Best Repairs And Installations in Phoenix AZ

Experienced a drain field failure on my 41 year old home. I contacted Paradine Services and they were able to come out and give me information about my drain field and options for replacement. I opted to have them take care of installing the new one. They did a fantastic job. They communicated everything that would happen up front, gave accurate estimates on pricing, and then took care of everything from getting the necessary permits and soil tests done to removing the old system and installing the new one. Very happy with the service and job performed and would recommend them to anyone in the area that needs any type of work done to their septic system.

We decided to contact SepticFlo after getting the cold shoulder from several other companies in the same area. SepticFlo works with some amazing service providers and the company they sent was able to get our repair scheduled and completed quickly.

We would recommend SepticFlo because instead of dealing with the schedule and a ailability of a single local company, they were able to go to work on our behalf and actually get one of their certified service providers to take care of our drain cleaning.

Thanks SepticFlo !

As what normally happens, Fourth of July weekend rolls around and (Saturday) I step out into the garage to find it flooded; water gushing from the now defunct water heater. I have Old Republic insurance and I called them. They emailed Jay's Plumbing Service and AOC-Arizona Plumbing...In addition to the Old Republic email, I also called Jay's Plumbing and AOC-Arizona Plumbing and got recordings, left a message...That was Saturday, it's now Monday, still waiting on a phone call. (Thankfully I don't need them anymore!) Because I have an elderly parent living with me, this water heater had to be fixed the same day. I called Valleywide Plumbing. Matthew Kondrath answered (Yes, a real person answered the phone!) There was no B.S. with Matthew. He told me the time he would be out and how much the cost was to replace the water heater. No hidden fees or holiday up-charges were loaded into the cost. In fact, the cost was barely higher than what I had paid for the previous hot water tank eight years earlier. Matthew told me he had another job he was finishing up on. He said he would pick up the new hot water tank from his supplier and be at my property by noon (which, btw, was on the other side of town from where Matthew was working.) I felt like a ton of bricks had been lifted from my back when he said he would be out. Two hours later, Matthew was at my house at noon, right on time as discussed. He was kind enough to work with me and interact with the pain-in-the-neck Old Republic Insurance people needing tons of information in order to process a partial refund to me through my insurance. Matthew drained and hauled out the old, broken water heater. Put in the new one, did some pipefitting, wrote up the order/receipt and left around an hour or so later. All of this was in 110 degrees by the way. Matthew was pleasant, knowledgable, kind and efficient I had never used this company before, I will use them for any and all services they provide. Thank you Matthew for taking time out of your holiday weekend to help me and my family...it is truly appreciated and will not be forgotten.

My wife and I asked Bumble Bee to come out and give us an estimate to replace our old water heater. Drew came out and explained our options and what needed to be done and broke down the cost for us.He was very nice, showed patience and answered all of my questions. I really enjoyed the experience, but being a DYI kind of person, I ultimately decided to do the work myself.However, I will definitely keep Bumble Bee Plumbing in mind when I need plumbing services in the future.

We used Priority for septic tank pumping, repair, and adding a riser .
Our original time frame had to be changed from early am to early afternoon.
When they finally showed up, they were an hour plus late outside of the 2 hour window time frame.
Keith was the only one doing any work , as he had a new guy with him who didn’t do much at all.
Once he finally dug down to the septic tank, he found a couple of issues that needed repair along with the pumping of the tank. We had to wait another nine days with an open trench in the yard and nothing to even cover it. That is a liability on their part, seems how we have small dogs and have had other workers at our home to perform weed and pest spray. Just think if someone had small children. Seems odd that they wouldn’t tarp it or use caution tape for that open area.

I was also not happy to find out that there was all this extra money tacked on for labor, that I was never notified of or told about. I had even called the office the day before and spoke to Sophie, about exactly what the costs were and nothing was mentioned about the $300 labor charge that was tacked on to our already inflated bill. They only mentioned the riser and the repair amounts, while failing to mention the labor charges.

I will admit that Keith was knowledgeable and professional, however it doesn’t take away the negatives .

I booked an appointment a week out. There was no call to confirm the day before so I hoped that the time frame they gave me of 8-10am would be accurate. At 9:15 I called them to confirm we were on the schedule and the receptionist who answered confirmed and said they would be there by 10. At 10, they still weren’t here and I had to leave for an appointment. My husband had to leave work to be at the house for their arrival. At 11:15am he called them and the receptionist said that they were running behind schedule and she’d check with the technician for an eta and call right back. 35 minutes later and still no call back. My husband called again. This time she said that the technician was 3 to 4 hours out. So between 3 & 4pm. This is simply unacceptable as he was missing work to be there. There was no courtesy call, no apology, nothing. HORRIBLE CUSTOMER SERVICE and terrible business practices.

Second time I have used Mr. Rooter in 2 years and they are reliable, always on time or early and never an 8 hour window to help. They always get there within two hours. Luis was so great and very pleasant. He gave me several options to make sure I don't have another problem. I will not use another plumber. I highly recommend this company.