Best Maintenance Ac in Phoenix AZ

Nathan was awesome!

I am a single mom of 3 young children. I called this company over the weekend. First they quoted me 45 minutes which was okay at the moment. I called them back 53 minutes from my first call and was told the tech was 15 minutes out...20 minutes later I call back. Was told he was 2 minutes out. Spoke to the gentleman for over 2 minutes and still did not see my tech drive by or come near my property. I asked the tech to call me directly. He did. The tech was awesome. Very polite towards me however I was pissed to find out he was given my address but in Surprise not GLENDALE!! By now it is near 4pm. I called them at 2:43. He finally got to my home around 4:30. REMEMBER I AM LOCKED OUT OF MY HOME WITH 3 YOUNG CHILDREN NO FOOD NO WATER AND YES EVERYONE I SPOKE TO KNEW THIS!!! He worked on 2 doors until 6pm and still could not pick my locks. He was not equipped with a drill... eventhough it was his idea to drill thru the lock. I saw my neighbor finally come home...so I went over there and with their help we were able to resolve the issue. This company in my opinion is not staffed accordingly to handle the locksmith business. I don't know whose fault it was giving the tech the wrong address either Debbie in the office/the dispatcher or the tech who inputed in incorrectly in his GPS. Either was this is unacceptable. After it was all said and done I asked for a managers call back first thing Monday. Well today is Monday and can not get either Eric or Patrick on the phone. I have recently learned they are the owners??? Really? Owners and they allow this time of behavior. I shouldn't be surprised though. They cant even call me back or even take my call. That night I had 3 sunburnt heat exhausted children. None ate a decent dinner. One was so exhausted and tired he wasn't fully making sense. Yes I did bring this up to our family physician and they gave me at home things to do. I will close in this, there has been one person through all of this that has been professional and polite. Liz in the office has been awesome. She has better customer service skills than anyone thus far. Thank you Liz!!!

Mike was absolutely awesome. We were locked out of our home coming back from a Thanksgiving vacation and Mike rescued us! Thank you again, I will use ACME again in the future.

Ran is my hero. Polite, competent problem solver, best price in town. 10/10 recommend! Thank you so very much!

Awesome service, worked with Rudy and he was very on top of getting my key done! Would definitely recommend!

Prompt and professional. Recommend!

Sitton Locksmith is my go-to vendor for locksmith/security needs. I have had them work on several projects this year alone and am always impressed with their quality. They pay attention to detail and make sure to review and discuss possible options before moving forward.

Specific scopes I have had them handle include:
Installing buzzer-access door handles (commercial)
Adjusting commercial door closers (commercial)
Deadbolt rekey (commercial and residential)
Whole home rekey (residential)