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I had a leaking toilet with water leaking from tank into bowl and the toilet wasting water constantly refilling.
home warrany company had sent a plumber out that thought it was the rubber flapper being worn out.. they replaced the rubber flapper but that didn’t stop the leak. Called the home warranty company and they sent a 2nd plumber out.. King Plumbing, to fix the toilet. When the plumbers arrived I explained that another plumber had already been out and replaced the rubber flapper and that didn’t work, but King Plumbing said the only reason the tank could leak into the bowl was the rubber flapper so they replaced again and left. Before they even got down the stairs to their truck the toilet was refilling itself again because of the leak. I asked that they please come back in which they did and then, still saying that the rubber flapper is the only possible reason for the leak, they sanded down the flapper valve but that didn’t work either so they left unable to fix the toilet. I called King Plumbing and spoke with the manager Terry and he said he would send a different plumber out from their company the next day at 3PM. They never showed up and didn’t call. When I called Terry to ask why he said the home warranty cancelled the appointment and it was their responsibility to notify me, not King Plumbing, but this seemed strange since it was King Plumbing who set the appointment in the first place. When I called the home warranty company, they explained that it was the exact opposite that happened.. King Plumbing had cancelled the appointment because their plumbers said there was no leak in the toilet and absolutely nothing wrong with it. I explained to the warranty company that this was completely untrue and the toilet was never fixed and leaking like crazy. This finally got resolved when they had to send a DIFFERENT PLUMBER out because King Plumbing said they couldn’t do the job. The new plumber came and had the toilet fixed in less than 15 minutes. Turns out King Plumbing was wrong in their assertion that a rubber flapper is the only possible reason for a leaking toilet.. the problem was the flush value and once replaced the toilet stopped leaking and was fine. What was frustrating about this experience is that this was a simple repair with inexpensive parts, and took very little time. It was a disappointing experience to work with King Plumbing and felt their was no sense of problem solving, taking ownership over the repair, not showing up, lying to the warranty company, etc.. I see that there are a lot of other positive reviews below so perhaps my experience was an anomaly but needed to write this review to share with others nonetheless.

The plumber was simply amazing. They handled issues with my bathroom quickly without compromising efficiency and quality. Good job!

Mr Garrett came with his team Bob and Logan this morning. They took care of my problems very quickly. Pricing was very reasonable too! Definitely using them for any of my future plumbing needs. If you are looking at this review, most likely you are looking for a plumber, you should call them now!

John came out to snake the septic line. He was on time, friendly, helpful and courteous! Would recommend Gateway to anyone!

Noah kept raising the price of the job based on his own mistakes, when we fired him, he slammed a door on my wife and bruised her after calling her a Karen.we had to cal the police to trespass him from the property. Assault charges will be following. Do not trust this man. They spilled oil all over the ground and stained the concrete. Unprofessional

Customer service was good. Price was high. The repair was not thorough which led to another leak. Called once more and they tried to charge us even more...

I called around to a few other businesses in town & AJ’s Sewer & Drain was able to get back the quickest and best rate for what I needed.

I would HIGHLY a recommend or refer them to any of my friends or anyone looking for a good reliable AFFORDABLE plumber.

Great service from employee named John, would call them again

Watermark Plumbing is my go to for plumbing needs. They replaced a backyard faucet and fixed a slab leak. They have continued to impress me with their service and value.

Eric is our go-to plumber for anything we need. He is honest, friendly, dependable, and trustworthy.

We highly recommend CTR and Eric.

Excellent service. Shelton was able to respond to my needs on the same day. This really helped us out. In addition, he is a man of faith.

One star is to much for this rude man. I tried to solve the problem before I called them. The whole time he was at my house he picked on me that I was not a plumber and that I thought I knew what I was doing. I will never use this company again or recommend them. Way to overpriced on top the bad attitude.