Best Water And Sewer Lines in Durham NC

Very responsive and explained nearly every step of the process. We haven't had any issues since the repair.

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

Very satisfied.

Our water heater split the bottom seam on a Saturday and was leaking for 2 prior days in the basement. Part of the basement is finished with carpet so the carpet soaked up the water and I stepped into the room to find 1.5 inch water. When I called Jennifer answered immediately, was sympathetic to my situation, calmed me, assured me they could help. She walked me thru the process to stop the water running, and recommended and called an emergency water damage company to get them out to start the clean up. Lane communicated constantly with me on availability of a replacement parts, costs and their arrival times. The crew was prompt, efficient, thorough, polite, respectful and it was very obvious they knew what they were doing.

The entire disaster was in process of being resolved in 8 hours.

Extremely professional. My family was without hot water for 3 weeks before we called Bar D. Jimmy had a new tankless hot water heater installed within 24 hours of us calling! I would highly recommend them to anyone.

I normally don't post reviews of companies but Warren and Sons was such a pleasure to work with. I had them come out today to troubleshoot what happened to my well and he started with the least expensive solution first but when that didn't work he called me to discuss further options. He was not only pleasant to speak to, but he answered all of my questions and he's reasonably priced. I will be using him a lot more in the future for sure!

Zach was very helpful and got the job done. Best price in the area for outdoor pipe repair.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

Wayne, Adam and Aaron were all super professional and nice. They explained everything and answered all of our questions.We had an emergency situation on a Saturday. They were prompt and available within 1 hour of me calling.Never fun to have an emergency but they made it a little less painful.

Josh is very professional. Great customer service and he cares about his work. Josh is a very skilled plumber and did an amazing job installing my new water heater. Very satisfied.

Very disappointing customer service.
I called requesting an estimate for a new residential water heater. They requested detailed pictures of my existing unit which I immediately sent along with my exact replacement specifications.
The following week I had to again contact them regarding the status of my estimate. Later that day they gave me an estimate for a water heater much smaller than my existing and what I had requested. Once this information was corrected and I requested a revised estimate, they never got back to me despite me calling and texting them to inquire further about my estimate.
Just pitiful customer service when they act like they don't even want your businsess if possibly you don't want the generic water heater they happen to have in stock and want to sell you. I never even heard from the owner with a possible explanation of why they could not or would not do this relatively simple job.

It feels a little weird to write a review for a company that didn't actually do any work for me, but hear me out. I called Legacy Plumbing company to get a quote about moving a utility sink in my laundry room. Jamie was very pleasant on the phone and was able to get a plumber out to my house within the hour. Willie was able to find my notoriously difficult to find house, and was so friendly and helpful. He graciously accepted my dog jumping all over him and then gave me advice regarding my sink. In order to use our laundry room more efficiently, he recommended an alternative option that didn't require moving the sink. So while I ultimately did not use their services, I was so impressed with Legacy's promptness, friendliness, and clear concern for their customers (even when it didn't necessarily bring them business). I will DEFINITELY be using them in the future should I need plumbing services!

These guys can figure anything out! They seriously have their customer's best interest at heart, are honest and smart. Our basement has a sewer pump that another well-known, local company was going to charge $2,000 to vent. Drain Express found the already installed vent and fixed what was actually a very minor problem. I would call them for any job big or small. You guys are amazing. Thanks Dickey and Tracey and the rest of your crew.

I recently relocated to Raleigh and had some work done on the house that required the carpenters to remove the toilet to lay down a wood floor. It was obvious that the wax seal had deteriorated and needed to be replaced. I researched plumbers on YELP and found that CK Plumbing had excellent reviews. I called to make an appointment and everyone I dealt with was helpful and friendly. Sean and his coworker showed up at my house on schedule, re-placed the wax ring and re-seated the toilet. The charge was what was quoted. I won't hesitate to call them again for more work, or when I redo my bathroom.

Ted came right out and gave us great advice on what the problem was. Did not take advantage of us when maybe others would have. Very patiently explained the issue multiple times so that my wife and I had a clear understanding. Will definitely use him again for plumbing issues.