Best Remodels Tub in Phoenix AZ

Completely unimpressed. I called them this morning just before 9am during their business hours. Their answering service picked-up and I relayed that I wanted to simply speak to someone at the company for about 10m to determine if the project we had was a good fit for them. She proceeded to ask me several questions to gather my contact information and then informed me that no one was available. She offered to schedule a quick call, but the next available time was TWO DAYS later. I politely declined. If this is the kind of intimacy and customer service Phoenix Home Remodeling delivers, I do not plan on ever being a customer.

EDIT on June 24, 2021: After reading this company's response, I increased my rating to 3*. While the response was fair, I do think the impersonal nature of an answering service (not actual company employees), coupled with the fact that availability for a very quick initial discussion was a full 2 days later would still keep me away from engaging. If I am going to work with someone on a project, I'd like to believe that the importance of a quicker response time and a more personal, direct interaction is paramount. Speaking to a third party service tasked only to gather my contact information and mechanically schedule a ~10m call 48 hours in advance does not give me the sense that this company is eager to engage their client base. That said, given the fact that I did NOT use their services, 1* admittedly felt harsh. I wish PHR the best of luck and strongly suggest they reconsider their screening process.

Great price and work

Christina was very helpful and showed me a bunch of different options and I really liked what she showed me all around, she did a great job at explaining prices as well. She knew what she was doing and seemed to be very experienced, she knew what colors would look good on my counter tops as well as my cabinets. All around great service and would recommend to a friend or family member!

Amazing job, quick and easy, two days is all it took ?? price was incomparable.

The Legacy team went above & beyond in remodeling my master bathroom & home.

Legacy’s design team of Debbie & Jeremy helped me select materials & fixtures that worked with the existing character of my home to bring the looks together. The rendering Jeremy did helped me see how the space could be reconfigured & added touches that I never would have thought of that did not measurably impact the cost; they were small items such as a different placement/curvature of a wall & different type/placement of a drain. The thoughtful initial design really made a difference in the final product.

Craig was the superintendent & was fantastic. He handled any issues that came up during the remodel. Craig also, in overseeing the day-to-day work & trades, brought up small tweaks that, again, didn’t really impact the cost but made a big difference to the final look & functionality of the space. He really understood what I was looking for & had awesome ideas that the professional tradesmen & Legacy’s inhouse master carpenters were able to implement right on the spot, such as a different way to light our new sauna incorporating a hard-wired switch, complete with a stained glass effect & creating a built in look for my sauna. Craig also spent weekends working on making my master closet exactly what I wanted and beautiful too (solid pine). I really appreciated Craig’s technical expertise & making my remodel flow smoothly.

Legacy’s inhouse professionals were truly hard working experts at their crafts. Scott, Floyd, Steve & Greg made everything just look gorgeous & also mentioned little things they could do to really make things come together. Scott & Floyd, along with Craig, spent a lot of time creating my master closet & getting the shelving semicircle look/functionality I was going for, including Scott creating a wrap rod design. Additionally, extra matching solid wood around my sauna was added to enhance the look & even the relatively small tasks, such as making baseboard pieces such that they curve around a wall, were done incredibly beautifully by Scott. Floyd created 4 more build in closets made of solid wood that are very sturdy & maximize the closet space. He also installed my front door & master bath cabinets. They look phenomenal & most importantly, work perfectly. I believe many companies can procure nice materials but, without expert installation, it may not be quite right or not hold up well over time. The last two inhouse professionals were Steve & Greg. Steve took great care to make sure things were done how I wanted them, even small things such as hooks at an optimum height & configuration. Greg installed my half wall cabinets in my living room & made them look elegant with the way he built out the baseboards. The inhouse Legacy experts brought out the materials & design to their full potential.

In addition to the folks directly employed by Legacy, they work with a great network of skilled tradesmen. I was really happy with everyone who came into my home. Everything looks flawless, especially the tile work for my shower bench & built-ins. Ken painted my home inside out & made the walls look better than they were before by patching & fixing them, even items I had not noticed before. Everything he did makes my home look polished. Ken also put in/designed a new gate for me that is really stunning as it has an aged wood look.

On a practical aspect, Legacy also made sure that the materials were up to par. They sent my new front door back to the manufacturer twice because it did not meet their standards. It gave me piece of mind that they were making sure things were done correctly, even if I might never have noticed it.

Lastly, on a personal note, all of the Legacy folks were really great to have in my home & were always very flexible with an eye towards making everything about my remodel perfect. Legacy took the initial idea of what I wanted for my remodel & made it something really extraordinary.

Kevin did a great job with the install. The whole team was great from sales (Adam), to keeping us informed through calls and the group text chat. The job was done quicker than we expected. Kevin was nice and explained everything well, and let our son ask questions and chat with him. This was a great experience and we will definitely recommend you to our friends.

Review provided for Cindy Bayne regarding her remodel. “Project Manager Ben and his crew did an excellent job on my kitchen remodel. Prior to the remodel, I had almost no counter or cabinet space. After the remodel, I have both! Ben was an excellent communicator and on site daily. Ben’s team was very professional and neat. The quality of their work was fantastic. The kitchen looks amazing.”

For all your home remodeling or decorating needs, reach out to the Luxury Remodels Company. After hiring their professional and capable team, I have nothing but praise for them. They renovated the two bathrooms in my apartments and helped me decorate the space to my tastes.

The first time I hired this company it was to do a full master bathroom remodel. They we very prompt and dependable. The work was top notch. Since this first job, I have hired the team to remodel a guest bathroom, kitchen, reface a fireplace along with other odd jobs. I highly recommend

Bought this home over a 11 years ago. Shoddy work was done as a fix and flip. No moisture barrier for shower and there was a lot of water damage. Researched companies and found Az BathMasters. Had good reviews and BBB rating. Shower is now beautiful. All fixtures replaced, including light kit (blingy one). Not what I would have normally picked, (went out of my comfort zone, lol) Quartz countertop also put in. All came together nicely. Changed color scheme and looks nice. Now thinking of different tiles on bathroom floor ??

Everyone always wants to call around to find the best contractor for remodeling your bathrooms but if you're looking to just get to the good part, skip all the others and make the call to Eric and Angela at Retro Pro. Why?

1. *They're just good people.* Professional, easy to work with, not pushy and EXTREMELY detail-oriented.
2. *One company.* They don't sub any work out to contractors. Everyone works for Retro Pro - plumbing, drywall, electrical, flooring, tiling - you make 1 call if any issues/questions come up.
3. *Detail oriented.* I am a professional project manager so it's in my nature to want specifics, measurements, plans and answers to my questions. Everyone here gladly shares the details and provides honest assessments.
4. *They're local.* They've been doing this for a long time with nearly a 5-star rating on Google and Yelp. Happy to support local businesses.
5. *Quality staff.* Projects like ours don't get done without people like Omar (project manager) and Oscar. I'm forgetting the tile-guys name :-( All of these guys are hard workers, friendly and did amazing work for us.

We couldn't be happier with the 4 bathrooms they remodeled for us. It was definitely worth the wait!

We could not be more satisfied with our recent bathroom remodels that Planet Remodel preformed for us. The master bathroom was completely gutted and the layout was drastically changed. We had no vision for the space but we knew what we didn't want and communicated with the designer the best we could. She did an incredible job with putting together a layout that fit our needs and our budget! My husband and I were glad the installers that came to our house were with the company for so many years and did such a professional job! They were clean, friendly and punctual. We invite our friends, neighbors and family over just to see our bathrooms now because we love them so much!!! Thank you Planet Remodel for a job WELL DONE! *****

My shower went from functional and ok to WOW in 2 days! Installer was on time, super friendly and unlike so many contractors, cleaned up between day 1 and day 2 and left our home clean when he left. The service and product are truly superior. I highly recommend Home Concepts!!

My wife and I are extremely happy with how everything turned out! We had a entire bathroom remodeled, part of our kitchen updated, and had tile installed in majority of our home. I can’t say enough good things about Phoenix Home Remodeling, they communicated well, met all deadlines, and worked around our schedule.

I had Yourson do two jobs that were done in a timely manner performed by the most efficient and professional workers. I have another job coming up and will definitely hire them.
Pat Krier

Good people very helpful