Best Bathroom Remodel in Phoenix AZ

This is one of the worst companies my wife and I had to deal with. To preference is, we did not have work done on our residence by Cesar and Brandon, but we dealt with them in Dec 2020, on a bid to repair water damage. Cesar has since apologized for Brandon and himself, but we feel we needed to post a review, so others are aware of our experience. Long story short, it started with Brandon being pretty aggressive over the phone, he pressed to get our home owners insurance policy number and sign a work order even before he got to our home, when initially it was a phone call to understand what the damage was exactly. He did not appreciate my rebuttal and refusal to do so.
The three of them show up 45 minutes late, unannounced, leave their loud truck running outside with the trucks lights shining on the neighbor’s home/windows, super awkward and enter our home. They go into scare tactics of the amount of mold present (no proof) even after it was a small water leak, that was turned off right away by the way. They talked about having to tear out the downstairs wall, get some fans on it to dry it, it’s a serious health risk, etc. The kicker is, they go upstairs to inspect the bathroom, my wife who is clearly pregnant, was winded when they got to the second level, as well as the others, and they asked, “Are you bloated?” Unreal. While upstairs, they said they’ll have to tear apart the tile, inspect the under flooring and that it’ll be about a 1 month job and cost between 5-10,000 dollars. We were flabbergasted at these happenings.
Brandon and Cesar called me the next day, asked what my thoughts were and if I’d like to move forward. I said no, listed off what happened above, in particularly the poor taste comment towards my wife, and he said, it was an ice breaker, it was a joke. That he’s also working on Brandon and helping him become more professional. Well, my wife didn’t think so. I then explained to him and laughed in doing so, that you gave me a 5-10,000 bid, that it’s such a huge difference, and continued to laugh about, it’s not like it’ll be 2,500 to 3,000 and that you didn’t even write out a bid or email me a bid like the other companies did. At that point Cesar said, “You have some sort of demons or something? I’ll pray for you tonight.” I couldn’t believe it at that point, on exactly what I just heard and it was over with.
During this all, Cesar continues to preference they have 5 star reviews, but I’m not buying it, if you look, they’re mostly from users posting for the first time or second time. I get the feeling they’re paying for fake reviews. But what do I know, you be the judge, but I’m just honestly telling you what I experienced.

I had the whole 5-10000 dollar bid, fixed for $550, a week later by a trusting small business, who couldn't have be more honest. And he said there was no mold! ha ha

Great Job!

I am an insurance professional and have used Paul Davis many times for claims. They are very responsive, reasonably priced and always leave the customers happy. I definitely recommend them for any home related issues you have.

The are extremely great with customers and always where very informative. Price was amazing especially for how great the work turned out I am very impressed and will use them again

I have had to deal with horrible landlords who are refusing to take responsibility for my mold issue. Josh and his team has been there every step of the way, providing me with information and helping me communicate with my landlords and apartment managers. Josh does everything he possibly can to help fix issues the right way. This company is great!

She did an amazing job cleaning my apartment. Super happy with the service and the price. Thank you!!

When a pipe under my kitchen sink burst and flooded my house, I was not only devastated but I felt completely lost. I am extremely fortunate that I found Ryan at Square One Restoration. He immediately put me at ease from the very beginning. His confidence and calm demeanor were extremely reassuring. I was unable to go to a hotel during the reconstruction as I couldn't leave my horses unattended, but Ryan provided daily updates on what work was being done and what time the crews were expected to arrive the next day. I feel like he moved mountains to make sure I was as comfortable as could be expected during this whole process, living in a home that had bare floors, bare walls, no kitchen sink, etc. Whenever I had questions, Ryan was always responsive and patient...no matter how silly my questions may have been.
I would leave for work in the mornings and I would come home to find noticeable progress towards completion each day. Ryan even made sure that his crew knew that my cats were locked in one of the bedrooms and were not to be let out while the construction was being done. He even had a back up plan if one escaped ( shut all the outside doors ASAP ).
Ryan dealt with my insurance adjuster(s), even when they were non-responsive. He politely kept on them to keep things moving. I had an upcoming surgery that would render me practically bed-ridden for awhile so it was imperative that the reconstruction be completed prior. Ryan made it happen. I have practically a brand new home and I am so thankful for how smoothly this whole process went. My home is absolutely GORGEOUS and I have no doubt the outcome would have been very different had I not found Ryan at Square One.

I've worked multiple jobs with Bright Home Construction and really enjoy working with Shawn and the other employees they have.

We used Acuity Builders for our personal home after a lift station malfunctioned in our basement. The attention to detail from Kenny was fantastic as well as the communication and deliverable of the remodel. I would highly recommend Acuity and happen to be calling them again to assist us in repair after a more minor leak this time but definitely a job I know they will deliver on and do so in a timely manner.

I've worked with this company for many years, they're very reliable and always ready to help or answer questions. The team is great to deal with too!

I heard a splash in my laundry room while doing dishes today and then my sink was backing up! I didn’t know what to do so I called Roto-Rooter. They were at my house less than two hours later ! It went so quick and everything is back to normal. Thank you!!

Fast response. Was professional and knowledgable about how to dry my kitchen as quickly as possible after a water leak.

ATH Restoration is by far the best construction company in AZ. We initially contacted them to remove the asbestos popcorn ceiling. Nathan, Stacie, Jason and their crews are very professional. Jason really took care of us and got the job done on time. We had them paint the entire condo, add a water line to the refrigerator, and install LVT in the bedrooms and other minor jobs. The finished product is beautiful and exceeded my expectations. I will be in touch in the near future as we will need additional work. I highly recommend them.

I replaced all my flooring and baseboards, also had some electrical done like ceiling fans, lighting, etc. I worked with Scott (part owner) as he was referred to by a friend of my wife's. He was wonderful to deal with and very responsive. Everything came out better than expected and I know some of it wasn't easy. We had two new pendant lights put in which came out perfectly centered over the kitchen island. The vinyl we chose looks amazing and the tile that got installed looks even better. I would certainly recommend them to any family or friend.

Hired AZ EC, Inc to remove old popcorn ceiling that tested positive for COVID. Just kidding, it tested positive for asbestos! Bryan was great to work with and his crew did a great job. The job was harder than expected and the team put in the work needed and the quote never changed.

We got what we wanted - no more popcorn ceiling and a clearance test saying we had no more asbestos.

The BEST! Quality of work and customer service is OUTSTANDING! Highly recommended!

Jacob was great, he did an awesome job of securing our door and cleaned the entire mess up. Most important, he is definetly someone I can trust. He stayed with us to ensure we were safe after fixing the door from the break in . Thanks Jacob!

Drivers are reckless on the road! Why would I EVER trust them with my home??? Clearly there is no management keeping an eye on these guys.