Best Water Softener Repair in Phoenix AZ

Long story short: I ALMOST got ripped off. Through the marvel of google and you tube we self-diagnosed that we needed either a new a/c capacitor or a new fan motor, or both on one of our 2 units. I called George Brazil because my mom recommended them, but they would do absolutely no price quoting over the phone.....none. They insisted someone has to come out. So a tech came out, attached a device to detect whether the parts I indicated were bad. It took 10 SECONDS to confirm new fan motor (and subsequently capacitor) are needed (so my self-diagnosis was correct). It would be a 45 minute max job. They quoted over $900 with some warranty plan.....750 - 850 with out it. I am not even sure what the real quote was because the tech went back and forth and got his specials confused. I went inside, looked up that the part costs around $100, and the additional part like $10-20 more. I asked why the 45 minute job would be that much money. He claimed something about overhead and trucks and insurance, etc. I told him I could not justify paying that much for the repair. He then charged me $89.95 for his unreasonable quote..... how is this ok when I asked for a phone quote, not a live person? I was livid. My parents are no longer customers, and neither are any of our family members now. Oh, and I love sharing my experiences and educating others on social media so all of my friends and neighbors can learn from my mistakes, so I am spreading the word far and wide.I then called a friend to tell them about it. Got the name of their a/c person. It was a $340 job that he completed in 30 minutes.I will never EVER even CONSIDER wasting my time with these large companies again. If I have to pay that much for every single repair on everything, I will no longer be able to afford to live in a house....plain and simple. I feel like I was robbed of MY time and $90 by George Brazil. And it could have been much worse.

I had Nate as my technician and he was professional, knowledgeable and very nice. I highly recommend him and Tucker Hill for your needs.
Thank you so much .
Connie Kellogg

First let me start off by saying we had an issue mid day Sunday afternoon. Water was coming up through our toilets and our tubs in both bathrooms. Their tech Santino was so helpful and cleared the drains. ON A SUNDAY! They were not over priced. Friendly service and seriously helped us out when we needed someone to figure out what was going on. Thanks guys!

I highly recommend Scott's for your plumbing needs. Scott came out and diagnosed my issues, and then my man Jose came out, a day earlier than scheduled due to an open time slot, and capably executed the repairs, including putting on new seats for each of my three bowls. Much appreciated, Guys!