Best Pipe Repair in Durham NC

I contacted Carrboro Plumbing for my 80 year old mom. She had a leaking water heater that needed replacing. Was easy to make an appointment, they communicated well and were on time. At first the two men that showed up were very nice, helpful and ready to get the job done. It was a tight fit into a closet in my mom's bathroom. They did inform us they would need to remove some of the door molding to get the water heater in. But they would replace it back the best they could.
The job ended up taking about 6 hours with 4 men eventually. The water heater was installed and works fine. The mess left by the 4 men proved to ruin the good work they did do.
The walls around the closet were left with black finger print marks and scuffs. The floor in her bathroom around the closet was left the same way. The closet door frame was barely put back together. And most parts of the framing was just left off. I cleaned the walls with a Mr Clean sponge,something they could carry, and my 80 year old mom cleaned her own floor before I got there. I repaired the door frame. The door does not close properly any more. This was a $1250 job.
Will not be using Carrboro Plumbing again.

Update:The owners response was inaccurate. The invoice was not reduced. We were told via email the charge was $1250, but if we felt we should only pay $1200 that was fine. I emailed the company about the issues with pictures and never received a response. They never offered to rectify the damage they did. Positive now I would never use them again. Very unprofessional.

David is a prompt and thorough plumber. Provided quick and complete service at my home today. Thank you!

Fast, friendly, experienced plumber and well expert who doesn't overcharge or do unnecessary work.

I was in a crunch. I'm 73 expecting my first inhouse guest in over a year in a few days and my guest toilet broke. I located a plumbing company that promised next day service but then they canceled that offer the next day and couldn't come until the day after my guest. I immediately contacted PlumbServe and they fitted me into their busy schedule for the next day. The repairman was prompt, friendly and very informative and mostly patient with an old lady explaining everything to me. Besides the toilet he also fixed my bathtub knob that has been falling off for 2 years due to missing screw, looked over my plumbing under my kitchen sink and eased my mind. I would definitely encourage using this company to everyone.

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

Met my expectations!

Ken was very knowledgeable, spent time with us to determine the right solutions and brought the VDH crew same day to complete all of our projects at the best price. Highly recommend!

Very helpful owner and was willing to discuss resolutions with me regarding my pipe repair issue. Would recommend for work in the Durham area.

Brian is the best. I am a new owner of an older home and Brian is a trusted resource as I get my home fixed up. He came to do the repairs found in the inspection but has done a lot more since. Everything he does is really well done. He is always on time and even fit me in with a plumbing emergency. Look no further.

Dan and his team are prompt, professional and very thorough. I've had them complete multiple large (and small) jobs in the two homes I've owned and won't go anywhere else for my plumbing needs. His team assessed a cracked pipe in my front yard and fixed it as well as installed a new water heater recently. Dan trusts his team and then came back personally to check their work before considering the job done. Highly recommend.

Tyron was professional, he answered any questions we had and he completed his inspection timely and efficiently.

Cahile and has helped me resolve leaks and repairs on several projects. Excellent quality work. Will get it done!

Extremely overpriced, and terrible customer service. They cut me off when explaining the work I needed done, gave me no expectation of price, instead had me make an appointment for them to come do an estimate for, which they missed twice and never apologized for. Finally did the estimate, and charged me $135 for the estimate. Came back with an estimate that was triple of another plumber. Now on the hook for $135 when they wouldn't listen to me originally on the phone or give me any expectation of price going into it.

100% recommended. Our laundry machine started overflowing - we were originally worried it was a clog of some sort, but turns out the pipe had collapsed. Ethan was prompt, responsive, and took care of the issue. Very professional service and highly communicative. Definitely our go-to plumber for any services we might need in the future.

Jaden provided 5 star service! He is knowledgeable and an awesome communicator. We had a complicated issue that took a team with great ideas and communication. The Streamline Team always goes out of their way to solve the issue with great communication, honesty and speed!

How do I give negative stars? That's what they deserve, if that.

They were scheduled through Lowe's, came three times to my house and always found a reason not to do the work. They have traded Lowe's reputation for me, don't waste your time with this garbage company. They come to your house, and say they left the tools; if not that, then you don't have the right parts, then when you buy said parts, they out their own on and charge you since yours didn't work.

Absolute joke of a plumber, never shop with them.