Best Install Shower Glass in Phoenix AZ

I would like to give a 1-Star review but to be fair, I will give a 2-star review because the job was completed. Just as a quick overview, I would not recommend Holtzman Home Improvement.

PROS and CONS List below:

PROS:

*Bathroom remodel was completed.

*Liked cabinet finishes and style options.

CONS:

*We were given a timeline of 6-8 weeks for project completion but ended up taking 6 months.

*In contract, the introduction page says that Brandon Holtzman “… will personally meet you and visit your job site several times throughout your project to ensure quality and care is not only in the workmanship but also in our demeanor.” Never met the man; not even once.

*“Designer” which they refer to as “sales-person”, had a hard time keeping up with the demands of our project. Made numerous mistakes in terms of measurements that caused wrong products to be ordered and mistakes in the actual remodel. Assumed certain details about project without consulting us. Example: Cabinet above toilet was bigger than expected (inaccurate measurements) and overlapped on to the exhaust fan, “Sales-Person” assumed that we were just going to move the exhaust fan altogether; this would have cost us hundreds of dollars to move the fan 2-3 inches.

*Crew would show up whenever, sometimes not at all even though scheduled. Had crew show up at 6am without notice multiple times. Had to state over and over again for a start time that worked for my family; between 7-8am. Nothing ridiculous. No consistency whatsoever.

*Some of the crew did not speak English, which I absolutely didn’t mind at all. But Project manager, “sales person”, did not speak the language. I never expected to be the sole translator numerous times in person and on the phone. Because of this language barrier, numerous mistakes were made on our project.

*Crew would come to job site and not know the status of our project, therefore would ask me questions about what needed to be done, as well as certain technical details that only a professional would know (example: electrical).

*Crew would come to job unprepared and would leave to go to Home Depot for 1+ hours to grab material. Not sure if this is standard, but I believe that they should have been prepared for the day’s work at our project.
*Overpriced. Example: Updated replacement of bathroom exhaust fan that was picked up at home depot for around $45.00-$55.00 and less than an hour to install, cost almost $400.00.

*Project manager forgot to discuss details of our project to team so there were details that were left out. Example: Requested to have a shower bench installed; shower was “completed” with no shower bench.

*Project manager and “sales-person” should have communicated more in terms of our project details; numerous mistakes could have been avoided.

*Low quality of materials: tile/grout. Numerous tiles are cracked, chipped, and grout has already started to come out in chunks. Also, grout that was never wiped off, has solidified and won’t come off.

*Already have water damage; yes, water damage in a bathroom on a pony wall that neither the project manager and “sales-person” gave input on how to finish to avoid said water damage.

*Was double charged, and charged for work not done. Caught mistakes by thoroughly reviewing receipt and was reimbursed. If I didn’t catch these details we would have easily been overcharged.

*At the completion of the project you are given a 5-year warranty. We have recently contacted Holtzman Home Improvement to come and fix said damage and have not heard back; it has been a few weeks already.

*Their slogan is “People should do business with people they trust”; would not recommend.

Had our shower remodeled by Dreamstyle remodeling this week and absolutely love it!! We had a minor hiccup the first day with a miscommunication but everything after that was smooth sailing. The communication from purchase to completion was amazing, aside from that one hiccup. Donald H. and Tuff R. did and excellent job installing. Kept us updated t/o the process, and cleaned up well at the end of everyday. This company is worth every penny.

Impressed with the exceptional interior decorating services of the Luxury Remodels Company, we will advise everyone to hire them. They helped us breathe a new life into our old-looking home.

Excellent service and installation.

I can't say enough about everyone I worked with. Kasey was pleasant and professional and set up my appointment with Larry. Larry came to the house and went over the entire project with me and left me feeling so comfortable that I called the next day to go ahead with the conversion of taking out my garden tub and installing a walk-in shower. Brian came to do the work and he was beyond fabulous. He worked long hours for two solid days to get it done before we went out of town. He was always pleasant and when he was finished he made sure everything was clean and nothing was left behind. I honestly can't say enough about this company and the people. If you need any work done, make sure you call them first. Honest, reliable and the work is outstanding.

Wanted to update a shower..and had no friends’ recommendations....found Ross Brower’s website and “took the leap” based on his work description/vision advertised there...my husband and I were super super pleased with not only the final outcome, but the whole experience! He was ALWAyS on time, attentive to our questions, and did perfect work. He made us feel like a valued customer right from the start... quite refreshing in this day and age.
Great work ethic obviously.....

I had my bath/shower combo removed and replaced with a beautiful walk-in shower. I had a specific vision of what I wanted and it was spot on. Matt was my installer. He was terrific at letting me know what he was doing. I was impressed with his skill and work ethic. I would recommended this company 100%
Thank you Matt and owners Scott and Jim.

Steve is honest and straightforward. We plan to work with him again.

We have used Ruidoso for tile installation, interior painting and exterior painting. Their attention to detail and quality of work is unparalleled in my opinion. The tile work include over 1500 sq feet, with two areas using a herringbone pattern and several other areas being 'directional'. They included borders of both solid color and diamond patterned borders to great effect.

Our paint work included white trim and off white walls with a dark accent color on select walls. The result is we feel like we are getting a brand new home.

Phoenix Home Remodeling does great work. We found that Jeremy takes the time to understand what we need. Our experience was a good one and will use Jeremy in the future should the need arise again.

Replaced existing bathtub/shower with stand-up shower. Plumbing fixture installations as well. Best investment ever for me! They were very professional and had it done in no time! It was a bit pricey and had me second guessing but looking back now it was well worth it! Old shower was dangerous for my elderly mother and you cant put a price one safety! The workers were very pleasant to be around and most of all we all love the shower!

Just got out of a lawsuit with this bait and switch scam artist of a company.
run far away do not use signature kitchen and bath. they are awful paid them off just to get them out of our life.
Their positive reviews are a hoax.
Would go into more detail however, I'm over it.
YOU HAVE BEEN WARNED