Best Interior And Exterior Repairs in Phoenix AZ
Giving 3 stars for the estimate experience I had today. I have a very very small bathroom that needs to be remodeled. I have had a few other contractors come out to give me quotes. All quotes lived in the $10,000.00 or less zone. Steve quoted me $45,000.00 plus $2000.00 redesign plan. I was shocked and explained that we would not be spending anything near that amount.
I wish I would have been told over the phone before taking the time to work from home that they are a very high budget contract company so we would not have wasted my time or their time. I would never pay 4x the quoted amount from others let alone have them come out to quote me that. I recommend informing potential customers over the phone ahead of time in the future.
homeworkremodels.com
I wish I would have been told over the phone before taking the time to work from home that they are a very high budget contract company so we would not have wasted my time or their time. I would never pay 4x the quoted amount from others let alone have them come out to quote me that. I recommend informing potential customers over the phone ahead of time in the future.
4105 N 20th St Ste 210, Phoenix, AZ 85016
Holtzman estimated its team would begin work on our project in May 2022, with a ‘conservative’ estimated completion date of October 2022. (Timeline was important to us because our first child was due in January) did virtually nothing over the first three months; employees visited the site 6 times during that time period. Work did not begin until September 2022, after we expressed concerns to owner and assigned a new superintendent; at that time, owner estimated December completion. It is now mid-January and work is ongoing. We brought our newborn home to a rental and have no idea when we will be able to return to our house.
We went with Holtzman because of their online scheduling/calendar tool. This tool is supposed to allow the client to (1) get a sense of what is happening when, in terms of the overall project timeline and (2) know which tradesmen are coming to the site on which day. It did not deliver on either account, as the calendar is almost never kept up to date or filled out more than a few weeks into the future. As far as the overall project timeline, we asked superintendents and the owner for a project schedule at least 20 times. The most we got (verbally) was a tentative date. As far as knowing when specific tradesmen and inspectors would be there, people would show up when no one was scheduled (including an inspector who needed a $300 check), or, conversely, we would make sure we were available only to have them not show up. The lack of scheduling was not just inconvenient; it had a big impact on the project itself, because no one seemed to be ensuring various jobs were being done in the correct order. Work had to be undone/redone, wasting everyone’s time.
We hired a residential architect to draft detailed plans for the home addition. Plans were signed off on by mechanical, structural, electrical and plumbing engineers, as well as the city of Phoenix, which permitted the project. The Holtzman team had full-size copies of these plans at the site. Various Holtzman employees and subcontractors repeatedly disregarded the plans, creating a cascade of problems. There are too many instances of the plans being ignored to list them all, examples include (1) discarding an electrical panel that was supposed to be relocated and installing the new electrical panel in the wrong place, affecting where the HVAC unit could be installed (2) installing the primary kitchen window 2 inches lower than indicated, jeopardizing ability to install outlets and switches where indicated (3) building master bath ceiling at wrong height (4) ignoring instructions to slope the slab under the new master shower, later requiring the slab to be redone, and so on.
After repeated attempts to work with our first superintendent, Joe Clark, to resolve concerns about lack of progress and poor organization and communication were unsuccessful, we asked Joe to coordinate a meeting with company owner Brandon Holtzman. He misled us, setting a meeting with Brandon for Saturday at the Holtzman offices. After showing up for the meeting, we found out that Brandon was out of town and didn't know about the meeting. Joe showed up late and we questioned him about Brandon’s attendance, Joe started yelling at us to “Get the f-ck out of here (the Holtzman office.)” He then followed us out as we got into our car and continued to stare at us as we left. Brandon was apologetic about the incident and assigned us a new superintendent, but it was still jarring. Under the second superintendent, the team left our property completely unsecured one day: front door unlocked, back door left wide open, side gate left open, keys to home left in construction area, and lockbox left open with correct code displayed. When we expressed our concern, the superintendent blamed us for not living there at the time (despite being strongly encouraged to move out during bulk of the demolition and construction phase) and told us he “never signed up for being the gate keeper.” Our third and current superintendent, Cory, has been one of the only redeeming aspects of working with the company.
www.holtzmanhomeimprovement.com
We went with Holtzman because of their online scheduling/calendar tool. This tool is supposed to allow the client to (1) get a sense of what is happening when, in terms of the overall project timeline and (2) know which tradesmen are coming to the site on which day. It did not deliver on either account, as the calendar is almost never kept up to date or filled out more than a few weeks into the future. As far as the overall project timeline, we asked superintendents and the owner for a project schedule at least 20 times. The most we got (verbally) was a tentative date. As far as knowing when specific tradesmen and inspectors would be there, people would show up when no one was scheduled (including an inspector who needed a $300 check), or, conversely, we would make sure we were available only to have them not show up. The lack of scheduling was not just inconvenient; it had a big impact on the project itself, because no one seemed to be ensuring various jobs were being done in the correct order. Work had to be undone/redone, wasting everyone’s time.
We hired a residential architect to draft detailed plans for the home addition. Plans were signed off on by mechanical, structural, electrical and plumbing engineers, as well as the city of Phoenix, which permitted the project. The Holtzman team had full-size copies of these plans at the site. Various Holtzman employees and subcontractors repeatedly disregarded the plans, creating a cascade of problems. There are too many instances of the plans being ignored to list them all, examples include (1) discarding an electrical panel that was supposed to be relocated and installing the new electrical panel in the wrong place, affecting where the HVAC unit could be installed (2) installing the primary kitchen window 2 inches lower than indicated, jeopardizing ability to install outlets and switches where indicated (3) building master bath ceiling at wrong height (4) ignoring instructions to slope the slab under the new master shower, later requiring the slab to be redone, and so on.
After repeated attempts to work with our first superintendent, Joe Clark, to resolve concerns about lack of progress and poor organization and communication were unsuccessful, we asked Joe to coordinate a meeting with company owner Brandon Holtzman. He misled us, setting a meeting with Brandon for Saturday at the Holtzman offices. After showing up for the meeting, we found out that Brandon was out of town and didn't know about the meeting. Joe showed up late and we questioned him about Brandon’s attendance, Joe started yelling at us to “Get the f-ck out of here (the Holtzman office.)” He then followed us out as we got into our car and continued to stare at us as we left. Brandon was apologetic about the incident and assigned us a new superintendent, but it was still jarring. Under the second superintendent, the team left our property completely unsecured one day: front door unlocked, back door left wide open, side gate left open, keys to home left in construction area, and lockbox left open with correct code displayed. When we expressed our concern, the superintendent blamed us for not living there at the time (despite being strongly encouraged to move out during bulk of the demolition and construction phase) and told us he “never signed up for being the gate keeper.” Our third and current superintendent, Cory, has been one of the only redeeming aspects of working with the company.
1625 W University Dr UNIT 112, Tempe, AZ 85281
We have a beautiful kitchen! We had very friendly and competent administrative staff and contractors. It became evident early on that their desire to have a satisfied customer was not only verbal but in action. As in most construction there are hitchups along the way, but big or small they were quick to make it right.
The renovation was a little above our budget, but we are really happy! You get what you pay for. The peace of mind of having responsible and trustworthy workers throughout the project made it all worth it!
Our remodel consisted of tearing out all existent (35 year old) cabinetry and “ceiling of lights” in the kitchen, installing new cabinetry, granite countertops and sink, tile backsplash, new dishwasher, disposal, and sink fixtures and recessed lighting and drywall repair. Scheduling for workers was done in an organized manner and an online calendar assessable to all interested parties was maintained with new updates when necessary. Everything was done in a timely manner, with an open line of communication from start to finish. We love the staff and all the contractors associated with TWD. Keep up the great work!
www.twdaz.com
The renovation was a little above our budget, but we are really happy! You get what you pay for. The peace of mind of having responsible and trustworthy workers throughout the project made it all worth it!
Our remodel consisted of tearing out all existent (35 year old) cabinetry and “ceiling of lights” in the kitchen, installing new cabinetry, granite countertops and sink, tile backsplash, new dishwasher, disposal, and sink fixtures and recessed lighting and drywall repair. Scheduling for workers was done in an organized manner and an online calendar assessable to all interested parties was maintained with new updates when necessary. Everything was done in a timely manner, with an open line of communication from start to finish. We love the staff and all the contractors associated with TWD. Keep up the great work!
2400 W Union Hills Dr Suite 110, Phoenix, AZ 85027
Upon a bathroom remodel we wished done, we called Legacy Design. At first the lady Beth was very helpful. Going through ways to save but knew what we wanted. Our job was not big at all just a simple shower remodel to a walk in for an older woman who needed it.
We set up the appointment. My schedule is very tight and my time like anybodies is very valuable. Well they pretty much completely did not show. The next day Beth apologized and took requirements for the remodel and said she would call me back with an estimate as making it out that day would be impossible with such a busy day she can't even make up for missing out on an scheduled appointment but I still gave them the benefit of the doubt.
She called back but this time her tone was different. She was not as cheery as before and sounded like she was making excuses for us to not want to take the job or a reason. by giving an outragous estimate nearly 3x the amount that other experienced contractors were offering for the bid and a reason for her guys not to make an actual appointment to give us a real estimate.. I asked her to send me the estimate via email and said she would get it to me and I would have called her back after I reviewed it. Never received the email nor follow up call.
