Best Water Heaters Installation in Durham NC

Don't bother with going to anyone else in the Carrboro area. Carrboro Plumbing needs to be your first call. The reps are very nice and explain what is happening. Eric is responsive and the office team keeps you in the loop. Will they be able to come immediately? Maybe. Maybe not. But that is the nature of the plumbing business and not a fault. They will be much more responsive than anyone else and in the end you will be MUCH happier. All the others in the local area were all too willing to charge me $3k to $6k for a new water heater but any repair put me on the wait list. Carrboro Plumbing was out the next day and fixed everything to my satisfaction for a 10th of the cost.

After Hours replaced an old electric tank heater in an unheated tool shed with new Rheem main + point-of-service tanks in crawl space. In the planning stages, Doug Jones was attentive to our requirements, offered a variety of options, and helped us pick the solution that best fit our needs and budget. Scheduling and communication were excellent. Installation day was a very positive experience. The installation crew was positive, friendly, and willing to explain their work and answer questions. The work was done quickly and expertly. We are thrilled with the results, and would highly recommend After Hours Plumbing.

They were fast, detailed and they explained everything well and gave me advice and demonstrated how to do some things to maintain my heater in the future.

I'm very glad I used Pure-Line when my garbage disposal started leaking. Jackie is always so kind and helpful on the phone. She called me as soon as she knew the tech was running behind (which happens in this business). I really appreciated the call so I could plan the day better. Edwin was my tech and he replaced the disposal quickly. He took the time to explain a few things with the new disposal and it's working beautifully. Their prices were more reasonable than some other plumbers. I'll definitely use them again.

Quick and made the job done.

I have nothing but praise for this company and especially for Ken. Our hot water heater broke one week before Christmas. A friend recommended Ken personally. I called him onTuesday night and my hot water heater was replaced by noon the following day. He matched the quote given to me by another company, which was very reasonable. I would highly recommend not just this company but Ken Macadam!! He is the best!!

Dan returned my call for a quote very quickly. He was very efficient in communicating the information he needed, replied back with a quote within the hour and got me in his schedule the next day. Charming, personable, and I would trust him to get the job done right.

Lane Plumbing did a great job replacing my hot water heater. Jane, Daniel and Jarod were Awesome.

They were able to come on Christmas Eve to fix my faucet, a last minute emergency! I was expecting guests for a huge Christmas dinner and had no water! They were prompt, professional, and very thorough. They saved me from a nightmare situation on a day when many people needed help (freezing weather, broken pipes), yet they fit me in. I’ll be using their services again!

Jerry was professional, friendly, and efficient! He gave us an estimate and immediately started installing the light fixtures in our new home. We called for service one day and Jerry came to our home the next day. Streamline Services was in constant communication regarding the service call. We are new residents of Durham and we were very pleased with the service!

Called Axis Plumbing for a quote to install a dishwasher earlier in the week and unlike other companies I'd called, Axis was able to give me a price instead of a price range. I was scheduled for a set time, no time range , and received two texts confirming the appointment - one the day before and one 30 minutes before the appointment letting me know Mike was on the way. Durung the appointment, Mike was very professional and talked me through what he was doing. He finished in record time and cleaned my floor before he left! He was detail oriented and I felt like he was taking care of my home, the same way he would take care of his. Home renovations can be very stressful, so I am very thankful that Axis Plumbing does what they say are going to do, when they say they will do it. Definitely a great experience and I would highly recommend to others.

A pleasure to do business with these professionals. Knowledgeable, efficient, courteous.

Brandon is very professional and does great work. I would highly recommend.

It was great experience working with Zach and Hutch. Reach out to them after getting a very high quote for a sewer line replacement from another company. All through out the process Zach was responsive and communicative even through some issues outside of his control. They completed the job in less than a day. Would highly recommend. Great value and communication.

Pros:- They installed a new water heater within 24 hour notice and it seems to be quality work to my untrained eyeCons:- Upon arrival, the plumber told us it would take about 3-4 hours to complete. It took over 7 hours, which isn’t a big deal, but the water was shut off to the house for 6+ of those hours, including while he was out getting the new water heater and eating lunch. We had to run to the store and buy bottled water so we had something to drink…- He was extremely condescending any time I asked a question about the job- He didn’t install insulation that came with the new water heater.- He didn’t clean up his work area at all. There was trash in the crawl space and on my driveway. He even asked me to burn the box that the new water heater came in, and I was in such disbelief that I agreed.- He left the water heater at our curb, saying Durham county would pick it up for free, which it turns out they don’t service our area, so I had to call several providers to try to get someone to haul it away.

Not particularly impressed, called and left a message during the week and a day later, still no return call. Had to track them down via FB and got an appt for the next day between 2 and 4 pm, said they would call 30 mins before arriving. 4 pm comes and goes, no call. Message them *again* on FB and am promised someone will contact me. Takes ANOTHER 45 mins to get a call, this time saying they will be there at 6 pm. Finally show up at 6:45 pm. I understand that jobs can run long but there is no excuse for inconveniencing a customer by not communicating to them that you will be late so they are not sitting around all day waiting for you to show up. But it doesn't end there. This was a simple job of replacing an exterior hose faucet. But when I went to use it the next day I found it was leaking around the fixture and had to call them out AGAIN to correctly adjust it. While there to fix it, they noticed I was having my water heater replaced and asked why I didn't get a quote from them. Seriously?? They messed up installing a simple faucet and I'm going to have them put in water heater? Yeah, I don't think so.

Jamie Dickenson, owner of Legacy Plumbing, knows what great customer service is all about. As a general contractor and home inspector, I have dealt with many plumbers and seen lots of plumbing work over the years. I have to say that Jamie and his employees are at the top. Their work is very good quality. In addition, they are polite, knowledgeable and follow through with everything they say they are going to do. Having hired many subcontractors over the years, I can testify that this is rare in any of the trades. I can't say enough good things about Legacy Plumbing.

When our water heater kept shutting down we tried several fixes to be cost effective and Dave and Matthew were always very responsive to quickly swing around to resolve the issue. Even if that meant coming by after normal hours to look and address the issue.

They will always shoot straight with you and I have never met a nicer person than him.