Best Water Treatment And Conditioning in Phoenix AZ

A.P.E.S replaced our system. Our Technician has come out repaired our problem and answered any questions we may have had in a professional manner. They are always courteous and quick to help you out. Thank you for all that you do.

Don't hire just any contractorTrying to hire a quality company takes time. Between phone calls, meetings, research, and quotes, a lot of your valuable time is taken away.When my 20 year old water heater started to fail, I made exhaustive phone calls, researched reporting bureau's, contacted Arizona Registrar of Contractors, and spoke with a dozen contractors. I was so glad, after all my hard work I came across JameS, with Penguin Air Pluming and ElectricalJames was professional in every sense of the word. James came out to my residence, gave my water heater and pipes a thorough inspection, and provided me with a written estimate of the work that needed to be completed.On the day of my installationJames was very professional and addressed all my concerns. Penguin did a great job installing the new water heater unit.My experience with Penguin Air Pluming and Electrical was exceptional, from my estimate to the completion of the job.I highly recommend Penguin Air Plumbing and Electrical if you want quality craftsmanship for your project.

Steve was incredible the entire time. Took the time to check all options before moving onto the next step. Also included his team to utilize the experience of everyone available to help come up with a solution that saved tons of money.

They were the first to answer the phone and I am sure I haven’t talked to a nicer more well informed person in all my days. She had the professionalism, the product, and the value I was looking for. Then the rep came out to assess and consult and he delivered that same impeccable professionalism and positive demeanor without once drifting into salesmanship. He had the answers and attention to my case that made me feel I made the right choice. The techs that then came out were prompt to the minute and so polite and courteous it made me want to help them out instead! They were fast, had excellent workmanship and took care of the job like it was their own house.They were initially called Friday and the entire AC removal and install is complete today, Monday despite how busy they are.It really feels like everyone I talked to enjoys their job and the company. When the first person I talked to said they are called Day&Night for the experience they provide, not necessarily that they are open day and night, I thought that was a clever line. It is no “line”. Any company that delivers this magnitude of customer service and professional acumen from start to finish will earn my business every time and anyone I know will hear their name and referral.Bravo

Richard was fantastic. Very professional patient and explained everything really well to myself and my fiancè. He took his time to make sure everything was working before moving to the next repair. Thank you so much!

Three years ago, we had a water softener and a Reverse Osmosis system installed by Parker and Sons through Costco. It has been nothing but constant aggravation and persistent lies on the part of this company. We were told that the water softener would regenerate less often than our older system and that it would use less water in doing so and the regeneration process would take place every so many gallons of usage. Well, there was no truth in that. I am awakened nearly every two or three mornings at 2 AM at the sound of the system regenerating. We had called about this, and we were told that they would see to it that the system would be reset to regenerate as per usage. After two or three visits on their part, we were told that “it is what it is”, and that it would regenerate more often than what was incorrectly stated by the initial representative and the prior technicians. In the meantime, they also told us that the filters on the RO system would not need to be changed more than once per year. At 2:15 AM, six months after the installation, I would get text notifications every single morning that the filters needed to be changed. At LEAST four times they insisted that this was resolved but it took until last year for that to finally be remedied. This past Monday I called at 4 PM to set up an appointment to have the filters changed, which was needed, and so that I would not be awakened at 2:15 each morning with these text notifications. I was told by the person who answered (who, BTW, had mentioned that he remembered me because of the mispronunciation of my last name) that a technician would arrive between 8 and noon on Thursday. At 11:45 on Thursday I called to see if a technician was still going to arrive, and they had no record of my having called for an appointment. That is the second time that they did that to us. They informed me that they would send a technician between noon and 4 PM. The job was completed. From that next morning, onward, I have been receiving text notifications at 2:15 AM that the filters need to be changed. I made them aware of this by calling them as well as by emailing them and they insisted that the technician reset it. This morning, after having been awakened again at 2:15, I decided to remove the batteries so that it would disconnect from the Wi-Fi. Thank goodness that I did, indeed, go under the sink. The filter (or filters) was (were) improperly installed and my cabinet was flooded. They are supposedly a 24/7 company, but they are useless and incompetent. I called Costco to notify them of the situation and they told me to keep calling Parker and Sons. When I did call back, they told me that I would be scheduled for Monday for between 8 and noon. Poor quality, incompetent service, poor customer service, and misinformation! A manager will be arriving today, Sunday, to evaluate the situation. In the meantime, my cabinet is ruined, and the aggravation is mounting. Now we are also worried about the possibility of mold. I would avoid this conglomerate of a do-it-all company, like most large businesses whose volume is more important than quality and customer care.

Efficient install, great quality and very reputable!

Angel got to the house and in about an hour it was done. He was extremely knowledgeable, great manner and easy to talk to.

We had the water heater the same day it went out - ordered at 10am and it was up and running by 2pm.

Great company with great people and I would highly recommend them to anyone.

Technician Aiden was highly professional. I am very happy with his expertise. Thank you very much!

Excellent communication and work; we have used them to update our electrical system (including installing a new subpanel), replace a worn out A/C unit with an efficient, very quiet mini-split system, install a garbage disposal, and install an outdoor ceiling fan. Very efficient work is performed and all is running smoothly. They are starting on remodeling our bathroom. We highly recommend the company.

Good work good prices professional staff and easy to work with. I have use them for AC repair AC preventative maintenance and AC deducting.

Bryan arrived on-time to complete an inspection/estimate for an HVAC install, he was knowledgeable and.progessional.

Nicholas installed a new mister system for us. The quote was reasonable and he did a great job!! We will be using Second Opinion for all our future plumbing needs. No pressure, great work!

Great group of guys and excellent customer service! Quality and consistency of work was so stellar that that I decided to work for them myself after being a customer for 3 years.

My first experience with this company was very good. Then I called them back for another issue. Felt the assessment was very incomplete, was charged $79 for the visit and never received an estimate! When I called, she said the techs phone wasn’t working to send the estimate? They cashed my check anyway- not happy!