Even though our job was small, they all start somewhere and referrals, word of mouth, go along way in adding business. I can not recommend this business as its product may be amazing as I am sure it is, but its service is disappointing.
www.legacyaz.com
We set up the appointment. My schedule is very tight and my time like anybodies is very valuable. Well they pretty much completely did not show. The next day Beth apologized and took requirements for the remodel and said she would call me back with an estimate as making it out that day would be impossible with such a busy day she can't even make up for missing out on an scheduled appointment but I still gave them the benefit of the doubt.
She called back but this time her tone was different. She was not as cheery as before and sounded like she was making excuses for us to not want to take the job or a reason. by giving an outragous estimate nearly 3x the amount that other experienced contractors were offering for the bid and a reason for her guys not to make an actual appointment to give us a real estimate.. I asked her to send me the estimate via email and said she would get it to me and I would have called her back after I reviewed it. Never received the email nor follow up call.
Even though our job was small, they all start somewhere and referrals, word of mouth, go along way in adding business. I can not recommend this business as its product may be amazing as I am sure it is, but its service is disappointing.
7750 E Gelding Dr SUITE #4, Scottsdale, AZ 85260
Great experience! We hired them to convert our tub to a handicap shower.
They arrived on time, finished on time, cleaned up after themselves, and the final product is so nice! We will definitely use them again!
www.planetremodel.com
They arrived on time, finished on time, cleaned up after themselves, and the final product is so nice! We will definitely use them again!
2231 S 48th St Suite 106, Tempe, AZ 85282
Great service! On time and technician explained everything and was affordable.
www.sheworkshomeremodeling.com
Phoenix, AZ
I appreciate the experience Russ and his team has. He provided good advice and great workmanship while working through the small or big projects.
desertviewarizonallc.com
Phoenix, AZ
80z neighbor Contracting is top-notch. They are number one in the valley. They have helped me with all my home improvement needs.
www.azneighbor.com
11042 N 24th Ave #101, Phoenix, AZ 85029
Review provided for Cindy Bayne regarding her remodel. “Project Manager Ben and his crew did an excellent job on my kitchen remodel. Prior to the remodel, I had almost no counter or cabinet space. After the remodel, I have both! Ben was an excellent communicator and on site daily. Ben’s team was very professional and neat. The quality of their work was fantastic. The kitchen looks amazing.”
az.123remodeling.com
5635 N Scottsdale Rd Suite 200, Scottsdale, AZ 85250
Unreliable and unprofessional. Everado strung us along for months promising he would be able to complete our project, but he had other projects in front of ours. We patiently waited for more than eight (8) months (since August 2022). He setup an appointment to meet at our house at 8:00 a.m. this morning to go over final details prior to signing the contract for a 60-80 thousand dollar ramada. My wife texts him in the morning to text her when he arrives and that I would meet him outside. Everado responds asking if she saw the email he sent last night. We open the email - sent after midnight less than 8 hours before he was supposed to meet with us - and the email says he can't meet with us and that he won't be able to build our ramada due to staffing issues and because he is behind on other projects. Avoid. Everado will string you along and waste your time.
www.rhinoconstructionaz.com
3305 S 80th Dr, Phoenix, AZ 85043
I requested the installation of a skylight shade from Angi. The skylight isn't more than 8-9' off the ground . I ordered the 24x24 custom shade from Amazon and it's still new in the box. After sending them pics of the skylight, the quote I received was $245. That's more than $110 an hour because I can't imagine the job will take 2 hours to install. Needless to say I won't be using Handyman Connection and I've alerted Angi of this exorbitant quote.
www.handymanconnection.com
2990 E Northern Ave # A101, Phoenix, AZ 85028
Acuity Builders did a fantastic job. They were able to fit within the expenses covered by my insurance and finish the work sooner than anticipated. They removed the old floors and baseboards, painted the house inside and out, put new floors in and had someone come and clean the entire house. I highly recommend them to anyone looking to get any work done on their home!
www.acuitybuilders.com
Phoenix, AZ
This company was responsive and easy to communicate with, answering any questions or concerns promptly and clearly. Thank you!
www.luxremodels.com
9096 E Bahia Dr STE 103, Scottsdale, AZ 85260
We had Brian come in and do our drywall work and he also added beautiful baseboards to finish our kitchen island. We also had him install our water heater. Brian is a top-notch professional. We would highly recommend him.
homeimprovementsandmoore.com
Phoenix, AZ
We sincerely recommend Project Construction LLC for any home project. We design and manufacture custom cabinetry for Robert Valenti and worked with him to design and make all the cabinetry for his project. The entire project was so clean and well managed. The level of professionalism and expertise was exactly what we enjoy working with. We hope to be working with him again soon.
projectconstructionaz.com
6507 E Vernon Ave, Scottsdale, AZ 85257
I flip homes and Serranos Surfaces did the granite for this home. This was a pretty good size job and they were amazing would highly recommend them.. Thank you Keith ?
