Best Kitchen Remodeling And Design in Phoenix AZ

John did an awesome job on putting our wants for a master shower together and urs beautiful. He personally came to check progress daily.
Michael does a great job, with excellent workmanship, knowkedge, courteous and professional. Shane did great too.
The tile people did exceptional work finished, and finally the glass was done with top work too !

Highly recommend.

We had five quotes and his understanding of what we wanted and his attention to detail was by far the best. His price was great and we are so pleased.

Remodeling with Phoenix Home Remodeling was AMAZING! We completely remodeled the second level of our home: master bathroom, guest bathroom all flooring on the second level including a dual staircase. From the ease of scheduling the initial appointment to the final walk through each step of the way exceeded our expectations!! Jeremy, Mark, Ben and Townsend were a pleasure to work with. Their dedication and attention to detail, scheduling of each part of the remodel and the the quality of work completed was exactly as promised. Home remodel projects can get off track with problems or issues and we were pleased that our whole remodel was right on track or completed earlier than expected. We were always informed of any slight change of plan and the communication through the whole process was outstanding. Thank you Jeremy, Mark, Ben and Townsend! We LOVE our new home! We highly recommend Phoenix Home Remodeling!!

When we initially made our purchase with Jacuzzi Bath the manger called to congratulate us on our purchase and promised the the installation process would be exceedingly above our expectations. The job was supposed to take 1 day, but the contractors were not able to finish that day. Not a big deal. On the second day, we were advised that they had the wrong size shower door and would not able to finish the job. I asked the contractor to relay our request to have the shower door expedited as I was paying a substantial amount of money and now the conversion was not completed timely as promised. Four days passed I received no communication from Jacuzzi Bath of AZ or an apology for the mix up. On the fourth day, I had to reach out to the sales rep via email, who had a customer service agent call us. The sales rep did not call us or respond. I expressed my concerns to them at that time. She said she would reach out to management to see if there could be some sort of compensation for the distress, but never heard anything more of it. I was kept informed from that time on to get our shower door installed. From start to finish the installation process took approx 2.5 weeks. I did finally get a call from the general manager with his sincere apology and his willingness to make things right. Thank you Chris for stepping up to resolve our concerns.

Donald H. and Blake K. did an amazing job with our new shower. Professional, knowledgeable, super friendly, even with our dog. Took great care of our home inside and out during the process. The shower looks so awesome. Thank you.

They were ON it! Got all of my tasks done quickly and at a reasonable price. Love this company. Will use again. Highly recommend.

I had Homework Remodels update the kitchen and laundry in my Haver home and I couldn't be happier with how things turned out. It is really a stressful time to have your kitchen torn up for weeks but all the people I interacted with during the remodel were great and provided excellent quality work. I just love my kitchen everyday (still pinching myself after 2 years) and get nothing but compliments from everyone that comes over. I recommend Steve and his folks at Homework Remodels.

Greg

Good!!

Just remodel was at the Home Show and I gave him my number for a free in home estimate. He came out in 2 weeks and took measurements and said he would send me an estimate in about 2 weeks. After a month had gone by, I hadn't heard from Don Houghs. (The owner) I left him a few voicemails and heard nothing. 2 months later I received a text message saying he had withdrawn from the bidding process. When I asked why, he said he was too busy to take on my job. After 2 months? Didn't even have the courtesy to call me and speak with me. Just a text. I wouldn't use this company ever again. Very unprofessional....

Our experience was incredible from start to finish. Jim did a great job explaining how the project would go, Marvin was great to work with and Alex is amazing. He was always on time and kept the work area clean and organized. Communication throughout was very good. The additional people that assisted Alex were professional and respectful as well.

Sunset Tile is like a well oiled machine. We had a complete bathroom remodel. They are busy and we were on the list four months. It was completely worth the wait. They showed up everyday they said they would and cleaned up before they left. Our project manager was Kevin and Luis was the main employee on site. A big shout out to them and all the other employees involved. We will not shop around for our kitchen remodel. We will go directly to Sunset.

Scotty did 2 full bathroom remodels for us! My stress was relieved instantly the minute he agreed to take on our project. Scotty communicated how things were going the whole way through. These bathrooms needed absolutely everything and some! Scotty's eye for detail and perfection made the home beautiful! We'd for sure recommend Az Bath Masters.

I will do my best to touch on all areas, both good and bad!

LENGTH OF TIME QUOTED TO COMPLETE JOB - 45 days
LENGTH OF TIME IT TOOK TO COMPLETE JOB - 171 days

Timeliness: Demo began 9/10/18 and job was not complete until 2/27/19. We went days/weeks where no one showed up to work on the house. After they cut a post tension line, the project sat for over 2 weeks with nothing being done!

Craftsmanship: 90% of the trades they sent over were excellent! They did great work, had great attitudes, and cleaned up after themselves before leaving. The completed work looks great!

Planning: To give a few examples - the flooring guys came over to install, but there was no flooring dropped off the night before install. Drywall guys showed up, but city inspection was not signed off, so drywall could not be done. Anytime a trade leaves, they move onto another job, and yours gets pushed back again!

Communication: HHI will only call you when they are looking for another payment. Other than that, you will need to call them to get an idea when to expect someone at your home to do any work. They use an online tool/portal called Buildertrend and Faztimate. Buildertrend will notify you when your job is rolled back, you will then need to call HHI and ask why. Both systems I find difficult to use. I have requested HHI email me info, but they refuse, and direct me to their portal.

