Best Yard Design in Phoenix AZ

I normally never bother to write reviews, but I have to share what was the worst customer service experience I've ever had to warn others of how they may get treated.

In April 2018, I paid in full for Chris to put together plans for my rather large back yard. Contacting him is an extreme pain - do not bother calling their business number as you will get connected with someone who seems like they could care less about your concerns. I emailed Chris roughly 15 times over the past 5 months and called countless times to try to get updates on blown deadlines, which there were 4 of them and countless excuses.

He eventually agreed to come meet at my house to try to right things and talk details of the plan, which came out to be incorrect twice (probably because there was such a long gap between the meeting and when he sent me the next drawing).

Finally in September of 2018, after missing the deadline for the 'final plan' twice, he sends me a drawing with no dimensions, no renderings, no estimates, and no water/power/gas line configurations like I had asked for. When I asked him about it - the drawing is 'to scale'. Now nobody can do any work without converting the plot plans to what a PDF hopefully correctly converts tiny measurements to.

All of this to say, I highly warn anyone who doesn't have money in hand (do not pay in full before the job is done, or this may happen to you too) for a specific job and dimensions ready to go to work with Lone Star. They really need to work on their communication and committing to promises. I am now out almost $2,000 with no workable plan. I am hoping they will now bother to call me and correct this imbalance.

Holly did a great job with the design. Their crew was great. And we were happy with the final product. I recommend this company.

We did due diligence to ensure we were getting a quality landscaping company. Chad’s team that built our gazebo and did all of our travertine tiling in the back yard is 5 star. However, we were given sub standard plants, to which many of our ground covering plants died within a week of being planted. Hibiscus plants looked unhealthy from day one of planting, as well as our Texas Mountain Laurel tree, which had some type of bug infestation which the tree lost all its leaves. We tried to reach out to resolve plant issues, and have never heard back from Chad. Torn on whether I’d recommend the company, as his crew did great work with the travertine, but there’s more to landscaping than just that.

BJ’s landscaping has provided consistent service for months at my home. Would recommend to anyone in my network!

I love my yard. Workers were polite and professional. Thanks Z and John and your team for my beautiful yard.

I have never had a more positive experience then I did with AMS landscaping. They gave me a very reasonable bid, and after I requested a few added areas also be landscaped, they did those areas without an extra charge. As soon as I accepted their bid they showed up to my home an hour later. I wasn't expecting them to come so quickly and I was pleasantly surprised! Their work is top of the line! I will use their services from now on. I highly recommend!

I truly believe a scam fronted as a landscaping business is being run here. I was charged at least twice the reasonable price for the “job” that they did. (Guys pulled up at a random time without saying a word, one immediately sat down on a rock and used his phone for hours while the other guy left to get the “supplies”) They worked until sundown and left.

They did not finish, and arrived the next week at a random date and time, did not finish the job, and did not do what was asked at all. I called Clara to speak with her about it and she said they’d send someone Monday. I did not believe her. They did not arrive of course, and it went unfinished. But you can best believe they charged us for it! ? Oh, and even took it upon themselves to charge us double than what was originally agreed upon in the contract. (the original price itself was outrageous enough) After trying to get ahold of Clara or Nathan about the billing issue now, it fell on deaf ears until my husband sent an email saying this is his last time reaching out before he goes to the credit card company. Viola! We finally get a refund for the double charge, of course, no response or apology still though. Except!… I received a text from Nathan, I took a look at it, and he was offering me a whole $25 off my bill just to leave them a 5 star google review! Wow! What value! I texted him saying “my husband would actually like to speak with you, here’s his number etc etc”. Ignored. I texted that daily for a few days as well, knowing I wouldn’t get an answer, only to entertain myself I guess.

Since this, I’ve obviously given up, and I’m writing this review in hopes of saving someone else time and money because it’s too late for me, they got me, but not for as much as they wanted at least.

I have been extremely happy with Sal landscaping! He was very transparent and upfront with pricing, time frame, and what services he is able to provide. He will go above and beyond to make sure that you are happy with his work. I was given a 2 week time frame for a full backyard landscaping project and he was able to actually finish 2 days early. I will continue to use Sal Landscaping for all of my landscaping needs from here on out. I would highly recommend.

I'll never use another Phoenix landscape design company. They are the best!!!!!

Big Nicks has been servicing our HOA for over a year now. Nick and his team have done an excellent job overall for our community. This is a high-end boutique property with many demanding residents. Nick has gone above and beyond to accommodate many conflicting interests from residents, Board members, property managers, etc. We have been thru numerous landscape companies over the last few years, and in my opinion, and the opinion of the majority of residents, the place has never looked better. Are they perfect? No - but what I appreciate is that they are willing to work with us to try to improve. And there is a high level of courtesy and professionalism from the team. Nick is very approachable and responsive. They may not be the oldest or biggest landscape company, but they really care and do a great job.

Landscapers Phoenix did a beautiful job of hardscaping. They are the best hardscaper in town.

Great guys doing awesome work !

The gents at Century West Landscaping are an excellent, fast, efficient and professional collection of well oiled cogs in the machine. These guys clear up your weed problems with ease and keep them gone! Every time Ivan and his crew have come out to my house it looks fantastic, front and back! Seriously I've been recommending CWL to everyone I know. True, honest, and hard work with the results you need.

We chose Scottsdale Landscaping based on the excellent reviews they received and we were not at all disappointed. They did a great job. Their garden design team met with us and discussed at length what we wanted, then came back soon with a plan that encompassed all that we asked for the type of plants.

I’ve worked with this contractor directly for the past year. He’s very reliable, and upholds his word. Does phenomenal work, also it was very affordable.

Abel Hardscape is a one-team operation that provides great service and is very hardworking.They were able to accommodate an extra request with no problem.
The customer wishes they had called Abel Hardscape at the beginning of summer and hopes to still be on their schedule next year.

A good standard of Deer Valley Landscaping, great communication, and timekeeping will use again, more work coming your way!

BEST landscaping hands down. Very knowledgeable and very helpful. Will highly recommend them always!

Diseased tree removal and replacement. We had a slight glitch in the job but that was also due to our schedule having been moved up since we offered to take a schedule change if they had a cancellation/reschedule. Stump grinder wasn't available at the time of removal and that put us back a couple of days. Not a big disruption and I would have given a 4.5 but doesn't seem like that option exists. Victor and his team do a good job and we recommend them for their expertise and ability to accomplish the work needed.

Great work ! They really do quality work and have a fast ,efficient crew.
Highly recommended.