serranossurfaces.com
5243 E Washington St, Phoenix, AZ 85034
Randy is always on time. We had a list of items, and he got it done in 2 half days. We will definetely hire him again if I have another project.
www.atrhandyman.com
2030 W Baseline Rd #182, Phoenix, AZ 85041
The folks at Home Solutionz - Phoenix were caring, professional, and enjoyable to work with - both in-store and on the job site, at our home. They helped us find more eco-friendly materials, going over options and pulling samples from storage. They have an appreciation for the art and craft of flooring and took the time to explain nuanced differences in the materials. They worked with us to make adjustments so we could stay within our budget. Their work crew was super helpful, friendly and diligent.Home Solutionz - Phoenix
homesolutionz.com
4645 S 36th St, Phoenix, AZ 85040
We had broken a window during a remodel and had to have it replaced. We chose them in October 2020 as the sales person said they could do it quickly since he has an order with a builder, and to make sure everything matches in the space since they had aluminum frames, we ordered 5 total windows and a double sliding door to replace a window and a door. In late January/early February they were finally out to do it as they had some issues with the manufacturer getting them windows, and there was no communication from RemodAZ with updates until we started to hound them. 12 weeks after anticipating 8 weeks, and had to put our flooring install on hold since the door changed the wall line a bit.
The installation was a horrible 5 day ordeal, shoddy new framing work leaving doors and windows being out of plumb/tweaked so they are really hard to open and close, my family won't even use one side of the slider. They also broke the new window during install which was the replacement for the one we broke that started this all, but they assured me they ordered the window on the spot, there are gaps in the aluminum frames on some of the windows and the paint is horrible. These windows and doors seemed to miss Quality Control altogehter. About a month after install, they sent someone out from the glass company who confirmed they were installed incorrectly, but just sprayed some silicon lubricant and did no thing with the frame elements that were supposed to be replaced with the slider due to paint defects and operation, nor the broken glass. Then nothing from them until May when Anna let me know they could not get the aluminum any longer which is months after it was ordered, but could replace in Vinyl. I told her they would all need to be replaced to match, but she couldn't respond as she was just the messenger, I asked to talk to someone who could actually make decisions for the company.
Continued silence for another month, then I get a message from Anna saying Tammy is coming out with the glass guy to finish on June 16'th, which was confirmed between 10 and 1, and on the 16th no one came out - no call no show. We were home so this was not a missed connection. On June 22nd I get a message from Anna threatening to take me to court for not being able to finish. I still don't have my kitchen together since the window still needs to be replaced. They have made no effort on their end and don't come out when they 'confirmed' they would. I reiterated that they need to have someone. I had to fix problems they created by not doing the drywall and electrical work correctly. I replied to the text saying someone who can make decisions would need to contact me, now in text as clearly everything should be in writing, and no response yet.
I would not recommend RemodAZ, my house is still not done and we still have a broken window, but they are constantly delaying and now threatening when this 8 week project turned into 9 months, all for 5 windows and a door.
The installation was a horrible 5 day ordeal, shoddy new framing work leaving doors and windows being out of plumb/tweaked so they are really hard to open and close, my family won't even use one side of the slider. They also broke the new window during install which was the replacement for the one we broke that started this all, but they assured me they ordered the window on the spot, there are gaps in the aluminum frames on some of the windows and the paint is horrible. These windows and doors seemed to miss Quality Control altogehter. About a month after install, they sent someone out from the glass company who confirmed they were installed incorrectly, but just sprayed some silicon lubricant and did no thing with the frame elements that were supposed to be replaced with the slider due to paint defects and operation, nor the broken glass. Then nothing from them until May when Anna let me know they could not get the aluminum any longer which is months after it was ordered, but could replace in Vinyl. I told her they would all need to be replaced to match, but she couldn't respond as she was just the messenger, I asked to talk to someone who could actually make decisions for the company.
Continued silence for another month, then I get a message from Anna saying Tammy is coming out with the glass guy to finish on June 16'th, which was confirmed between 10 and 1, and on the 16th no one came out - no call no show. We were home so this was not a missed connection. On June 22nd I get a message from Anna threatening to take me to court for not being able to finish. I still don't have my kitchen together since the window still needs to be replaced. They have made no effort on their end and don't come out when they 'confirmed' they would. I reiterated that they need to have someone. I had to fix problems they created by not doing the drywall and electrical work correctly. I replied to the text saying someone who can make decisions would need to contact me, now in text as clearly everything should be in writing, and no response yet.
I would not recommend RemodAZ, my house is still not done and we still have a broken window, but they are constantly delaying and now threatening when this 8 week project turned into 9 months, all for 5 windows and a door.
3116 W Clarendon Ave, Phoenix, AZ 85017