Cost: Lets just say they wrote an allowance for a custom door at less than $300. When they sent someone out to measure the door, I was quoted $5700.00. When I pushed back, I was told Oh yeah, thats Frankie, he is expensive. So they sent another person out that quoted $1100.00. . . . . . . . .

Professionalism: The owners don't have the first idea what this is! They take no responsibility and point fingers at the customer nonstop. They send snarky text messages and even threaten to sue you!
For example, final door was painted on 2/27, and Brandon emailed me that evening stating Here is the copy of the late bill you owe. How am I late paying you when you just finished the job a few hours ago?? I have asked both Danny Holtzman and Brandon Holtzman to email me a breakdown of charges, to reflect changes made and credits, but am told we have already credited everything we are going to credit. After telling Brandon I would be going to ROC, YELP, and news stations for help, he threatened to sue me. He made it clear he has a team of attorneys, so it's not an issue for him.

Now the job is done, but I have no clear answer on what the balance truly is. Danny and Brandon have not sent me an itemized summary showing corrections and credits, and claim they don't need to supply it to me either. As of my last phone call with Brandon, he is busy with his kids sporting events, isn't in front of a computer all day, and will look into it later. I just want to pay what I truly owe, and move on with my life!

Very pleased with the final product. The worker was professional and very efficient with all tasks. I highly recommend this company. The drywall guy is an exceptional taskmaster with great attention to detail. I had no idea it would look this good. I’m glad I undertook this project and I’m glad I chose TWD.

A couple years ago a friend gave me a recommendation for a contractor she used as I was getting ready to do a big remodel of our master bathroom & bedroom. I called and Ross promptly called me back. He told me he would come out and look at what we wanted to do and would then give us a quote. Well, he came over on a Saturday and met with my husband & I. Ross had a lot of good suggestions we went with. We relied on his expertise and reputation and we are so glad we did! Our project turned out better than I could have imagined! Everyone who has ever seen it is blown away. Ross is a perfectionist and I really appreciate that about him. He was at our house, on time every day of the project. Fast forward 2 years. We decided to remodel our guest bathroom and I didn't even have to think about it. If Ross couldn't do it, it wasn't getting done. He has spoiled us because he takes such pride in his work. You can count on Ross to do an outstanding job! If I could give him 10 stars, I would. If you want the best...call Brower Remodeling Group!

There were many things that went wrong with our remodel, but I'll keep it rather short.

1. We had two project managers. One got fired. The other was intoxicated on nearly every occasion that we spoke to him. He would angrily call us up on weekends and interrogate us about when the contractors left our house. On another occasion, he claimed that he was probably drunk when he took our call at 3:30pm on a Thursday. So drunk that he didn't remember it. He accused us of lying until he looked at his phone receipts. Our sink detached from our counter about 4 months after completion and after several no-shows, I confronted him about it. He hung up on me.

2. We received a design for our kitchen and we only asked for two things specialized cabinets: a cubby cabinet and a spice rack pull-out. Both cabinets were forgotten about. The spice rack was added after completion. The cubby stayed the way it was because the project manager told us there was nothing they could do now and it would require the tear down of the backsplash. We should have pushed back on this, but we didn't. Our design, in total, was missing the two specialty cabinets we asked for as well as additional cabinets that could not be added due to a lack of space.

3. At some point during the re-install, our dishwasher was damaged. It was placed back in and leaked ever since. Now our new cabinets are removed due to the water damage. Maxum sent a contractor to come look at the damage. He said that Maxum would get back to me. That was a week ago and I'm tired of waiting for them to do the right thing as we have always been patient.

Do yourself a favor and look at their ROC cases (ROC 202770). Two cases have led to discipline or resolution and meanwhile there are two pending cases. Please avoid this company.

We hired Ben from Champion to remodel our newly purchased home. He did a superb job, and was a pleasure to work with. His crew was professional, clean, punctual, and completed the project on schedule. Ben and his crew are true craftsmen, and if your looking for a contractor that doesn't cut any corners and does incredible work you need to hire Ben.

They never returned my calls.

I hired PJ Hussey to completely remodel my condo, including the kitchen, two bathrooms, flooring, light fixtures etc. From start to finish it was a good experience. All of their employees that I came into contact with were pleasant and helpful, especially Frank and Kevin. Everybody was very patient in answering my many questions and working around my timeline. The project manager, Kevin, was a pleasure to work with. He was very proactive in keeping me informed about the project and was very responsive to any concerns I had. His communication really reduced my stress level during the project. The remodel turned out great and I would definitely use them again.

Love this place. Beautiful show room. Great service. Family owned. Awesome to see the company in the neighborhood.

We were looking to get our standard size walk in shower redone. Tear it down to the studs and bebuild. The designer that showed up was very nice, knowledgeable and had a good but long presentation. After picking out what we wanted, she showed us the price....$18,000!!! We told her our budget was around $6,000 up front. Even when we got rid of basically everything we liked and went down to the standard product, it was still $14,000. I'm not even sure why she stuck around to do the presentation and have us pick out what we liked knowing she couldn't come close to our budget. Shop around before you settle...this was outrageously overpriced for what we wanted done.