Best HVAC Replacement in Fort Worth TX

Want a plumber you can trust? Listen to my experience! I had what I thought was a significant leak in my home. Potentially a slab leak. I reached out to Hawk to have someone come to home to perform a leak detection service. But, instead I spent time on the phone talking with their Project Leader about the issue and ways to troubleshoot. I had already done some troubleshooting, but the Project Leader suggested one more check of the sprinkler system. I was traveling, so told him I would get to that check on Saturday. He said that if I find a fix to just call back in on Saturday to cancel the Monday appointment. No fee. I ran the sprinkler check and it was the problem. Think about that. A plumber who was willing to help knowing he may not be compensated. That is as honest and trustworthy as you could be in running a service business. Can't say enough good things about this limited engagement. I'll come back to Hawk each time going forward.

this place is awesome. great service

Excellent service. Honest. Prompt. I had AC repair needed. Tech was informative and performed the service with care and professionalism. The price was reasonable. Am very pleased.

(Translated by Google) excellent

(Original)
Exelente

Zachary was great, again! He helped us out and got us up and running in no time flat!

Jason and Antonio with Stark Services came to do the semi-annual service check for our AC/Heater today. Both men were very courteous and let me know what they were doing and how it affected the house. I am very happy with the company and these gentlemen were great ambassadors for the company.

We have used Air Co for about 30 years! Only 1 time did they ever cancel an appointment and that was because of no show employee. But today arrived in time and Ricado was very professional, friendly and explained everything in detail to me. Great experience and thank you!

Great experience from estimate to install of a replacement water heater in my home. Price was competitive compared to other 2 quotes I received. Next day service and quality work.

Tre and Brandon responded to our house and fixed our plumbing problem. They were very professional and polite. We also thought the dispatcher Linda, was great. She was easy to talk with and very informative.
Pete & Wendy Eudy

I had a clogged washbasin that was causing numerous issues, but the plumbing company cleared it quickly and effectively. They were courteous and professional.

I just wanted to let you know that I was very happy with the work that was done at my home last Friday. Johnnie did a nice job explaining everything, communicated time frames and did a nice job showing me the work after completion. They cleaned up their mess, hauled everything off and were courteous. I will use you again in the future if the need arises.My job on a daily basis is customer service and sales - I travel about 90% of the time and pay close attention to how people treat others when I fly, stay at hotels, rent cars, order food etc. Needless to say I am critical of good work and I don't give too many atta - boys!. Well done!

This is the worst company ever. I called was told someone would come out. No one ever called. Then when I called back. Was called a liar and was hung up on. DO NOT USE THIS COMPANY

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction