Best Faucet Repair in Durham NC
STEER CLEAR OF THIS COMPANY, WHAT A RIP OFF!!
I contacted Carrbor plumbing because it had very good reviews, big mistake. Although the technician was nice and seemed to know what he was doing, I truly feel I got over charged. When a customer is asking how much something will cost, then the expectation is that you are giving an accurate estimate. I was told that because of part of my job was unique it was uncertain how many hours it would take but I was given an a worst case scenario of 4 hours I was told the cost would be $600.00. Well the job only took 2 1/2 hours but because of parts that were used my bill was over the estimated amount. If I'm asking for a cost I expect that parts are a part of that estimate. If the plumber has been in this trade for any amount of time he should be able to estimate parts, fairly close at least. Also, the parts mark up was ridiculously high, over double what it would cost to buy them at home depot. The technician also claimed that he changed an aerator on the bathroom sink (because it was corroded) which is absolutely false as I just changed that aerator 2 or 3 months ago with free ones I got from a Duke Energy program. I will never use this company again.
I contacted Carrbor plumbing because it had very good reviews, big mistake. Although the technician was nice and seemed to know what he was doing, I truly feel I got over charged. When a customer is asking how much something will cost, then the expectation is that you are giving an accurate estimate. I was told that because of part of my job was unique it was uncertain how many hours it would take but I was given an a worst case scenario of 4 hours I was told the cost would be $600.00. Well the job only took 2 1/2 hours but because of parts that were used my bill was over the estimated amount. If I'm asking for a cost I expect that parts are a part of that estimate. If the plumber has been in this trade for any amount of time he should be able to estimate parts, fairly close at least. Also, the parts mark up was ridiculously high, over double what it would cost to buy them at home depot. The technician also claimed that he changed an aerator on the bathroom sink (because it was corroded) which is absolutely false as I just changed that aerator 2 or 3 months ago with free ones I got from a Duke Energy program. I will never use this company again.
102 Ashe St, Carrboro, NC 27510
PSR is top notch, professional, timely, and honest. They have helped out on numerous occasions and fixed any issues that other plumbers could not. David Dobbs is honest and provided information as to what went wrong and what he is doing to address the fix while teaching you along the way. I will only continue to use PSR!
Durham, NC
Nate and omar came out and fixed my issue with a running toilet in just a few minutes. Thanks!
Durham, NC
Joshua was on time, answered all of my questions and very meticulous about his work and cleanup.
601 N Durham Ave Suite 200, Creedmoor, NC 27522
Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!
4611 Hillsborough Rd building 200, Durham, NC 27705
Correctly diagnosed and fixed a problem with a shower that was misdiagnosed by the previous plumbing company we'd used. Very pleased with Full Stack Plumbing.
8 White Oak Trail, Chapel Hill, NC 27516
My soninlaw works here...no seriously they do great work and stand behind their work and dont charge a lot for their work ! :)
Durham, NC
Great experience. Was very timely with repair. Was here quickly, diagnosed the problem and had the parts ready to go. Wasn't overly expensive either!
403 Morris St, Durham, NC 27701
We used CDK Plumbing to plumb a bathroom and two extra sink areas in a basement we are finishing. The first time they came out they were professional and courteous. Yesterday, the came out to finish the job, since the drywall and painting was done, by putting in the toilet and sink. The first problem with communication came when they failed to call me or my husband to let us know they were coming out. I was surprised when they rang the doorbell as I was getting ready to leave for work. Since I didn't know they were coming, I had not arranged to work from home nor did I have anyone who was able to stay at the house that day. I let them in, showed them around and told them to call me if they needed anything. I remarked that the lead guy was not the same one who had been out here doing the work the first time. When I came home, I was surprised to find 8 holes in the ceiling where they were looking for a valve shut-off. Many of the holes are as big as my head. First of all, I think they should have written down where they had installed the valve on our paperwork, so that if they weren't going to send the same guy out, it would have been well documented. Alternatively, in this age of camera phones, they could have taken pictures after everything was installed, to document where they had installed all the valves - this is what the electrician had done. Finally, NOBODY CALLED US! I would think it would be a policy that if you were to cut into the drywall, you would CALL THE HOMEOWNER first. We remembered where the valves were installed and could have, with a 5 minute phone call, instructed them on the location so that they would have had to only make one or maybe two holes looking for it - NOT 8! I cannot fathom what when through their heads after hole, say 5, to not think - maybe I should contact the homeowner and let them know I'm turning their brand new, perfect, expensive, painted drywall into swiss cheese. At no point in time were either my husband nor I contacted by them. Not even when they were done; so we were left to discover this mistake by ourselves. This company waisted time (how long does it take to cut 8 separate holes? how long will it take us to fix 8 separate holes?) and money (How much will it cost us, an expense that they say is ours deal with). Communication is cheap and easy. Communication is the key to a happy homeowner. A 5 minute call would have saved the company from this bad review. I would not recommend CDK Plumbing until they review their communication policy and make sure they keep the homeowners in the loop.
Update: I have now spoken with our contractor, who takes partial responsibility for the above situations, since he approved ONE hole to be cut into the ceiling. The owner of CDK has also called and apologized for the mistake. I appreciate how he took responsibility for the situation. He has promised to pay for the repair. Therefore I am raising my review by one star.
Update: I have now spoken with our contractor, who takes partial responsibility for the above situations, since he approved ONE hole to be cut into the ceiling. The owner of CDK has also called and apologized for the mistake. I appreciate how he took responsibility for the situation. He has promised to pay for the repair. Therefore I am raising my review by one star.
Durham, NC
Blanton’s was very responsive, especially on a short notice project. Dusty, the logistics manager, was extremely helpful. Jason, the technician, was excellent…professional, experienced, knowledgeable, and friendly. And he stayed late to complete the project. Very high marks for the Blanton’s team.
8810 Westgate Park Dr Suite 110, Raleigh, NC 27617
Cahile and has helped me resolve leaks and repairs on several projects. Excellent quality work. Will get it done!
Durham, NC
Just came for a small job that was knocked out in no time and let us in on short cuts and easy fixes if anything else were to happen! Great people
805 Sunnybrook Rd, Raleigh, NC 27610
They were able to come on Christmas Eve to fix my faucet, a last minute emergency! I was expecting guests for a huge Christmas dinner and had no water! They were prompt, professional, and very thorough. They saved me from a nightmare situation on a day when many people needed help (freezing weather, broken pipes), yet they fit me in. I’ll be using their services again!
Durham, NC
I wanted a dryer vent cleaned and they said it would be $89.00. The guy who came was very nice, but said to clean a dryer duct would be $522.00 and to add in the HVAC clean out would be $1100. The $89.09 was for a service fee to get a quote when all other companies that do this come give a quote for free- not to mention they are ALL cheaper than streamline. Never using or calling them again.
6521 Mt Herman Rd, Raleigh, NC 27617
Called for a simple quote on a sink and toilet install person was very rude and short on the phone... look else where for a plumber !!!!
4 Albert Ct, Durham, NC 27713