Best Install Heat Pump in Seattle WA

Davie was professional and kind. Got the job done fast and did great work.

Solved my problem over the phone, saved me time and money. Can't get better than that!

Great company and great technicians!

I left a message with Dylan and he called me back right away. He was able to fit me in the same day, so I was very happy about that. Austin showed up right on time and switched out all my smoke detectors. I unintentionally gave him some bad information so he then spent a few hours troubleshooting a problem that didn't exist. He called in Dylan for back-up and they determined there really was no issue. They were able to laugh it off and didn't make me feel too embarrassed! He then very graciously only charged me for the first hour. I highly recommend these guys and will use them again.

My furnace was out during a freeze right before the holidays. I called and Luanne was super nice and gave me advice on what to check on before making an appt. After I followed her advice to defrost an outlet pipe my furnace worked fine. Thanks so much!

Edwin

I was very pleased with the technician. He was very knowledgeable, professional and very helpful.
I would definitely use them again. They serviced my AC. They did such a good job!
I highly recommend them!

Hands down one of the most professional group of people that I have ever had the pleasure of working with. Benchmark has taken care of our business electrical needs and our home remodel projects for years and have not let us down. Benchmark maintains strict quality control, making sure things are executed to a high standard and always on schedule. Ed is very knowledgeable, communicative, trustworthy, and always a pleasure to work with. As a general contractor, I always recommend Benchmark to my clients. I know that my clients will be in good hands and the electrical process will be as smooth as possible! I would highly recommend them.

Very efficient crew and extremely friendly! Great job....

So in spite of the fact that OHM electric overcharged for invoices the last time we hired them and we finally had to call to get them to straightened out the matter before paying, against my better judgement I hired Ohm again. I will say Alfred is a fairly competent electrician but Ian the guy who books the appointments and does the billing proved to be an absolutely nightmare, who can not be trusted with the truth. Please note that fact in that any response to this review by Ian will certainly be a misrepresentation .

So I scheduled the service at my address on line through their web site and then by calling. Both times I gave him my address and confirmed it. Then the night before they were suppose to come, all of a sudden he sends a text to my son, cancelling the appointment, because he alleges that we did not confirm the address for yet again, a third time,!

Apparently Ian sent an email which I did not notice wanting a third confirmation He triumphantly cancelled the appointment, even though he could have just taken the time to text or call to confirm the address if he still had doubts. Well we took off that morning to await them at the project and suddenly we got noticed that they was not going to show up. I feel like charging him for my time,

When I complained about his sudden cancellation, he told me I was unprofessional! Now that is an oxymoron if anything not only because all the unprofessional behavior was on the part of Ian whose tone was increasingly arrogant but the fact that he was the professional doing the business, and I was simply a customer who had given him all the contact info he needed if he had any questions,

So after unprofessionally cancelling the service on a whim, I decided never ever to use this company again, a fact I conveyed to them in no uncertain terms. There are in fact lots of other professional electricians that show up on time and don't try to shift the blame on to the customer after mistakes of their own making!

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