Best Tile And Grout Cleaning in Phoenix AZ

Let me start of by saying I am in a customer service industry and I know how refreshing it is to receive positive reviews rather than negative. That's were Tristen' comes in.
Monday , February 3 I got online, filled out the form and received a call within 15 minutes. Tristen explained what the process will be and offered to come over the next day. By that same afternoon he had gotten back to me.
Yesterday he once again explained the value of your company and again the next steps. THAT'S CUSTOMER SATISFACTION! I was unsure since I've never done this before but felt reassured by Tristen's value to your company. Pleas forward my comments to him. He deserves to know how I feel. Thank you. Sandee Buonauro

I was a general contractor , retired. I wish i had subcontractors
as good as theses guys are. Christian Padilla is the project Director and his crew were extremely proficient , the first thing they did was to put a barrier down to protect out flooring and seal of the rooms that required work. I highly recommend DRR for any restoration you may have

You guys are tremendous and can't thank you enough for your quick response and services. DYW saved my commercial kitchen from a flood disaster.

Technicians were very professional and friendly! Great job!!

Russ is a professional in every sense. He restored our carpet to like new. The realtor that represents out house was so amazed at the results that she wanted his business card. She wants her other clients to get a professional job as well. Great work Russ. Thanks

I have been using Kiwi for the last 5 years and always return. You can't beat the one year warranty for $7/room. The carpets are never left soaked (dry within an hour) and the house smells great after they are done.

Awesome service! Andrew and his team go above and beyond whenever servicing our hotel. Highly recommend!

Easy to book. Showed up at the front end of their window. Service was quick. Work was quality. Will definitely use again. Quick edit: Joe did a great job.

My experience with this company was not so pleasant, and I wish I could give 0 stars. We had to have them come out when a sprinkler outside the townhouse we rent busted and flooded a downstairs bedroom. Our duplex management hired this company to come out. We had a man named Rich come to our home and pull up the carpet. He did vacuum up all of the water and left 3 large fans for us to leave plugged in, for what turned out to be 48 hours, in order to get all of the moisture dried up. Afterwards he did put the carpet back and cleaned the carpet. That sounds like it should have more than 1 star, but my issue is the customer service or lack there of.
1) The man, and the female partner he came with, don't know how to knock on a door but just tap. I live in a two story townhouse. No one can hear TAPS on a door. He would then call or text my sister, the woman he originally met, asking why no one is answering the door. Maybe because no one can hear you tapping.
2) Rich used a tool to pull up the carpeting in my home, but when all was said and done he just laid the carpet out without tacking it back down.
3) Because he felt there was water behind an area of the baseboard, he cracked the baseboard to let it dry, didn't let me know he was going to do so by the way, and then told me I needed to tell my management to fix that once dry because that's not what he does.
4) He cleaned the carpets in under 6 minutes. That's a short amount of time for an area that had been sitting in a decent amount of water for a few days and smelled like it was already molding.
5) When leaving my home, instead of telling me he was done so I could close and lock my door behind him, he just left and left my damn door open. I guess maybe he could have whispered he was done so I didn't hear him.
Needless to say I am happy that I am not the one who hired this company, because I would take you to court for your shoddy service.

I called these guys because my teenager and her friends destroyed my carpet. They came out same day and unbelievably removed all the stains. I am so thankful for this company and their affordable rates. Thank you so much. I won't call anyone else moving forward. Great Job!!