Best New Water Heater in Durham NC

Mark came out to repair a leaking toilet connected to a pipe that is set in a concrete floor. The old flange was cracked. The pipe was surrounded by concrete such that a new flange would not fit properly (and the old one was probably never installed properly). Instead of making the problem worse, Mark suggested that he consult with Chris and other colleagues and come back. By the second visit, the fix was complete!

We are very happy with the outcome and that they did so with minimal damage to the concrete (just chiseled around the pipe to make it mate with the new flange). What was cut out did not show once the toilet was set into position thus saving us further hassle had the hole been bigger.

Mark described the problem to us and possible solutions with this more tricky situation (and potential problems that might be encountered along the way). Because of the Mark's excellent communication, we were kept informed, had no surprises and were confident in the solution. It is nice to have the toilet fixed properly. They were on time for the visits. The rates are on par with other plumbers in the area.

I've had David out on several occasions. He is timely (even early most times), and always gets us taken care of. So glad a neighbor recommended him for us.

Matt did an amazing job! He was very professional, prompt and friendly. He shared his knowledge of the problem and the solution. Great job, Matt!

PlumbServe responded quickly to our inquiry via Messenger on a Saturday morning! We were happy to find out that heir service area included Greensboro! Scheduling an emergency same day appointment to deal with a bathroom leak was quick and easy. They communicated their anticipated time of arrival and gave us notice when they were 30 minutes away. The problem ended up being more complex than expected entailing replacing a pipe, the cut off valve for both hot and cold water and installing a new faucet. Andy and Sam were thorough and gave us updates every step of the way. They were committed to completing the call on the same day and had to make more than one trip to get all the necessary supplies. Andy and Sam paid attention to detail and ensured the replacement faucet matched the previous one as closely as possible. In addition to clearly sharing pricing estimates, they also ensured we received the military and senior discount since my mom was the one paying for the service call. We are very satisfied with their service and will be sure to schedule them for our future plumbing needs.

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

Excellent service. The young man who came was very professional and knowledgeable and took care of my problem. I highly recommend this company.

Kenny and the crew were great today. I really lovedthe way they took care of us today. Thanks guys so much.

My experience with CDK Plumbing was amazing! Cam was so responsive to our needs. He was quick to help us with our plumbing projects and gave us great, honest advice about choosing a water heater. He also provided quick, affordable service to our sink in a very professional manner. I would highly recommend this company's services for any of your plumbing needs.

They were great, it's never a fun time when you need a plumber, but you'll certainly be glad they came.

One of the worst companies I had to deal with. my installation job was given to them by Lowes, the guy that was supposed to install my stove was rude, they treat customers with suspicion, rude. I doubt the installer even knows NC code.

Gilberto Olivo did an annual check on our two heating systems. He was prompt and very nice.

Super service. Mike is a consummate pro. Have already recommended Axis and Mike to the neighbor!

I had a water filtration system installed and I love it, they provide excellent service.

Five stars, which I don't often give. In general, competitive pricing and high-quality work. Specifically, we had a gas hot water system installed in our somewhat odd house; potential problems were resolved efficiently, and the rates charged were very good.

Called and received service same day. Brandon kept in touch with his schedule that day. Problem was repaired quick and Brandon provided some good advice for repairing the water damage left from the leak. Thanks so much!

Hutch was amazing!!! Both of the toilets in my house stopped flushing and I had raw sewage water backing up into both showers. Hutch was exceptionally responsive and did everything he could to resolve my plumbing issues as quickly as possible. From initial call to arrival time it was less than 24 hours!!

Upon arrival, he was very friendly, knowledgeable, and professional! He even took the time to accept a follow up phone call with me to go over what he found because I was unable to be in the home when he arrived due to work requirements. (My roommate was in the home when he came.) I am extremely grateful for his service and I ABSOLUTELY RECOMMEND him if you are having plumbing issues in your home or business!!! ⭐⭐⭐⭐⭐

Dp&m was the company assigned through my home warranty company. May be an ok company for unclogging toilets, but anything beyond running a snake down the drain, I advise anyone using this company to watch the result of snaking the drain, as they will not bring anything to your attention, and will claim you need something beyond their ability, like a camera. You'll find out they (Elaine) says they assume finding something in you line, because they cant fix the issue, thus voiding the warranty company from fixing or addressing the problem further. I did not feel valued as a customer, and will never use or recommend this company. Elaine was rude, argumentative and unhelpful, just responds with this isn't our first rodeo.

There was no evidence of any blockage from the line that was run, I did not sign any report, and still have a blocked drain. Thanks for nothing, both the technician and Elaine.