Best Water Heater Installation Services in Durham NC

Our main water pipe sprung a leak, and Linda was super helpful and kind in getting us an appointment set and answering our questions. Jeff visited our home for an inspection, was extremely knowledgeable, kind-hearted (even to my son who escaped the house to watch), and fast! He fit us in a week ahead of schedule, and even continued to work as it started to rain. Reasonable fees and super kind and supportive folks when you find yourself in a bind. Absolutely recommend!

Main drainage pipe broke on a holiday weekend. Responded quickly and on time. Work quality was excellent.

Great company and staff. Very Friendly. Easy to work with. Happy to walk you through what they have to do and explain why.

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

Installed outside faucet and ran water line. Did a great job.

I have nothing but praise for this company and especially for Ken. Our hot water heater broke one week before Christmas. A friend recommended Ken personally. I called him onTuesday night and my hot water heater was replaced by noon the following day. He matched the quote given to me by another company, which was very reasonable. I would highly recommend not just this company but Ken Macadam!! He is the best!!

Not a great experience. I was referred to them by a random person in Lowes who said they were good and reasonable. I called to get a quote to replace the faucets in my house and also the toilets. They scheduled a technician to come out to the house to give a quote. 3 toilets, nickel kitchen faucet, 5 bathroom faucets, master tub nickel, master shower nickel, 2 other bathroom tub/showers nickel. He showed up 30 minutes late. Then he said he'd have the quote to me 2 days later. Nothing came. The following week I had to call to ask for the quote. Finally he sent it.... asking over $6000 for the job and a very slight discount if I used them for the hardware. The quote did not include the model numbers and brands for the hardware, and no pictures... so I had no idea what hardware was being quoted or what it looked like. I priced just the hardware at Lowes and came in under $2000. Seems like over $4000 to install mystery hardware is a joke. The guy didn't even follow up with me to explain anything..... I don't recommend this company.

Brian helped us with a handful of nagging plumbing issues. He was extremely professional and knowledgeable. We had service during Covid19 and he wore a mask the entire time and social distanced while working. We have found our “go to” guy for plumbing needs! Thanks Brian!

Came out the same day. Very knowledgeable and courteous. Replaced our hot water heater.

Have had 2 issues with my home and used them both times. Quick, professional service both times. Will not use anyone else if I don't have to!

Fast, came when they said they would, and didn't try to sell me anything, just fixed it.

A technician from Joseph Rose Plumbing came out to our home a few weeks ago in conjunction with flood restoration efforts. He was super friendly, personable, efficient, clean, cared about our story and went above & beyond in working on our main level bathroom. And icing on the cake he was perfectly comfortable with our dog, Teddy! It was such a breath of fresh air. Will definitely be calling Joseph Rose Plumbing for any future needs!

I called Streamline after a good friend highly recommended them- and I was not disappointed! From the minute I called, I was impressed with the staff's friendliness and care! Jaden came out to look at my water heater and give me options for replacement. He was very informative and took the time to explain everything and even show me where the water shutoffs were. He was able to do the install that day, and he worked so hard in a very tight space! He cleaned up after himself and even returned later in the week when I asked for them to double check the water pressure (which was fine). After having bad experiences with other plumbing companies, Streamline has been a breath of fresh air! I HIGHLY recommend them!

Very fast service fixing my AC! Extremely professional and helpful.

Really quick and honest service by Pedro Lopez from Axis.

Quick response, professional, and resolved issue quickly. Recommended.

Dp&m was the company assigned through my home warranty company. May be an ok company for unclogging toilets, but anything beyond running a snake down the drain, I advise anyone using this company to watch the result of snaking the drain, as they will not bring anything to your attention, and will claim you need something beyond their ability, like a camera. You'll find out they (Elaine) says they assume finding something in you line, because they cant fix the issue, thus voiding the warranty company from fixing or addressing the problem further. I did not feel valued as a customer, and will never use or recommend this company. Elaine was rude, argumentative and unhelpful, just responds with this isn't our first rodeo.

There was no evidence of any blockage from the line that was run, I did not sign any report, and still have a blocked drain. Thanks for nothing, both the technician and Elaine.