Best Repair Options in Phoenix AZ

Jake is great. Excellent customer service!

Jury is still out. No windows yet!!

My tile/shower guy has used them for a number of years as his glass company to go with on showers. I as a general contractor always have trusted my guy to get it done which he always has. I have also referred clatyon glass to anyone contractor or homeowner asking for a solid referral. I finally give them a call myself because my tile guy is running behind on work and am told I am not on there current list of contractor and they won't deal with me right now. I am told they are not taking on new contractors which I am not I try to explain the situation and it is obvious they frankly don't care. It doesn't matter I was told unfortunately I am not in the system BUT if my tile guy calls they will deal with him when they have the time. It is unfortunate they do good work but apparently when times are good they don't care about the little guy is how I took it even though behind the scenes I have been dealing with them for years.

We had a quote from Mike on Tuesday 11/8 . He was on time, very knowledgeable and professional. He spent over 2 hours here taking time to explain the process and the product selections. We were told we would get an email quote by the end of the day. (he did give us a verbal quote while here). We did not receive an email but waited until Friday 11/11 to call and inquire. The person on the phone apologized, took our information and said we would get an email by the end of the day and a phone call follow up on Monday 11/14 . As of Tuesday 11/15 (a week later ) We have not received an email quote, nor a phone call.

Remodeling a bathtub and shower, converting to a walk-in shower. Everyone that I dealt with from the Homeshow, project discussion/sales, phone contacts and status through installation were great - very cooperative, knowledge of what was to be done, and thorough. This included Marla, John and Luis who were the three that I dealt with in person to define details of the project and installation. I would not hesitate to use them again for any future project.

Good job at a fair price. Would hire again.

ABC Glass representative is color blind, I ordered Bronze, they installed a Black Sliding Glass Door, Told My Wife she didn't need the screen over the south facing stationary 8' wide glass door, in Phoenix. when they were removing the one that was installed. They did not install a new one, I had to do it myself, however it most likely would have been BLACK if they did, I had to change out the BLACK screen on the moving section of the 8' screen to BRONZE myself, Bugs can crawl in under the door between the door and frame, light shows thru at both ends about 3 wide, appears track was cut back too far from factory, BLACK frame installed with ALUMINUM colored Screws !!, I'll have to paint them myself, Frame is bowed due to the frame was not shimmed like a Journeymen Craftsmen would have installed it, Quality of installation is like a 4th grader !! I should have taken heed to the previous reviews, I thought people were just complainers, I didn't even address the lack of finish on the interior that I had to finish myself !! I paid full price and got a Half Ass Job in return, save yourself some heartache, do your homework. I'm a retired General Contractor,

We contacted Renewal by Anderson in October of 2021. We met with a representative and were very impressed by his presentation. We ended up purchasing 2 basic sliding glass doors that were estimated to be put in by late December early January. We got a call in November saying the door were done, and the instillation team should be calling us to schedule the install. After almost 3 months, no one contacted us so my wife reached out to them. We then received a text message saying our doors were not made, but to reach out to the install team. We are now estimated to get our doors in April. I've tried contacted Bob, and several managers and have gotten no response. I would never recommend this company. They only care about the sale and after that you are set aside. Their customer service is the worse I've ever dealt with.

Sears Home Improvement Windows & Doors first major installment was a disaster from day one... and continued to be that way months later! There were many things not done correctly including damage to my wall and floors, and a door lock that didn't work because it wasn't installed properly. Sears was horrible about fixing these numerous problems. When I requested another installer to inspect the job they sent me someone that had no experience at installing so errors in workmanship were not caught or corrected. When I had my 2nd/last installation the new company found another problem that I didn't know about (the patio doors weren't properly sealed) and after my repoting it... they corrected this other installation company's mistake. I still have no idea if there are other installation problems because no one has inspected the first installation. (NOTE : The second installation company Sears hired for my last patio door was excellent.)

FRAUD!! SCAM!! They basically forced/bullied us in to financing window replacements with their financing company, took the money that was shelled out as an advance (was not supposed to be paid out until work was completed) and completed ZERO work. I've filed with the BBB, ROC, and submitted to Channel 3. On my way to get legal representation next. At this point the only thing we want from these liars is that financing to be revoked for work NOT done. Oh, and did I mention, said financing company said there was an interest free, no payment due period until 11.2022 but they have reported this account to the credit bureau's as being LATE (so now we are fighting with them too). Unbelievable. HOW ARE THEY STILL IN BUSINESS?? Make sure you read all the reviews, currently they have five ACTIVE ROC cases and their license expires this month (no submissions to renew either). They do not call clients back, they do not perform contracted work. The owner, Tammy is living high on the hog with all of our financed dollars. SO many people are in the same boat as us - makes me wonder if we should all ban together and file a class action suit? It also grosses me out that I had to use a star but you can't post a review if you don't at least click on one.

First of all Daniel and Aaron were awesome and this is why I'm giving 3 stars.
However Ricki the office person leaves a lot to be desired and is rude.
Sorry but I would NOT recommend this company to my friends unless they get Aaron and Daniel. They were very nice and professional and got the job done quickly.