Best Water Filtration System in Arlington TX

Joel P and Kevin came to my home today to perform a sewer line leak test. The two gentlemen were very courteous, professional and on time. They thoroughly explained the process step by step and answered all my questions. Can’t say enough great things about them and Black Tie. Thank you again for providing excellent customer service!

These guys are the best in the metroplex. Fair pricing with exceptional service. I've had them out for several repairs and they always do a great job and when they leave the house is clean just like when they arrived. I've recommended them to all my friends and family.

Fast and got the job done!

Waymon did excellent assisting us in our time of need for our heating unit/thermostat! Very professional and knowledgeable.This is the man you want working for your company!Our first time using y'all but you now have our business from here on out!Another employee was with Waymon on this call and I forgot his name, he was awesome as well!Would you be able to tell me his name? For future calls..if Waymon wasn’t available..??Thank you so much guys again for everything.......Linda Stucker, Fort Worth

Quick service.

Yashua was very thorough, personable, responsive to questions, and full of great suggestions. I trusted him completely with my HVAC systems, and am looking forward to having him return to service them again in the future.

I was not actually a customer of Benjamin Franklin Plumbing but I give them a 10 plus! One of their employees actually rescued me from an angry, antagonistic driver. The driver that I did not know kept circling my car, braking sharply in front of me and almost caused an accident. He kept yelling and trying to get me to pull into empty parking lots. I was very afraid. It was on January street near hwy 360. The Ben Franklin man intervened, got the man to pull into a parking lot and allowed me to escape. I pray that your employee was not harmed and I commend him for his valor! Thank you so much!

Schedule their appointment with Alec but they never show up. Quote me 500$ for replacement a bathtub spout and water valve replacement. Didn’t call to let me why they didn’t show up.

The technician arrived promptly. He swiftly made the necessary repairs while clearly outlining the issue and the solution. Many thanks!

Really great, friendly and personable service from start to finish! Their dispatcher, Shelly, is super-friendly and kept us up to date on where they stood with the other appointments. Even with all of the burst pipe calls around Dallas due to the storm and the late hour, they took the time to carefully find the leak, repairing it with minimal damage to the wall. They made certain that the repair held, and even inspected the other lines for any signs of additional burst pipes or other problems - despite it being after midnight! I was VERY impressed with their professionalism, their good humor and calmness during what is certainly a stressful time with tons of emergency calls. I will certainly use them for my future plumbing needs and you should too!

This is an awesome company. Fast; friendly, excellent service and they keep the area clean. Their prices were very reasonable. They answer all your questions and explain what needs to be done. I recommend this company to all my friends and family and they have been as pleased with them as I have been.

We have used Brad a couple times and he has been great. Very happy with his work. A+++