Best in

I have dealt with different plumbing companies in Seattle and I have to say that Bob Oates is superior to all I have ever used. I like the professionalism and their expertise. They respected my house. They listened and answered to all of my concerns. They have great communication skills. I am very impressed as I rarely see this. Also they didn't make me feel that got ripped off. I got a great value from them. I have had a bad taste from other plumbing companies and contractors. This company has 100% impressed me. I will continue doing business with Bod Oates. Keep up the great work. Thank you!

I called in for a diagnostic appointment with Nick from Repipe Masters. On the day of, he never showed up. I tried to call and he even hung up the phone. They know how hot the market is right now and would only go for the big job. Will not recommend for anyone!

Bob did an outstanding job. He was on time and communicated clearly with us.

Josh Cole and Elias performed plumbing services at my residence in DuPont, WA on 2 different occasions. Last week and today December 28, 2020. They were absolutely professional and provided phenomenal customer service. They went above and beyond and performed all work to my satisfaction. I highly recommend Puget Sound Plumbing and Heating.

I've been trying to hunt down a leak on my property for the past 2 weeks. I've had a plumber and folks from a water restoration company with a thermal imaging device come take a look. Nobody could find any signs of leaks. But, the water meter said differently. I then called a few leak detection companies and they immediately started talking about finding leaks with fancy techniques requiring nitrogen. One of them was convinced I had a slab leak. Most of these companies employ receptionists so you don't actually get to talk to an experienced technician.

I gave Clearwater Leak Detection a call and was able to immediately talk to the owner Simon. He asked what was going on and after listening to my issue, provided his rates and a working theory on what might be going on.

What truly stood out is how professional Simon was. I can tell he loves his craft and was willing to be transparent upfront. Other companies require their technicians to come out in person before they share anything.

I definitely look forward to working with Simon in the future if I ever need his services again.

Very bad experience. I called their number and setup an appointment for Sunday 2PM. I texted the address as I was asked so he knows where the property is. I also asked my agent to show up there. Unfortunately the person never showed up. I called him, texted him many times, but he did not get back to me. I was forced to rush on finding someone else as I had a pending inspection offer and needed it. Do not recommend them in case you want someone serious and you have tight timeline.

Zoltan worked with my schedule to give a free estimate. He was able to troubleshoot the issue and repairing it the same day. I was impressed with how thorough he was. He was easy to work with and more than fare. Would absolutely recommend him for any plumbing project.

Finding quality service providers is challenging these days. Bobby is the real deal. Quickly diagnosed, showed me the issue and explained the reason why it was a problem. Transparent pricing. On time (was even able to come earlier than quoted). Before and after photos of the job. Couldn't ask for any better - Bobby's card is permanently on our fridge.

This job was complicated by needing to extend the interior water main to a second water feed including crawl space work. There was one difficulty with crawl space access and they stayed late to complete the job and stayed within the original estimate.

Our technician was a great representation of the company. He was on time, communicated professionally and personally, and was able to replace our old hot water heater. 10/10 would recommend this company. They technicians are great and prices are very fair. Now we can sleep easy knowing our hot water heater isn’t going to kick the bucket!

AMAZING. Todd is very responsive, nice and fantastic at his job. He answered my call on a Saturday afternoon, and was able to schedule an appointment on Sunday morning. We had previously used a different company who had a very difficult time with the sewer scope and took quite awhile. Todd was able to complete the entire scope - including removing and putting the toilet back - within 30 minutes.

Do yourself a favor and don't bother with anyone else - Todd is the best around!

Andy and his crew replaced the water line in my yard. The work was exceptional and all damage to the landscaping was repaired good as new. It improved the flow of water into my home a great deal. I would recommend them.

I was charged $1,000 for 4 hours of work, which is outrageous! The plumber complained the whole time and kept sounding the alarm when he thought he found a problem. We finally asked him to leave. I will never again call this plumber.

Fair price, quick service, and it was so great to have my shower back. Will absolutely call on Evan and his crew again if I need something for my pipes!

Had them come out for a hot water heater repair, right on time and very professional. Also, the guy wasn’t equipped to fix the problem I had, but he told me how to do it myself and then didn’t charge me for the visit, saying he doesn’t like charging people when he doesn’t fix the problem.

Didn’t fix my issue, but it wasn’t their fault, and overall found them to be very trustworthy. Would recommend.

Excellent service! Came out in a matter of hours and repaired hot water problem. Explained in detail. Thanks!!!!