Best Water Softener Repair in Phoenix AZ

Called this place to schedule a pumping and they were 1 month out. I waited a whole month and they never called and never showed. I spoke with Wally and he says he called and his driver called but obviously they didn’t because there is no proof in my call log of them calling. Point is they don’t care. They don’t even try to accommodate you. They want me to wait a whole month again. Unprofessional. If there first job is 8-9am then they should make someone work 7-8 to get a job done that they didn’t get done in the first place. East fix but these guys don’t care.

We have used this company since 2008 for septic pumping. They did our initial inspection and 2 subsequent pumping. We even purchase our bacteria for the tank from them.
They have recently been bought out and ever since the service has been awful. It took almost 3 weeks and 4 phone calls to get a years supply of the bacteria. It took 2 weeks and 3 phone calls to schedule a pumping service, which they didn't show up for. So it took another call. They finally showed up damaged the filter, left the tank open (no backfill) and then wanted $1000 to replace filter. I said no and yo please come and backfill the tank. They said they would the next day. Guess what??? They didn't. I would recommend going with someone else. These guys have gone way downhill!

I called Anthony's Plumbing early yesterday morning and they were out by 11am. The customer service was wonderful and I was extremely impressed with the follow-up call a few hours later to ensure that all was still working well. Robert the technician was so amazing to where even my dogs were receptive and like him. I'm not easily impressed and these folks really did ease my stress and handled business. They are now my ongoing plumbing services provider!!!!! Thank you so much for being available and overall awesome!

Calicia R. White

It sucks having to call a plumber!!! Most of the time you, never know how much it’s gonna cost before they arrive. But with Armando he carefully explained prices over the phone and situation where the prices would change. This is a very rare occurrence in the plumbing industry. It’s a huge value to customers. Armando arrived on time, actually earlier than quoted, but of course they called me ahead of time to make sure it was OK. Quality work that they clearly take pride in. Just look how amazing clean their trucks and their uniforms are! Thanks for your help! I have found a plumber for life.

What a dream team, we called desperate for assistance and received same day service. They arrived right on time in the dark and got to heavy work with the latest skills and tools to fix a stubborn drain clog. We are grateful to have found them and will be calling them back for Septic service as they will be offering that soon. We now have a happy drain and a functional toilet again. Thank you so much - Complete Plumbing & Drain is HIGHLY recommended and we will be saving their number. A+++++++

Super reliable and great service! All the technician's are great every time they come out and have always been able to fix our problems.

I would highly recommend this company for any of your plumbing needs. They even call to let you know that the technician is on their way!!!

Our septic tank needed to be emptied as it had been many many years since it was last done. It had been so long, that we didn't even know we had a septic tank. Besides emptying the tank, they had 2 guys and a tractor here for about 2 hours. They had to remove a lot of dirt just to get down to the tank lid. The total repair costs less money than what most plumbers charge for doing half as much work. Even though there was more work, they came in below the original estimate. They cleaned up the entire place when they were finished and I would highly recommend them.

Great guys very hard working, explanatory, and just nice.

When I found out I was septic not sewer I called a different company that literally did nothing compared to what these awesome guys did. They were very thorough I really appreciated it. DONT SECOND GUESS GO WITH THESE GUYS!!:)

I am so grateful for the team of Rooter Rangers who came to look at our plumbing issues. Our master toilet was backing up into our shower..Barney was the 1st came out and was so great at talking me thru his process. He was upfront about the possibility of the cost changing vs what was originally quoted. When he couldn’t solve the issue ( after trying for almost 3 hours) he reached out his Supervisor Jared. Jared walked him thru the steps he took and encouraged him the he did it all right. Jared then came out to take a look. We didn’t know where the clean out were for our house. Turns out they were buried in our front yard. Jared never gave up searching even as the rain came poring down. After running the camera thru the clean out Jared recommended “power washing” the pipes to see if that would clear out the clog and he could get a better view of everything. Due some other unexpected issues in our neighborhood we ended up having to schedule the “power wash” for the next day. Dillion showed up just as scheduled and was just as friendly and polite as Barney & Jared. After Dillion was done Jared inspected the system again. Dillion didn’t go as deep as it needed so Jared helped and walked him thru completing it. And it worked!!! Yay!! Jared inspected everything with cameras and to our surprise it was all in great shape.Jared and his team were so easy to work with. They were great at explaining everything as well as answering all my questions. Thank you to Rooter Rangers (especially Jared, Barney & Dillion) for fixing our plumbing issue!!

I called Option One Plumbing for a drain that I had been having problems with. Dispatch let me know that a technician would call me 30 minutes ahead of time. Technician by the name of Andrew called and said he was on his way to fix the problem. Once arriving to my home Andrew quickly found the problem it was my mainline and told me he would have to go through the vent on top of my house. He got to working on the drain and 30 mins later my drains were working again. Once he handed me the bill I was amazed to see after getting on the roof it was only $49.50! I will surely call this company again for any and all of my plumbing needs from now on.

We tried a few plumbers with no luck in finding what was leaking in my kitchen. After Ken from Mr. Rooter came out we found out what was leaking and he got the ball rolling to get everything fixed with a restoration company. He also helped me address a couple other issues I had with my out door facets and water softener! I felt like he went above what is expected to give great customer service! And always kept me up to date on what he was finding!