OHM Electrical Contracting

I could not be happier with my experience working with Ohm Electrical. I had a pretty massive knob & tube wire removal project for my home and they:

- came in with a bid that was HALF the cost of the two other bids i received
- completed the work exactly on time and at a high quality
- ended up costing even less b/c they identified work in the original bid that wasn't ultimately required
- communicated well the entire time

I also requested a quote a while back for my kitchen remodel and really wanted to go with Ohm Electrical but the general contractor I hired recommended his own guy. I regret not pushing to go with Ohm on that one!

OHM Electrical has been a pleasure to work with. From my first contact with Ian and quote visit with Alfred through to efficient, professional work completed more quickly than expected by Giuseppe and Justin, I highly recommend this fantastic team. They were able to answer my questions and offer a terrific solution for my project.

After installing new siding on our home, we had an issue where a circuit breaker would constantly trip. This left us with no power to 1.5 of our 3 bedrooms. Within 48hrs, OHM was able to come on-site (free) and produce a quote to troubleshoot the issue. Not only did they provide the most detailed estimate of the contractors we had come on-site, Alfred also greatly impressed us with his willingness to explain the process and answer any questions.

A week later, we had Chris and Justin at our house performing the troubleshooting. Just like with Alfred, they were on time, extremely polite/professional, and very responsive to all of our questions, including some that extended beyond the current issue at hand. Alfred also stopped by halfway through the service call and was able to give us an impromptu walk-through of potential additional options to address a separate, underlying concern Chris and Justin had found. However, Alfred was also very pragmatic in making sure we didn't take on unnecessary cost/work as he actively sought to understand what our actual needs/goals would be in order to determine if the additional work was necessary. Oh, and did I fail to mention they found the issue and fixed it in the same visit, not causing us to incur any additional charges from the troubleshooting quote (aside from materials)? =)

Overall, they were great, well priced, and very customer-centric. If/when we have any future electrician needs, we will be reaching back out to OHM and happily recommending them to others.

*NOTE: Our home is from the '40s with a LOT of unique electrical design choices that OHM had to overcome, further adding value to the service they provided!

So in spite of the fact that OHM electric overcharged for invoices the last time we hired them and we finally had to call to get them to straightened out the matter before paying, against my better judgement I hired Ohm again. I will say Alfred is a fairly competent electrician but Ian the guy who books the appointments and does the billing proved to be an absolutely nightmare, who can not be trusted with the truth. Please note that fact in that any response to this review by Ian will certainly be a misrepresentation .

So I scheduled the service at my address on line through their web site and then by calling. Both times I gave him my address and confirmed it. Then the night before they were suppose to come, all of a sudden he sends a text to my son, cancelling the appointment, because he alleges that we did not confirm the address for yet again, a third time,!

Apparently Ian sent an email which I did not notice wanting a third confirmation He triumphantly cancelled the appointment, even though he could have just taken the time to text or call to confirm the address if he still had doubts. Well we took off that morning to await them at the project and suddenly we got noticed that they was not going to show up. I feel like charging him for my time,

When I complained about his sudden cancellation, he told me I was unprofessional! Now that is an oxymoron if anything not only because all the unprofessional behavior was on the part of Ian whose tone was increasingly arrogant but the fact that he was the professional doing the business, and I was simply a customer who had given him all the contact info he needed if he had any questions,

So after unprofessionally cancelling the service on a whim, I decided never ever to use this company again, a fact I conveyed to them in no uncertain terms. There are in fact lots of other professional electricians that show up on time and don't try to shift the blame on to the customer after mistakes of their own making!

I live in a vintage camper trailer with dated and poorly done wiring. I called after one of my lines stopped working. Alfred quickly diagnosed and repaired the issues, while also providing useful electrical information.

I didn't even know where to begin with this project. It was a huge help to have OHM on the job. Charging from wall power was a totally non viable situation but now I'm on my way to joining the 21st century. Thanks OHM!