Best Residential New Construction in Durham NC

I contacted Carrboro plumbing for a quote, and while we ended up self-solving our leak, they were so incredibly responsive and helpful via email. Any future issues we will certainly be using their services!

They came out and replaced my Sewer Cap. Sam Wagner did the job and was very quick and was very professional and great to deal with! I will definitely use them again in the future!

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

Dan is very punctual, professional, and an excellent value. Replaced our hot water heater and gave a lot of choices to meet our needs.

Great service. They took care of a water leak for me within hours of calling. Prompt and professional.

Had to reschedule and company was responsive! My tech Ricky was great, too.

Very informative about the repairs and did an excellent job!

I recently relocated to Raleigh and had some work done on the house that required the carpenters to remove the toilet to lay down a wood floor. It was obvious that the wax seal had deteriorated and needed to be replaced. I researched plumbers on YELP and found that CK Plumbing had excellent reviews. I called to make an appointment and everyone I dealt with was helpful and friendly. Sean and his coworker showed up at my house on schedule, re-placed the wax ring and re-seated the toilet. The charge was what was quoted. I won't hesitate to call them again for more work, or when I redo my bathroom.

Had a problem with our sewage line Saturday night and by Sunday morning we had Justin out to fix the issue. He was professional, explained everything clearly, was kind, and COVID safe. We appreciate how quickly he was able to fix the issue so we could go back to enjoying our Sunday.

Eddie came to the rescue on a SUNDAY when all the other places were closed. He came from Fayetteville to Raleigh and didn’t charge me an extra for a “after hours” or “weekend” fee. He fixed my shower valve in the wall (softball sized opening) without damaging any of the tile, sheet rock, or dry wall. I will use him again for sure! Thanks!

That place is awesome

I contacted Dylan via his web site and got a response within minutes. He was able to come over promptly, and he showed up right on time. He was competent, professional, personable, and easy to work with. He answered every one of my questions in a way I could understand. In short, he was great and will be the first plumber I call for any future projects.

Robert (Bobby) Dawson Pluming & Construction did an outstanding install of walk in tub and toilet. I highly recommend Bobby and his crew - Carpenter, Tile man and Electrician. They were efficient, on time and reasonable cost associated with the high quality of work.

We bought a home and hired CK's to remove all poly pipe and replace with pex prior to us moving in.

Background/Who I am
I worked in the construction industry for 10 years and went to school for carpentry for 3 years. Am I plumber, nope, that is why I hired them. I am however familiar with the construction business and understand how difficult it can be to make sure your crew does a good job and keeps your client happy. I was a concrete foreman for 4 of those years.

Synopsis/recommendation
1. The crew left trash all over the place both outside and in a closet upstairs (see photos, but not a deal breaker for me)
2. The crew didn't put the insulation in the crawl space back after removing it to work. (see photos, but again not a deal breaker)
3. Our contract states that they were suppose to replace the tub faucets with new ones. They did not arrive with a roman faucet so I had to purchase it day of and then was told it would be additional cost of $350 to install it. Here is where our problems began. Not only was the replacement faucet itself suppose to be included in the estimate, but the labor was as well. I was frustrated, but not in the mood to argue with the crew over this. Ultimately, I realized the foreman and myself could resolve this issue after the install.

The turning point/deal breakers
The crew returned to clean up their trash and replace the insulation. The foreman met me an hour or so before his crew came back to clean up and apologize. 'No harm, no foul,' I said; 'I get it; it was late they probably wanted to get home, no worries.' When the foreman arrived, I just began to put a coat of finish on the hardwood floors that I was refinishing prior to us moving in. I specifically told him that 'I was putting this coat on and leaving so tell his guys not to worry about the drywall upstairs; I'll take care of it.'

4. His crew arrived and cleaned the trash up outside. They rang my Ring video doorbell. I did not answer because I was driving back to our rental home. I apparently left the garage door open. CK's crew entered my home without my permission, with no one there and took four steps onto my still drying finish and ruined it. (See photos, this was a deal breaker for me).
5. I spoke to the foreman; he came out and looked at the boot prints in the floor's finish. At first, he apologized and said he wanted to make it right. He asked how much it would be to redo the floors. That's a tough question because I did them so it isn't like I could tell him well we paid x. I told him for me to rerent the machines, pay for the sandpaper, and get another gallon of finish it would cost me $600-800. My time though isn't figured into this. It would take me at least 2-3 days to remove the finish and re-finish them again. Days I did not have. For my time and inconvenience, I didn't really have a reasonable answer to how much. Up until this point they were reasonable so I said, why don't you talk to the owner and ask him what he thinks is reasonable.
6. The crew cut swiss holes everywhere in the house and I understand they needed to cut holes but look at the extra work that was added. (see photos)

Ultimately, the Foreman came back and said the owner was willing to take off $800, but ONLY AFTER THEY CHARGED ME AN ADDITIONAL $350/ faucet install. Essentially, the owner of CK credited us $450. At this point, the story had changed and the foreman began to question whether his guys were the ones who stepped on the floor. My wife, gotta love her, pointed out that her 5' 6 husband does not wear a men's size 14 boot IT WAS 100% CK.

I've called and attempted to reason with them. They stopped returning my calls and sent the bill.

Where we are now, I've paid the bill and am handing this to my lawyer. I hoped prior to filing my lawsuit the company might read this review and reach out to resolve this dispute outside of court,

6. As I began to patch the drywall, I found abandon poly pipes that were to be removed (see photos).
7. One hose fixture is broke and the other one is leaking (see photos).

Tommy and his team were awesome and made the whole process as smooth as possible! They diagnosed and fixed the problem very quickly. They were honest, knowledgeable, and professional. I highly recommend them!

Capital was wonderful from beginning to end! They are super responsive with all communication, they showed up when they said they would, and their pricing is really fair. They came quickly and did an excellent job. Gabriela, Roberto, and the whole crew were so pleasant and professional. We’re so happy to have found Capital Plumbing! Thank you.

Very prompt. Professional. And, got the job done! Appreciative!