Best Water Softener in Durham NC

They were super 🙂. Let us make an appointment. They cared more about us than trying to make a buck. Will use from now on
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I'm very glad I used Pure-Line when my garbage disposal started leaking. Jackie is always so kind and helpful on the phone. She called me as soon as she knew the tech was running behind (which happens in this business). I really appreciated the call so I could plan the day better. Edwin was my tech and he replaced the disposal quickly. He took the time to explain a few things with the new disposal and it's working beautifully. Their prices were more reasonable than some other plumbers. I'll definitely use them again.

Two techs came out and neither had the (nitrogen) materials to conduct a leak test. First tech at least explained his reasoning. The second (first call of the day) said he didn’t restock his service truck and the office wasn’t open this morning and dispatch shouldn’t have scheduled my service for a Sat. Wouldn’t listen to my concerns from the previous days visit and said he wasn’t going to be working in the rain anyway because he couldn’t see, even though he never ventured out to look at the compressor in the back yard. Two entirely different visits by the techs. First was great.ARS followed up with a call and I spoke with their head of customer service and she responded by actually listening FULLY to my concerns, apologized and sent another tech on Monday afternoon. Night and day difference in service. The tech was GREAT! He walked me thru everything he was seeing and showed me where the leak had occurred and explained why it may have happened. Couldn’t have been more pleased with how they handled my discontent. Change this review to 4.5 stars. 1/2 star less because of the second technician.

Fantastic service. Two professional plumbers were sent for an emergency commercial job. They were super efficient. Highly recommend. Bill Z

I was very impressed by this company. I had an emergency and they made time for me on the same day, even though it was after hours. I was expecting to pay a lot more than I did. Thank you you will be my go to for future plumbing needs.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

Rooter man is THE ONLY company to call..Anthony and Alberto came to my home when I was having a major sewer problem. I tried to fix the problem myself with no success. They took time to discuss the situation and resolved my issue Fast. I was amazed by the equipment that they had at their disposal even ran a camera in the pipes when they were done to make sure all obstructions were removed from my sewer line. Do Not Hesitate to call if you got a plumbing problem rooter man solves them all!!!

Too expensive double the price from market need to go with this guy as hesitated to wait more time from others , the issue was related to tankless water heater

I scheduled a regular HVAC maintenance with Happy Home. The guys were thorough with the inspection and uncovered major issues. They gave me several options for fixing the problem from the cheapest to most expensive. I chose to replace the system and it was installed 2 days later. From the technicians to customer service, they always addressed any issues, questions, or concerns and the HVAC is working great.

I am extremely disappointed with Acme Plumbing this time. After having used their services last year for jetting which we paid $500 for this service, I called them to request jetting again for my sewer and spoke with Norman who let me know that the price for jetting had now increased to $650 - which we were willing to pay. I explained this was an urgent situation and I needed someone to come as soon as possible given the fact we were having guests coming the next day. When the Acme technicians arrived the next day, I was told that the cost of the service would be $1,200 - almost double the amount I was told on the phone. The technicians who arrived made multiple assumptions, such as asking to speak to the owner of the house (they sat outside waiting because they thought I was the tenant initially - without asking) and also asked to speak to my husband / make sure to relay this information to my husband, making me feel like I was being talked down at and not taken seriously as a woman and the homeowner who bought my house myself. I called the office to speak with Norman to express my disappointment with the quote - if I had known the full cost, I would have made aneffort to get other quotes in advance, aware there is nothing I nor he can do at this point since I need the service completed now. However, I was most shocked after Norman called me back to let me know that the technicians were going to leave because this relationship was not working and I had previously hung up the phone, assuming I would want to cancel because it never works out with people like me. This was absolutely absurd since the technicians were already here, starting the job, and I had explained this was an emergency that needed to be done immediately. I never explicitly requested for their service to be cancelled and I was calling to express how I felt (rather than writing a review). The purpose of this is to share that if you call their office in the middle of a repair and express your disappointment, they will pull out their services without asking because they assume that's what you want. A lot of assumptions made. I felt utterly disrespected and frustrated with this experience and their office, and will not be using Acme Plumbing again.

I can not say enough great things about PK Plumbing!! Two separate times I was in a jam with two bad faucets outside. Edwin was super professional and extremely polite! Both times were during Covid 19, and he was super conscious of his surroundings. Edwin and PK Plumbing will definitely be my go to for and plumbing needs. He was very honest and straightforward to do business with. He is truly a master at his craft. Thank you Edwin for helping out in extreme short notice!!!

These guys are great. They have been my go to for several years now. Very responsive and get the job done for the right price.

They charge a $55 fee just to come look. There are other companies that will come out and look for free.