Best Heating And Air Conditioning Services in Fort Worth TX

Last Thursday evening just after 6 PM while doing laundry, I flushed the toilet and realized that the main sewer drain to my house was almost completely clogged. I called and got the recording that you had closed for the evening. Friday morning at 8 I called to make an appointment hoping to get the problem resolved before the weekend since I'm expecting company on Monday. I was told that your crews were booked up and would likely not be able to do the repair until Monday but you would try to work me in. Around 5:30 PM I got a call from your employee Brett M. who said he was on the way to my house. When he arrived alone, I recognized him from a previous service call about 8 months ago. On the previous service call he had a helper which made the job easier since to main access to my sewer line is the vent pipe on the roof. He worked until well after 6 taking 3 attempts to resolve my problem. I REALLY appreciate the great service from your business and employees like Brett helping me out before the weekend. I know what it's like to work late on a Friday evening but I got the same great service that I did the last time. You're lucky to have a great employee like him. Thanks again.

Great customer service!
Josh was great and quick to respond!
Michael the plumber was also very thorough and did everything he could to help!
Will definitely use them again!!

Dustin Bryant is the best Berkey's AC technician I have worked with. Great job Dustin! You think like an owner, which I really appreciate.

DOUBLE EMERGENCY handled immediately, twice this week!!!! As a Realtor I have a list of good plumbers but this week during Snow-vid 2021, I couldn't get a plumbing company on the phone to save my life. Someone on my Ring Neighborhood notifications recommended Circle E and I called them the second I got the notification. Kyle answered the phone immediately, and had a plumber at my door within 4 hours-SAME DAY! That was Wednesday and today I was notified from the water department that I had a major leak. I found the pipe in the yard and called them again. Kyle again had someone out within 2 hours and the pipe is being capped so I will have water again tonight. I cannot even begin to explain how professional, prompt, and caring this group is. I can officially say I now have a family plumbing company. Circle E is my personal and now professional choice! If I could give a 10 star rating I would.

They got on my job quickly and got it done quickly. That kind of service is greatly appreciated when your water is turned off because of a broken pipe.

Todd was great. Fast and professional.

I was very impressed. I requested quotes from 15-20 local area plumbers. Only five replied including Northwest Plumbing and Air Conditioning. It was a small job and understandable that so few replied. We only wanted to install two new faucets and two soap dispensers. Eric the owner came by within 2 hours of my call and gave a quote to do the job. His cost was considerably less than the other few who did come by or reply and the quote was free. When I was ready to do the job a week later, he was able to come by quickly and complete the job to our total satisfaction. You would be crazy to go with some other plumber!

I just had A stark service man come to my house to check my AC. The unit was making a loud noise when it came on. It did not do that today but, my service man, Jon, was excellent. He explained everything to me concerning the AC and I have a better understanding of it now. John did a great job. He was very friendly, spoke well, and acted in a very professional manner. Stark air should be proud of him.

Doyle Wells came through on his word. It has been a pleasure working with him. It is obvious he is passionate about his work and helping others. He is honest and frank when providing information yet willing to meet his clients needs. He was a breath of fresh air!

Lupe was great! Nothing but fantastic service from Enoch.

Noel came out quickly and explained my issues. Thanks!

Zane with KMP did a great job! Promptly located the problem and fixed it right away!

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction