Best Re Building in Phoenix AZ

Fantastic company to work with. Specially, Chris S. was very knowledgeable, professional , with great communication and overall very pleased with the service .

At the end of March 2016, we had a plumbing leaking our house, which flooded a majority of our downstairs living area. After turning off the water, we immediately called our insurance co., who in turn contacted SERVPRO of Northwest Phoenix. We received a call from Andrew at SERVPRO within minutes and he had someone at our house within the hour. Their project manager was Juan M., who was excellent. He was very knowledgeable, listened to our concerns, took time to explain the process in detail and was empathetic to our situation. He and his crew pulled up flooring, baseboards and cut out wet drywall within 2 days, with the drying process taking 4-5 days. Juan and his crew helped in easing a stressful moment in our lives. I would highly recommend SERVPRO of Northwest Phoenix.

My name is Gloria and I love working at Servpro. Really warm working environment and love all the staff ?

I had a hot water pipe spring a leak. I was referred to this company by my insurance. Adam was my technician. Several blowers were needed to dry out the water damage. He was knowledgeable, respectful of my surroundings and me, and always arrived on time when he said he would arrive to check the blowers. A very professional company!

Alex Antillon Gregory Fife and Daniel Murray were an excellent crew. They were easy to work with and were outstanding workers. Your company is fortunate to have such such fine people work for them.
E Rod/for D. Smith.

They were fast to respond and got it done quickly too.

They don't seen to know when insurance claims get approved. I met with Randy on 11/5 and had to make over 6 calls over 2 months, just just to get an update on the estimate.
I was told on 12/16 we were waiting from.state farm yet state farm approved it on 12/7!! Their response was it was state farm and sedgwicks fault .they got their check and cashed it on 12/16. This is without me even knowing the price.

Today I get a call to tell me they have to now get a new contractor to come look. When I ask why , I'm told they will need to see the types of materials they'll need. When I asked if that's in the estimate she told me they don't give the workers the estimate.
I asked how does that contractor then know the estimate to stay within? She then tells me I refused anyone to come out and hung up! I've waited patiently for over 2 months just for an estimate. my frustration, doesn't stem from having some one out to repair it. My frustration is this company doesn't seem to want to fulfill the job they've been contracted to do and paid for! I'm happy to receive a refund back to the insurance company for the work not done but I have a lack of faith that they will even refund it timely seeing as it took over 2 months just to communicate an estimate! I see by other complaints they've done this to others recently.

Avoid this company. The work performed was ok, but dishonest representation. They wanted to get the most out of the insurance company so they ripped the place more than it was necessary. They also, were not forthcoming on the bill and charges to the home owner. DO NOT SIGN any contracts on the IPAD. Get a copy first. The Rep will say anything to get the contract.

We were out of town when our pipe burst, flooding our home. We called ASAP Water Damage Restoration, and they were there on time. Kareem and Mohammed were able to clean and restore the damage quickly and professionally and finish well within the quoted time frame. Thank you guys!

We love our newly remodeled bathroom! Brendan was very aware of all the services that were being done and made sure every detail was perfect! Thanks , Brendan and Bright Home for a beautiful new bathroom!

Express Restoration is very result driven they provide great customer service with fast turn around results

Awesome company. Very professional and friendly. I highly recommend them.

Tom and his crew were very knowledgeable and thorough. They did not try to oversel me -- just recommended what was needed to take care of my problem and then came out and did it. They were on time, professional and very friendly. I can't recommend these guys enough for mold remediation or any other air quality issues you might have!

They did great work on all the water damage cleanup. I'd use them again.

Never work with this company. They lied and cheated me out of thousands

Always on time, genuinely nice people and they do care about your damages in your home.

What can I say. Mr. Rocky Dunn is a very professional person at what he does. Rocky goes above and beyond to get your problem big or small taken care of. He is very knowledgeable at what he does and wont leave the site until all question one may have get answered. Customer always comes first. I could go on and on but at the time that my wife and I were overwhelmed and stress over our flood Rocky came in and took care of it all. Will recommend Rocky and his company to anyone anytime.

We were about to have over 50 guests show up for a graduation party for our children when my wife discovered a leak in our garage- OH NO!!!! I had a friend refer R2 Fire and Water. From the moment I called Justin, I knew I was in the right hands. He arrived almost immediately and put my wife and at ease. The process was seamless with all their knowledge and skill set. We were able to continue our party and they took care of the water and mess. What a true team! Justin, Joe, Joey, and Shelby were all top notch professionals who helped us fix and remediate our garage back to better than it was before. THANK YOU ALL!! I would refer this team to anyone.

Excellent work environment with friendly employees who can assist you with any contracting need you may have. Recommended.

Awesome and friendly staff. Brad is the bomb