Best Thermostat Repair in Phoenix AZ

After the frustration that was working with our home warranty and another AC company to ultimately get nowhere with our AC unit, I had asked on NextDoor for a good recommendation for a trustworthy company to work with.

A & M Mechanical was brought up. I did some research and noticed there was nothing but positive feedback. I called and spoke with Amy. She spent almost 30 minutes with me going over our entire history of duct work and AC issues to fully understand what was going on before scheduling a diagnostic and possible repair for the next day.

Mark came out and I remember it was a particularly cold and wet day. Plenty of clouds and morning rain. He introduced himself, took a look at the duct work repairs we had done with the prior AC company through our home warranty and did a thorough inspection of our unit. He found that our refrigerant was almost completely empty and also found the source of our leak. He shared with me videos and photos he took and explained, in detail, why we were having issues and gave a rough estimate as to how much the repair would cost. He let me know Amy would get back to me later that day with a breakdown. She sent me the cost for repair, cost for a new unit that was the exact same model as our existing which would save us $1,000 as we could use our existing fitting and the cost for a new higher end unit.

We selected the 2nd option, Amy came to our home to have us fill out the paperwork since we had a newborn and leaving the home was difficult and had a crane and AC unit at our home, being installed, 2 days later! Not only that, we upgraded our thermostat to a new Honeywell smart WiFi unit. Mark did an amazing job and explained everything on how to setup, how to use our AC and avoid certain pitfalls like pre-cooling our home before on-peak, etc. Amy even came by a few days later with all of the paperwork, warranty documentation that they submitted on our behalf and follow-up to see how everything was performing.

A & M goes the extra mile. I didn't feel like we were just working with another business. I felt like we were working with friends that we could trust. Having peace of mind for the next 10 years with our unit and our daughter is invaluable.

Great and professional service, honest prices , we will definitely keep their phone # for future services, RECOMMENDED!

Ben was terrific to work with. My system needed a 2 cycle thermostat and he took the time to pick up the correct one and complete the installation. I will certainly use their services in the future.

Awesome job as usually. Thanks for being amazing!

Nathan came out 20 minutes after I called him got my ac problem diagnosed and is coming back to get it all working properly thank you so much man my wife and I appreciate it very much!

It was super easy to setup an appointment and our tech showed up on-time was very informative and friendly. We would for sure call them again with any issues!