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I actually called a local plumber whom I I’ve used for 7 years, and was transferred to Anthony’s because he was attending to his father who was ill. Okay I thought seems a decent thing to support a local company in his absence. The kitchen faucet handle broke so I purchased a new one that was ready to fit. I was told it would be a $49 call out charge no matter what.

I was out initially and my wife called to say she had to sign and agree to a $350 charge before the job could begin. I got home and the job was 70% done. I asked the tech why for a simple mixer faucet was it so much? He then presented me with a bill for $442. I was livid.

Based on the fact the tech started at 9:05am and almost finished at 9:25am, that works out to $1326 an HOUR. I spoke to his supervisor, who couldn’t grasp the hourly rate I mentioned , and instructed me they charge a flat fee no matter how long it takes? We had a heated discussion but he basically said ok, I’ll tell the tech to remove what he’s done and charge just the $49. And told me other plumbing companies would charge the same. I asked him if he knew what a cartel was. Wasn’t worth the time.

So you’d rather waste the techs time and ours to prove your justification for this absurd price for a simple 20min job. It was too late so he finished and I asked for any discount, or was that forbidden. We got 10%. On the bill was $395. So that wasn’t right either.

To be fair the tech was polite and did a good job, albeit feeling awkward now with an irate customer. Also note they insisted on installing new “ supply lines” which replaced new supply lines installed only a year before and in excellent condition. I was told it’s company practice. I’m sure it is. The tech left.

I had to call back to have the faucet centered up, as it wasn’t done the right way. No charge for that 3min service.

I don’t like giving bad reviews and I’m sure the skills and plumbing is good quality, but your pricing sucks. It’s a horrible business practice gouging customers just before you start the job, to pressure them. I won’t be using this plumbing service again. The extra star is for your tech, whom I felt embarrassed for having to deal with this.

I came home from a week in Seattle to find my daughters had clogged the bathtub and could not take a shower. Haha, they do still need me. ?. I called on a Sunday and had the gentleman there right on time and did a fast, friendly and quality job fixing it all. Perfect!!! And a very professional kind person he was. Thank you so much. I will definitely keep you as my go-to. Keep up the great work!!

This is the second time I have used Reddi Services for a plumbing issue I requested the service specialist I had the first time, Benjamin Aguilar. The customer service lady said he would be to us with in the hour. He got to our house in less than 15 minutes and had our problem resolved immediately. I recommend Benjamin for all your plumbing issues he is fast, honest and reliable!

I have worked with Valleywide Plumbing for the last 2 years. I have used them to fix issues with our plumbing in the bathrooms for our company. They have always responded in a timely manner & give me an eta on their arrival. They respond quickly usually out the same day depending on when the issue is reported but at least out the next day. I've worked with Patrick every time and he is always pleasant and very customer service focused. Good at evaluating what the problem is, offers solutions & recommendations to correct the problem. If parts need to be ordered, I receive a phone call immediately to give me an update.

Last year, we had a minor flood issue in the building from a tube that broke off the toilet over night. We called Valleywide Plumbing, Patrick came out immediately, fixed the problem with replacement tubing and took the initiative to locate & contact a water restoration company for me to start drying out the water damage.

I would definitely recommend Valleywide Plumbing & Patrick!