professional and personable. Took care of business as we needed.

On time, courteous, price as quoted

Theo had excellent customer service skills. He was very knowledgeable in kitchen repair and toilet repair services. I had an excellent experience with him and the price was extremely reasonable for the job and the work that he completed. I recommend Courtesy Flush Plumbing very highly you should not be disappointed with the service and performance they offer.

Review for R. Gay

While they were timely and were able to come out next day, the service we received was mediocre at best. We called because our plumbing had extremely low flow, and their first fix was to replace the two most expensive things that could possibly be the issue. When questioned about it afterwards their response was “well it’s better than it was before” when our kitchen sink is still barely above a trickle. Not to mention our house was left a disaster - they unscrewed our accordion door and left it unscrewed when they left, sprayed water everywhere (and on me) in the bathroom, and left wood splinters all over the floor where they were working to name a few. Aside from the poor work ethic, they were swearing up a storm, slamming doors, and Larry was apparently so distracted that he couldn’t remember which way was hot/cold or which direction a shower head was installed. All of this and we got a bill for over $1500. When we called to talk about this, the woman that answered the phone was extremely rude and arrogant - without asking any details, she immediately told us that what we were charged was fair and there was nothing to be discussed. I work in the service industry and understand that time spent on-site is time spent and sometimes the part you think is the issue turns out not to be, but to leave it at “it’s better than it was before” is shameful. Hopefully it was just a bad day and other people don’t have this experience.

Great job fast work fantastic 👍

Great service; efficient; helpful; and a great guy!

I really wanted this experience to be great because of the other online reviews but I was ghosted instead. We made an appointment on Saturday for service Tuesday morning. I called on Monday to confirm the appointment on Tuesday and spoke with who I presume was the owner. He said he would call me Tuesday morning when he was ready to head out. I did not receive a phone call Tuesday morning, or afternoon, or evening. This experience was distressing because I had scheduled the service with our tenant and rescheduling it is a whole thing that I'd rather not have to go through again.

Great experience with Kevin Wagner. He was prompt and knowledgeable. He was easily able to repair an older system that another company just wanted to replace. His prices are reasonable and he takes the time to completely clean the system inside and out. I am super pleased to have found him and will be using him again.

Poor customer service

They showed up to inspect my tankless water heater, but they had no clue what the issue could've been, they showed up without any tools and spend 10 minutes just looking at it, at the end they charged me $40 dollars and agreed to come back the next following day at 2:00pm, I waited for them, called twice after I noticed a 1 hour delay and then again after 3 hours, nobody called back nor they showed up you cant even leave a message on their line.

Does anyone work there? No call back after leaving a message for a simple wax seal to be fixed.