Best Pump Out in Fort Wayne IN

John arrived promptly and was extremely friendly yet professional. He was very kind to my dogs, while I tried to wrangle them out of the way. He quickly identified the issues we were having, and then went the extra mile to verify with our realtor that the planned repair would satisfy the verbiage of our home sale/inspection report! After confirming we were good to go he finished the repairs so quickly that if I hadn't seen him working I might not have known he did anything. His experience, skill and professionalism are certainly among the best in my opinion. So glad we chose to work with him! Really doesn't hurt that his pricing was up-front, honest and fair! I hope I never need to call a plumber again for issues like these, but if ever I do - at least now I know who to call first!

Absolutely impressed by this company! Called them and originally they were going to come out on Thursday! Came out a day earlier! Was kinda and beyond informational! Gary is the gentleman we had out here and he was amazing! Spent 2 hours out here! Found the problem and solved it! Will be using this company again!!

We had a complicated situation and the repairman went above and beyond for us. They not only were professional but they were knowledgeable. I will continue to have them come for all services.

Very knowledgeable and helpful with our unusual heating & water system other companies have not been able to figure out. Greg took the time to explain things clearly. We understand our system pros and cons for the first time in 8 years of living here.

A. Hattersley & Sons just installed a new tankless water heater for me. They did an outstanding job. I highly recommend Mark and his well trained residential team for any project that needs done by real professionals. They were courteous and took special care to make my wife and I comfortable while doing their work. They truly are a 5 Star company!

Amazing customer service! And great work Dylan! Very knowledgeable and helpful cleaned out our pipes thay had roots growing in it.thank you !

Twice within a weeks time I have had this company out for two different problems. Thank goodness your service is so responsive & helpful. Mike & a helper installed a new faucet today for me.

Had a leak in my crawlspace. Other places couldn't get out until next week and I had to turn off my water. They stopped by the same day and repaired it.

I was having some issues with my water heater and needed it checked out. These guys gave me a list of options to replace and repair it. I decided on replacing it with a tankless heater. Best decision ever, I have unlimited hot water! Best part is, I didn't have to wait weeks, it was next day service. They have my recommendation.

Corbin was professional, friendly and efficient in servicing our whole house generator.

Tony is very professional and expeditious. Always completes the job with quality work.

Tom did a great job finding the issue and fixing it by within 2 hours by 10 pm with no premium charge.

Affordable Sewer Service Took a deposit Feb 23, 2017 of $1700 for tank repair. Never performed repair and refuse to refund deposit.
Arrived for service Feb 23, was unable to perform work at that time. Asked for a deposit of $1700 to replace tank baffle and paid $1700 at that time. Later I realized I did not need the repair and called to cancel service and asked for refund, which they agreed to send. Called June 8, June 13, July 20 about refund. Talked to Brad July 20 he said he would talk to accountant and get it taken care of next week.
Contacted Brad again August 29. He said he would check on it in the morning.
Contacted office September 12, girl said she would contact me tomorrow.
Contacted office again September 14 and different girl said she would contact me Friday.
Contacted September 30 and Becky said she would have Brad contact me right away.
Talked to Becky October 18 and she will leave yet another message for Brad.
Talked to Becky October 30th. She said Brad wants to do a payment plan. I told her that's fine but I would like to have it closed out by the middle of next month (Nov).
The company has never contacted me. Every time I contact them they apologize and agree that they owe me a refund and will contact me with details, but they have NEVER called me or sent any funds to me.
The original bill was $1700 written as a deposit for future work. I have been incredibly patient with them but am getting no response so feel they are forcing me to file a complaint.

It takes a lot for me to write a bad review. Absolutely do NOT use this company. I had some work done through my warranty company back in January 2019. They never submitted the claim but took the $100 deductible I paid. I have been fighting with my warranty company to cover the repair cost of the two holes in my ceiling from the plumbing fix because Jason from Simply Water Heaters never sent in the Service Report. I have called them several times a week and spoke with Erica who says they sent it but then clarified they actually only sent in the dimensions of the holes they cut open. Jason keeps saying he will call me but never does, they won't give ME a copy of the service report, and no one can give me a better break down of the bill because I'm now totally skeptical and wondering if they over charged me and walked away from submitting it to the warranty company.

I am SO sick of calling and begging someone to help me here, all I'm asking is for some information and no one can be bothered.
Find somewhere more trustworthy.