Best Residential Design And Installation in Phoenix AZ

Waited 12 days for an appointment, the sales rep Brian couldnt complete the job and now we have the start the wait over. OOF. Giant waste of time.

Dwayne and his business are awesome! Very responsive. First to provide a bid and very competitive. Great professionalism and feel comfortable to work with. Glass came and was installed when he said it would. Will use them again for other windows and recommend to you all!

Leo,Charles and Dugan arrived on time! They were very professional and installed 6 windows. I was impressed how they each did their tasks with precision! They cleaned up as if they were never here. Excellent job! Windows look excellent! Thank you!

Thank you LEI, I love my new windows. My house stays cooler and they’re just beautiful. The installers were professional and respectful.

Highly recommend Universal Glass. Excellent customer service and very prompt on getting back to me with their appraisal and setting up an appointment to fix our broken window. High quality work, very pleased with the results.

Prompt high quality work. Very professional!

Professional, organized, and installed a beautiful shower enclosure in our home. It's worth every penny to know it was built right and looks incredible.

My homebuilder uses them to install bathroom mirrors and accessories (towel rods, toilet paper holders, etc). They weren't able to install them prior to us closing on the home and it's been a nightmare getting them to come back. First time they came the master bath mirror was cut wrong so they couldn't install. One of the installation crew stole my neighbors dog that day and refused to admit it until he was told there was video evidence of it. He left to bring the dog back and then they haven't been back.. no showing 3 appointments (12-4pm windows) now with no apology or call to reschedule. I called to verify they were coming today and was told yes but again - no show. Save yourself a headache and avoid this company!

We hired Lasting Impressions last year to do the back half of our home windows and were overall very pleased. Their Salesman, Jeff Boshoven, is awesome, detail oriented and a great, upbeat personality. The drawback was they only do install, not after install clean up of the stucco/paint. So we had to find someone else to perform that which we felt was odd. Their customer service was great, Lori even got my windows all registered with Milgard and was a delight to work with.

Fast forward to this year and we decided to go ahead and do the front half of the house realizing pricing is going up! This time we got more bids and, while Lasting Impressions was not the cheapest, we felt comfortable with them and their great customer service. Jeff once again came out, took measurements and did all his part flawlessly! The install had issues. The guys spent all day on one window. They were banging and trying to jimmy it in so hard, they broke it. Don't understand why they just shave the frame a bit to accommodate the window. The interior detail was lacking this time too, poor caulking and touch up work. They ripped another windows screen.

The replacement window arrived and was installed, but the young man said he was not there to fix the touch up work. So we called Jeff who came over. We pointed out another window that looked odd; hard to tell because it is high up. Jeff said it needs to be repaired and would have the office get on it. We said okay and stupidly paid him, believing all would be done like before. Nope!

Lori, who we had worked with so well the first time now was nonresponsive. I had been asking about the window serial numbers so i could register them and the ripped screen and defective window. Finally, I emailed Jeff and got a reply from someone else. Appears Jeff no longer works there (shocking since he's the only one responsive). Lori sent a snarky email saying I had just sent my email on Friday and she had taken a day off. Well I had actually sent the email 10 days earlier... it all spiraled out of control. Karen stepped in and got our new windows registered, and advised Jeff had put in a repair request on the defective window prior to his departure, he also go the screen replaced.

Now that Jeff is gone and seeing how customer service has gone downhill, we do not recommend Lasting Impressions... their only priority is getting paid. Bummer because we had liked them. We are still awaiting the defective window being fixed... but Lasting Impressions is paid in full so they don't care!

Great customer service and a very fast turnaround on my order, I really didn't even have to wait for one piece of glass to get cut!

IllumiNation Window & Door Co. was absolutely amazing from their responsiveness on my initial call, to coming out to measure our windows, to status of our order and finally to the installation. Their entire team was Professional, Friendly, Courteous and Meticulous. I would highly recommend them to anyone and would not hesitate to use them in the future.

Did a roof for my business and did an amazing job. Super glad I chose a local business instead of a giant conglomerate because the personal attention jim gave to the job was worth every penny.

Gave Phoenix roofing a call because my roof was in bad shape, they came out the following day and inspected my roof. They informed me of a few issues.
1, hail damage
2, previous roofers installed ridge incorrectly,
3, roof was starting to blister
4, had warped decking.

Thought I would be paying a lot of out of pocket to repair damages. Isiah informed me that my roof could be paid for by my insurance company. Gave Farmers a call and Phoenix roofing took care of the rest. Insurance paid for my roof and the code upgrades to insure no further issues.

Phoenix roofing is a wonder company to work with and great with insurance as they got my roof back to code and the only cost was my deductible which was mostly covered by collateral damages.

Need someone to get the job done right the first time give Phoenix Roofing a call.

Thanks for your help,
Matthew

I locked myself out of my workshop outback, before I gave it too much thought I tried to pick the lock myself using YouTube tutorials, and ended up breaking the window to get in. Then I realized just how extensively I had damaged the lock and window by breaking in. I was so sure I'd be paying a bunch of money to a locksmith and glass repair company to get them fixed, that when my brother told me about a shop that did both I was so relieved. I thought it'd cost an arm and a leg to get them done separately so I figured if I could save one or the other by using a2z service pros, I then it'd worth it.

Let me just say that the technician was very kind and didn't even laugh, (despite a hilarious situation) and got the window fixed and the lock replaced in no time. I barely felt a dent in my wallet and I will be contacting them anytime I need handyman! They really do provide services from A to Z!

Preferred Home did an excellant install on 7 windows at my home. They masked inside the home to prevent dust from coming inside . The work was professional with attention to detail and pride in workmanship. I would highly recommend them.

Quality is great. Crew does a fantastic job of installing and cleaning up after themselves.

This team did a great job tinting the windows at our office. It helped with the heat!

RemodAZ has had their license revoked by the Arizona ROC (327194) after 35 disciplined complaints (currently 17 others open) and have been negatively featured on the local Arizona news (Let Joe Know!).

I hired RemodAZ and was one of the “lucky” ones that actually had work performed. “Lucky” (in quotes) because the wait (7 months) and quality of the install was not great. I’ll spare the complete list, but the big two are: One of the installed windows did not seal/close. The doors installed were not sealing and falling off the hinges due to a bad install.

My issues were only looked at after getting the ROC involved. RemodAZ came out and did the absolute bare minimum before abandoning the project again. Then their license was revoked.

I am still picking up the pieces via additional contractors I’ve hired to clean up their work.

Note there is review manipulation for this company on sites like HomeAdvisor (out of state reviews) and Facebook (shell profiles recommending). Do your research before hiring any contractor.