Best Home Safe in Phoenix AZ

Great service and they came out right away. Suggested the best options for both the plumbing needs and my budget. Great company!

Can’t say enough good things about Hobaica Services! Called last week regarding an emergency situation with my rental and somehow they found a way to squeeze me in. Jayce came out and got us up and running for our new tenants! Today , I had my maintenance service on my own residence and Scott K. did a fine job of checking out both of my units to be sure they would get us through the next 6 months when they’ll be back to check on things again. Unless I call them back sooner for another “emergency “ I highly recommend Hobaica Services!

I originally decided to not leave a review as it would be negative. Because Goettl could not repair my AC, I was to get a full refund (less the service fee). For 3 weeks, I have been told my refund has been processed. I finally had to place a dispute with my credit card company. Being lied to and taken advantage of has really upset me and I do not want others to have this happen.

3 weeks ago, I contacted Goettl as my AZ blower motor stopped working. I have a 4.5 year old unit. The operators were pleasant and was able to get me an appointment the next day which was on a Saturday. The tech showed up and determined it was the blower motor. He then proceeded to tell me all the things wrong with the unit and all that needs to be done. As a property manager of 20 years, managing thousands of units, I knew this was all a sales pitch and all that was needed was a motor (which is still under warranty by the manufacturer. I agreed to have them repair the blower motor to get me up and running.

Before collecting my payment, the major sales pitch started. I was told I should get just get a whole new unit and ductwork (again, AC and ductwork is all brand new 4.5 years ago) and they could get me on a monthly payment plan for a whopping $12,000.00!! He then said my unit was so dirty, it would have to be fully chemically cleaned should I decide to keep it. Again, as a property manager I know the importance of home maintenance and I have maintained and cleaned the coils on an annual basis. He took my credit card payment of nearly $1600 up front so they could order and install the motor once received.

I agreed again, to just have the motor put in as it was supposed to be warm and needed my AC running.

Monday, I received a call from someone from the office stating they would not be able to get my unit up and running until the MIDDLE OF DECEMBER!! There was a shortage of variable speed motors, and they just could not do anything else- but again, they could fully replace the unit. The other option was for them to place a temporary blower fan in my unit for ANOTHER $1600! I said this was unacceptable and to refund my money less the service call, to which I agreed.

The next day, I contacted another AC Service Company (A&C Services by Able), a licensed, bonded, insured company with the owner having 30 plus years AC experience. Within less than 48 hours, they were able to retrieve the new motor (paid for under warranty, by the way), get to my house, and install. My unit was up and running with an OEM motor, covered by warranty, within 48 hours, all for $260!!

Goettl charged my $1600 and was telling me it would be 2 month until they could repair. But again, they could sell me an entire new unit!

I contacted Goettl 4 (four) times asking about my refund. For 3 weeks, I was told it was in process. As of date- I have no refund and was forced to place a dispute with my credit card company.

I had high hopes for Goettl but was sorely disappointed. Again, I was not going to leave a negative review although their pricing is out of line and certainly, they take advantage of people. Shame on you, Goettl. You need to do better!

Who'd like to bet now this review was written, I will get a call back regarding my refund!?

Job well done will be recommending to others

Parker & Sons is our go to for our home needs. Our water heater ruptured and they replaced it with a brand new unit for a reasonable price. Our air conditioner needed maintenance service to ensure it continuously works and they serviced it for a reasonable price. Our hallway bathroom tub and shower was linking and stopped up. They fixed it for a reasonable price and it works like brand new. They are the best at what they do and guarantee their work. I highly recommend Parker & Sons.

Our A/C went out after a power surge. Called & got an appointment & Chuck showed up even though it was after 1 AM! Super nice & efficient & thanks for your excellent service!

How lucky we are to have Gerald and his company in the valley. His team was professional, clean, communicative and has manners. They respect your property. And what a beautiful piece of Trane equipment! Gerald goes above and beyond and is very reasonably priced! Thank you Gerald!!

Scott is reliable and gets the job completed In a professional and timely matter. My experience has always been the best. When my AC unit needed repair he quickly came out and fixed my unit. Now it's being replaced and he most helpful In walking me through the process. It's hard to find someone honest and to provide exceptional services. Scott is the guy to handle your AC emergencies! Going forward I will use no one else. Thanks Scott!

These guys are the best! Our a/c went out on a weekend and they showed up within a few hours to diagnose the problem. Thankfully it was still under warranty.

Unfortunately the manufacturer gave us the run around on replacement parts (apparently they no longer support our unit, even though it’s only 3 years old). Meanwhile our house was 118 degrees inside!!!

Rather than continue to wait on the manufacturer Junior and Jerry found a complete unit and swapped mine out.

I am grateful to know their are good people still in the world! Thank you for getting us back into our home!

What a great experience I had with ICON Mechanical. I highly recommend them. Their workers are friendly and won't try to oversell you on something you really don't need. Very honest and the price was very reasonable. I will definitely call them again for any further issues.

(Translated by Google) Very good service

(Original)
Muy buen servicio